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DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova

3.0 star property

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Photo gallery for DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova

Exterior
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Bar (on property)
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
11260 Point East Drive, Rancho Cordova, CA, 95742
  • Lake Natoma
    ‪6 min drive‬
  • California State University Sacramento
    ‪12 min drive‬
  • Arden Fair Mall
    ‪18 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪35 min drive‬

Room options

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About this property

DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova

Hotel with free parking, in the vicinity of Lake Natoma
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova offers 158 accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This accommodation has separate sitting areas and is furnished with queen sofa beds. 50-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Rancho Cordova hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova, you'll be within walking distance of Sky High Sports. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Lake Natoma and 7 minutes from Folsom Premium Outlets
  • Airport shuttle service available
  • Pets welcome for a fee
DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova. Free self parking is available.

This 3-star Rancho Cordova hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 11 AM.
AkaMesa Restaurant and Ba – On-site restaurant. Guests can enjoy drinks at the bar.

Languages

English, Filipino, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AkaMesa Restaurant and Ba

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 175 per pet, per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Pet fee: USD 175 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house Sacramento/Rancho Cordova Hotel
HYATT house Sacramento/Rancho Hotel
HYATT house Sacramento/Rancho
Motel Sierra Rancho Cordova
Sunrise Hotel Rancho Cordova
Sunrise Rancho Cordova
DoubleTree Suites by Hilton Hotel Sacramento Rancho Cordova

DoubleTree Suites by Hilton Hotel Sacramento- Rancho Cordova Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 426 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 113 out of 1001 reviews
Rating 2 - Terrible. 99 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

andriele

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2023

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Hoping it'll change for the better

So, they did not inform us that parking is no longer free. A $10 charged showed up after checking out, when I called to ask why that is when I was informed it was for parking. They hotel seems to be breaking down. Water spots and wholes in ceiling where water must have leaked in past. Pool and hot tub needs a desperate cleaning. Also day of check out I reached behind night stan to find plug to plug in lights and I pulled out clothing from past guest. So room obviously was not cleaned thoroughly from a previous guest. We were informed the hotel has been sold. So hoping a revamp is coming. Also they no longer offer complimentary breakfast
Stayed 1 night in Jan 2023

10/10 Excellent

Abdul sadiq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the excellent service.
Stayed 1 night in Jan 2023

6/10 Okay

Nancy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Curtains we dirty. Place was behind construction so there were homeless there being loud at night and scary at night
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Has all the amenities we like, pool, fitness center, lounge and restaurant. We felt safe. Easy check-in and check-out.
Stayed 1 night in Jan 2023

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

The rooms are spacious, modern and clean. And the reception desk was friendly and fast. No issues
Stayed 1 night in Jan 2023

4/10 Poor

Sam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
One bedroom layout was great.

2/10 Terrible

Elvira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was checked into a dirty room after multiple key malfunctions. Stayed for a week until the hot water broke with no repair timeline. Room was not cleaned at all during the week. This property is going to be converted to another use Feb 1 2023, and it showed. Poor communication from staff about what was happening. FAIL.

8/10 Good

jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

6/10 Okay

Tania

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

I wouldn't choose to stay here again.

The room was nice but the wall thin and I could hear people around in all directions of my room for most of the night. Not a super nice area either but at least it was far enough from the freeway that I couldn't hear it. The front desk guy wasn't very helpful when I checked in. Then the rate for my room changed several times between me booking it and it being charged, and no one has returned my call regarding this.
Stayed 1 night in Jan 2023

8/10 Good

JANICE

6/10 Okay

Melanie

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Overall the property and room was clean , except although I was in a non smoking room , it smelled like smoking existed . The heater was broke so it was cold in my room , I asked if it could be fixed they advised tech wasn’t going to be available until the next day , which would do me no good since I was checking out that next day , I asked for extra blankets since it was cold in the room ,instead of bringing warm blankets they brought sheets .

10/10 Excellent

Ya-Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2023

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Stay on rainy blustery night.

Suite was spacious and comfortable for two. Unit was clean, and staff was accommodating for late arrival, and late checkout.
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Should have been better.

Heating unit blew only cold air. Very thin walls was a probem with very noisy neighbors. Was charged parking fee even it was made clear I was not parking a car there.
Stayed 1 night in Jan 2023

6/10 Okay

Niki

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Lots of construction around the property. Power was off for multiple hours due to a storm. I would have assumed a hotel would have a generator but h guess not.

10/10 Excellent

Toni

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2023

10/10 Excellent

Yayi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet environment, clean and up grade room services. Staffs are friendly. I booked another 7 nights here immediately. Overall, we are happy for our staying here.
Stayed 6 nights in Dec 2022

8/10 Good

Joey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in I was greeted by a very friendly and warm young lady at the reception desk. She was such a nice person and Double Tree is lucky to have her in their employment.
Stayed 1 night in Dec 2022

10/10 Excellent

Vanessa, Sparks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Vincent

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice property. We were sad about them canceling breakfast, but then again, it was Christmas Eve so we understand. Great time at this hotel.
Stayed 1 night in Dec 2022

10/10 Excellent

Hilary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It lived up to what was advertised.
Stayed 1 night in Dec 2022