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SureStay Plus Hotel by Best Western Sacramento Cal Expo

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sacramento Cal Expo

Reception
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Property amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Hot tub
  • Pool
  • Housekeeping
  • Parking included

Explore the area

Map
1900 Canterbury Road, Sacramento, CA, 95815
  • Arden Fair Mall
    ‪3 min drive‬
  • Golden 1 Center
    ‪4 min drive‬
  • Cal Expo
    ‪6 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western Sacramento Cal Expo

Suburban hotel with free breakfast and seasonal outdoor pool
This smoke-free hotel features Access to hot tub, a seasonal outdoor pool and conference space. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Limited housekeeping is available.
SureStay Plus Hotel by Best Western Sacramento Cal Expo offers 152 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Sacramento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site.

Children aged under 18 years old are not allowed in the swimming pool, health club or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, health club or hot tub.

Our customers tell us that they enjoy the overall value at SureStay Plus Hotel by Best Western Sacramento Cal Expo. During your stay, you'll be within walking distance of Cal Expo. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include 2 meeting rooms, conference space and laundry facilities
  • Just a 4-minute drive from Golden 1 Center and a few minutes from Arden Fair Mall
  • Dogs welcome for a fee
SureStay Plus Hotel by Best Western Sacramento Cal Expo offers its guests Access to hot tub and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. Event space at this hotel measures 4300 square feet (399 square metres) and includes conference space. The business-friendly SureStay Plus Hotel by Best Western Sacramento Cal Expo also features a vending machine, a garden, and laundry facilities. Self parking is free. A complete renovation of SureStay Plus Hotel by Best Western Sacramento Cal Expo was completed in June 2022.

This Sacramento hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9 AM

Things to do

  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 4,300 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 40

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at SureStay Plus Hotel by Best Western Sacramento Cal Expo.

Property is also known as

Canterbury Village Hotel Sacramento
Canterbury Village Hotel
Canterbury Village Sacramento
The Canterbury Hotel Sacramento
Canterbury Hotel Sacramento
SureStay Plus Hotel Best Western Sacramento Cal Expo
SureStay Plus Hotel Best Western Cal Expo
SureStay Plus Best Western Sacramento Cal Expo
SureStay Plus Best Western Cal Expo
Canterbury Hotel Sacramento
Canterbury Village Hotel Suites
SureStay Plus Hotel by Best Western Sacramento Cal Expo Hotel

SureStay Plus Hotel by Best Western Sacramento Cal Expo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 270 out of 669 reviews
Rating 8 - Good. 118 out of 669 reviews
Rating 6 - Okay. 90 out of 669 reviews
Rating 4 - Poor. 84 out of 669 reviews
Rating 2 - Terrible. 107 out of 669 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Our Sure Stay
It was just one night we drove all day so we were tired. Bed was notso good, felt like I slept on a steel rod running up the middle of my back. Room was clean. Pleant of clean towels. Charged $15 for our dog which i did not see or I over looked on their website. They had bad coffee the next morning included with the free continental breakfast. Frozen sausage, powdered eggs, you get the picture. Back to the coffee, we did not dare use the one cup pot in the room with the teabag coffee. It looked like something could of been growing in there! But you know, this hotel is really trying! I think it was a slum before and was taken over and remodeled. For that i give them a thumbs up! There was a clean tiny fridge and microwave nicely tucked away into a nice cabinet. There was a new/newer 50-55" TV loaded with Xfinety & HBO. And lastly, a clean bathroom with tub/shower that had great water pressure and plenty of hot water! For the $ would we stay there again? Probably if we were in the area 😃
Stayed 1 night in Jan 2025

2/10 Terrible

Elena

Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
The cleanliness and professional manner the staff had all while insuring us a great stay . I appreciate the hard work . - Thomas Ordonaz
Stayed 1 night in Jan 2025

8/10 Good

Natalia

Stayed 1 night in Dec 2024

8/10 Good

Moon Yue

Stayed 1 night in Jan 2025

6/10 Okay

Josef

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our stay was a very mixed experience. There were a number of things that were quite good, including a very clean room with a comfortable king-size bed. And this was all at a fairly low price. But there were also a number of issues that came up while we were there. First, we had a loud family yelling outside the rooms in the evening (after dark, but not while we were sleeping) which went on without interruption from staff (it was loud enough that they should have been aware of it). Then there was also the fact that we specifically searched for a hotel with a hot tub, only to be told that it was out of service for the season. This rationale makes sense to me for places with subfreezing temperatures, but no Sacramento, and especially not while the pool itself remains open. There was also the issue of the breakfast, with a pastry bin that had no bagels, pastries, or muffins, but solely bread, while a sign suggested that at this buffet we should take only one plate of hot food. When you advertise a buffet breakfast, and people book based on that (this was our other search criteria), that isn't really acceptable. Lastly, there's the issue of a tub that was overly slick. For the first time in my 53 years of life, I fell in the shower there due to a completely flat and slick tub. Fortunately I avoided any real injury, but I can't help but wonder how many others would have been seriously hurt. Overall, as much as I hate to say it, I would recommend that people go elsewhere
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Dalesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Stayed 3 nights in Dec 2024

4/10 Poor

Jose

Liked: Cleanliness
Disliked: Room comfort
Checking in late,
It was not we checked around 7:30 pm because my Truck broke down due to gas pressure valve and one of my front tires popped on the freeway on the way to The Surestay in Cal Expo we was so exhausted that we woke up late and was charged an extra $20 plus the bed sank in the middle of it plus people or guest were up passing by our door practically all night no good security there
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sophia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of people hanging in the parking lot.
Stayed 3 nights in Dec 2024

6/10 Okay

feris

Stayed 1 night in Dec 2024

2/10 Terrible

Shana

Stayed 3 nights in Dec 2024

6/10 Okay

Regina

I just had to have a shower as my bathroom is being built. I went back in the morning to have the breakfast. It was horrible wet soggy eggs, and sausage was just sitting in looked like reheated grease.
Stayed 1 night in Dec 2024

10/10 Excellent

Frederick

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

german

Stayed 1 night in Dec 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Tenían fiesta a las 2 de la mañana al lado de mi cuarto un grupo de 10 mujeres y hombres estaba fumando mariguana
Stayed 2 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Johnny

Travelled with family
Disliked: Property conditions & facilities, room comfort
You get what you pay for!!
Stayed 1 night in Dec 2024

8/10 Good

Taylor

Stayed 2 nights in Dec 2024

10/10 Excellent

Monique

Stayed 1 night in Dec 2024

4/10 Poor

Poonam

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I really don't like it, beds were not comfortable and in this cold weather their heat was not working properly. Room did not get even warmer whole night heat was on.
Stayed 1 night in Dec 2024