The Sterling Hotel

3.5 star property

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Photo gallery for The Sterling Hotel

Front of property
Garden
Interior
Interior entrance
Double Queen | Individually decorated, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1300 H St, Sacramento, CA, 95814
  • Sacramento Convention Center
    ‪5 min walk‬
  • California State Capitol
    ‪9 min walk‬
  • Golden 1 Center
    ‪15 min walk‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪15 min drive‬

Room options

King ADA

  • Sleeps 2
  • 1 King Bed

Deluxe King

  • Sleeps 2
  • 1 King Bed

Deluxe Queen

  • Sleeps 2
  • 1 Queen Bed

Double Queen

  • Sleeps 4
  • 2 Queen Beds

King Junior Suite

  • Sleeps 2
  • 1 King Bed

King Grand Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Queen Suite

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Sterling Hotel

Hotel in Sacramento, near Golden 1 Center
This smoke-free hotel features a snack bar/deli, coffee/tea in a common area and a microwave in a common area. WiFi in public areas is free. Additionally, wedding services, a garden and a ballroom are on-site.
The Sterling Hotel offers 16 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually decorated. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Sterling Hotel. During your stay, you're just a quick walk from California Musical Theatre. You'll find features such as free WiFi in public areas and a snack bar/deli.
  • Free WiFi
  • Amenities include a lift, a vending machine and coffee/tea in a common area
  • Just a 5-minute walk from Sacramento Convention Center and 15 minutes on foot from Golden 1 Center
  • Pets welcome for a fee
There's a snack bar/deli on site. WiFi is free in public spaces. The Sterling Hotel also features a vending machine, a garden, and coffee/tea in common area.

This 3.5-star Sacramento hotel is smoke free.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 10 per stay); discounts available
  • Street parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden

Accessibility

  • Lift (91 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 4:30 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Operto mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 150
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 19 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 10 per stay (0.2 mi away; open 24 hours)
  • Pet fee: USD 100 per pet (varies based on length of stay) plus a one-off USD150 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 4:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 4:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Operto mobile app before check-in.

Property is also known as

Sterling Hotel Sacramento
Sterling Sacramento
The Sterling Hotel Hotel
The Sterling Hotel Sacramento
The Sterling Hotel Hotel Sacramento

The Sterling Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 409 out of 890 reviews
Rating 8 - Good. 250 out of 890 reviews
Rating 6 - Okay. 116 out of 890 reviews
Rating 4 - Poor. 74 out of 890 reviews
Rating 2 - Terrible. 41 out of 890 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Staff.are nice and friendly and helpful.
Stayed 1 night in Dec 2024

8/10 Good

Lanore

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second visit. Great location. Drawback - my key would not work when checking in. I had to download the app late at night. Loud music - wedding the night before marathon and had to wake up at 3:30am. No hot water for a shower the first night. Had to skip. It was okay the second night. Lovely building, though! I would highly recommend.
Stayed 2 nights in Dec 2024

4/10 Poor

armelle

Business traveller
Disliked: Staff & service
There was nobody at the hotel.The wifi connection was terrible. I was working and needed it. When I called the number listed there in case of problems, I wasn't called back for about 45 minutes. When I finally managed to speak with an employee, they refused to move me to another room. Terrible service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the ambience of this gorgeous mansion!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There was a horrible clicking/clunking noise happening continuously in intervals throughout the night. I believe it was coming from the heat unit. This was a major sleep disturbance. Even with sound machines. Also, the sink faucet cold water did not work. Otherwise the room was comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew, Alameda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We love the Sterling Hotel (we got married here 16 years ago). Historic hotel with large rooms. Check in was easy via my phone. Teas, coffees and the like are self service. Hotel is surprisingly technology forward, except for the TV/DirectTV.
Stayed 1 night in Nov 2024

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Maintenance needed
One shower door had a broken roller so did not roll. My husband tightened the toilet seat since it was loose and he tighten the bathroom doorknob since it was ready to fall.
Stayed 2 nights in Nov 2024

10/10 Excellent

Olivia

Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Stayed 3 nights in Nov 2024

8/10 Good

Kendall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beautiful hotel
Such a beautiful and awesome place. Will be staying there every time we’re in Sacramento !
Stayed 2 nights in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Bianka

Liked: Staff & service, property conditions & facilities, room comfort
Cute place
Beautiful place & even cooler cuz there was an event taking place that evening in the wedding area of the hotel. However, the tv didn’t work, the water took forever to heat up and the bathroom sink stopper got stuck and we couldn’t open it so there was a little pool of water sitting in there. Lights were flickering in both the main room and restroom. Room was huge though, high ceilings and pretty. Close to everything downtown/midtown. Lots of cool spots within walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
My husband is in a wheelchair. The hotel staff did everything to assist us in getting in and out of the hotel and were gracious and considerate. The nearest parking was over a block away in a parking garage which was challenging to manage with our luggage. But overall, wonderful experience.
Stayed 3 nights in Oct 2024

4/10 Poor

Summer

Stayed 1 night in Jul 2024

10/10 Excellent

Joan

Stayed 2 nights in Nov 2024

6/10 Okay

Lee

Travelled with partner
Liked: Cleanliness
There wasn’t much of a staff. They left at around 7pm and when we left between 8:30am-9am they still hadn’t returned. It looked like they placed sheets over the window. Not what we expected.
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Stayed 2 nights in Oct 2024

10/10 Excellent

paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon, Waterford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and had a huge bathtub. Coffee and extras were out all day for guests. Staff was nice and you can walj to several restaurants
Stayed 3 nights in Oct 2024

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, amenities
The property is beautiful and historic but there were a number of things that contributed to me having a negative experience. For starters, the limited onsite staffed hours meant communication was via SMS which is slow and costly when you're an overseas traveller. Second, was a lack of hot water during my stay. On checking out they said I needed to let it run 5-7 minutes to come through which in a dry state is a waste of precious water. Thirdly, the plug in the bathroom didn't work. Fourthly, one of the curtains was secured at each corner of the window but sagged in the middle illuminating the room at night. Sloppy presentation like that reflects poorly on the business. Finally, the WiFi was difficult to connect to and there was no onsite support. Not a venue I would recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room
It was a beautiful hotel parking was close by easy walking distance about half a block away. It was clean area felt safe.
Stayed 1 night in Oct 2024

6/10 Okay

Joseph

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024