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Copthorne Hotel Manchester Salford Quays

4.0 star property

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Photo gallery for Copthorne Hotel Manchester Salford Quays

Terrace/patio
View from property
Interior entrance
Terrace/patio
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Clippers Quay, Salford Quays, Salford, England, M50 3SN
  • Salford Quays
    ‪1 min walk‬
  • Old Trafford
    ‪11 min walk‬
  • Old Trafford Cricket Ground
    ‪17 min walk‬
  • Manchester (MAN)
    ‪18 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Family Room

Standard Family Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Family Room

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Double Room

Club Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Club Double Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Copthorne Hotel Manchester Salford Quays

Eco-certified hotel with 24-hour business centre and 24-hour front desk
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and dry cleaning.
Copthorne Hotel Manchester Salford Quays offers 166 accommodations with a safe and free newspapers. 32-inch Smart televisions come with premium digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Copthorne Hotel Manchester Salford Quays. During your stay, you're just a quick walk from Salford Quays. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Salford Quays and 11 minutes on foot from Old Trafford
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and multilingual staff are also featured at the eco-certified Copthorne Hotel Manchester Salford Quays. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Salford hotel.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:30 AM.
Copthorne Hotel Manchester Salford Quays has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Polish, Romanian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:30 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 15.95 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copthorne Hotel Manchester
Copthorne Hotel Manchester Salford
Copthorne Manchester
Copthorne Manchester Hotel
Copthorne Manchester Salford
Hotel Copthorne Manchester
Manchester Copthorne
Manchester Copthorne Hotel
Copthorne Hotel Manchester Salford, Greater Manchester
Copthorne Hotel Salford

Copthorne Hotel Manchester Salford Quays Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 1005 reviews
Rating 8 - Good. 308 out of 1005 reviews
Rating 6 - Okay. 185 out of 1005 reviews
Rating 4 - Poor. 71 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
10/10
Great hotel , clean , comfy beds , staff friendly good price . Dated decor apart from hot water overly hot . Great stay
Stayed 1 night in Jan 2025

6/10 Okay

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
The location was great. Right next to a tram stop. When I checked in I had to ask how to get to the lift and there was no information in the room about facilities. The bed was really uncomfortable but everything else was fine.
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Liked: Staff & service
The hotel staff were very friendly and helpful. The hotel is looking a little tired in places.
Stayed 1 night in Jan 2025

2/10 Terrible

Haseena

Stayed 1 night in Jan 2025

10/10 Excellent

HIU LUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Stayed 1 night in Dec 2024

8/10 Good

Nalin

Travelled with partner
Liked: Cleanliness, staff & service
Room was outdated. Especially the tv and the bathroom. Generally however was kept clean and customer service was nice. Worst thing however was we were told we can only late check out till 12, even though they give options for late check out at 1pm and 2pm online. They were still trying to charge the same amount for less hours
Stayed 1 night in Dec 2024

6/10 Okay

Edel

Travelled with family
Liked: Staff & service, amenities
Breakfast was a complete disaster this morning
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and pleasant Staff
Stayed 1 night in Dec 2024

2/10 Terrible

David, Gainesville

Travelled with family
Liked: Cleanliness, staff & service
We arranged breakfast on December 28th to go as in early flight - it couldn’t be found. & manager on duty on 16th refused to let us have credit against our dinner in dinning room on 16th. So she offered cold breakfast ‘to go!’
Stayed 3 nights in Dec 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Trevor

Stayed 3 nights in Dec 2024

10/10 Excellent

babatunde

Liked: Cleanliness, staff & service
Disliked: Amenities
Nice stay...
Stayed 1 night in Dec 2024

10/10 Excellent

HEULWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy experience
Never before stayed at this hotel. Top of our list from now on.
Stayed 1 night in Dec 2024

10/10 Excellent

Kerstin

Stayed 1 night in Nov 2024

2/10 Terrible

Roberto

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
WORSE EXPERIENCE EVER
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Really nice hotel
Stayed 1 night in Dec 2024

6/10 Okay

David, Gainesville

Travelled with family
Liked: Cleanliness, staff & service
Property was tired & room furniture & bathrooms need upgrading. We stayed in room 442 & carpet by entry was loose! Bath tub was very slow to drain which was v unpleasant & bath was chipped! We paid for breakfast for 3 mornings but last morning (17/12/24) we left hotel at 05:00 for early flight & hotel manager promised to have 2 breakfasts ready for pick up as they wouldn’t apply 2 breakfast credits to the meal we had in hotel the night before. Bad manager decision, so we’re seeking refund for 2 breakfasts please.
Stayed 1 night in Dec 2024

6/10 Okay

Gareth

Stayed 1 night in Dec 2024

8/10 Good

MEENAL

Stayed 1 night in Dec 2024

6/10 Okay

Ian

Liked: Room comfort
Disliked: Staff & service
Perfect Location but could do better.
Hotel was in a perfect location. However this is the only plus for me. The rest was pretty disappointing. The Hotel is in need of a upgrade as it looking very tired. Bathroom was clean but looking very old. Lots of broken tiles across the full bathroom. Shower unit very old and in need of repair. Showerhead extremely dirty. Room itself very large and clean. Bed was extremely comfortable. Disappointed with the lack of room cleaning services. Tag was left for our room to be cleaned. Requested fresh towels but they never arrived. We had to just take towels and loo roll from the cleaners trolley. Breakfast on the 1st morning was outstanding. Lots of choice and plenty of availability. However not so on the 2nd morning. We had to wait while items were being cooked. Both Mornings the restaurant was roughly the same amount of people dinning so it can be a case of it being busy. Just 2 days totally different. But plenty of choice and tasty. Check in and out so easy. We done the Pre Check in and this made it very easy. Overall the hotel done the job we wanted it do in term of location for a couple of nights away to relax and do some Xmas Shopping, However for the price we paid I have to say we are disappointed as a few minor issue lets it down. Ultimately not value for the money.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Phil

Business traveller
Disliked: Property conditions & facilities
Good location but needs some money spent on it.
Hotel rooms are really dated and showing signs of wear and tear. In this day of age not having usb plugs is ridiculous
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Ian

Stayed 1 night in Nov 2024