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Hotel Best Cap Salou

3.0 star property

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Photo gallery for Hotel Best Cap Salou

Indoor pool, outdoor pool, pool loungers
Lobby
View from room
Lobby
Minibar, in-room safe, desk, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Hot tub
  • Room service
  • All-inclusive
  • Spa

Explore the area

Map
C/ Cala de la Font, 1, Salou, 43840
  • Cala Font Beach
    ‪4 min walk‬
  • Ferrari Land
    ‪10 min drive‬
  • PortAventura World
    ‪14 min drive‬
  • Reus (REU)
    ‪28 min drive‬

Room options

View all photos for Double Room (No views 3 adults)

Minibar, in-room safe, desk, free WiFi

Double Room (No views 3 adults)

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, Sea View (3 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Room, Sea View (3 adults and 1 child)

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 2 children)

  • 22 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (No views 3+1)

Minibar, in-room safe, desk, free WiFi

Double Room (No views 3+1)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Sea View (3 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room, Sea View (3 adults)

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults)

  • 22 sq m
  • Resort view
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room (No views 2+2)

Minibar, in-room safe, desk, free WiFi

Double Room (No views 2+2)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Room, 2 Double Beds, Sea View (2 adults and 1 child)

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room (No views 2+1)

Minibar, in-room safe, desk, free WiFi

Double Room (No views 2+1)

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Double Room (2 adults and 1 child)

  • 22 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room (No views 2 adults)

Minibar, in-room safe, desk, free WiFi

Double Room (No views 2 adults)

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Sea View (2 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room, 2 Double Beds, Sea View (2 adults)

  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (3 adults)

  • 22 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Sea View (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Standard Room, 2 Double Beds, Sea View (2 adults and 2 children)

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (3 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Room (3 adults and 1 child)

  • 22 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Best Cap Salou

Beach hotel with outdoor pool, near Cala Font Beach
At Hotel Best Cap Salou, hit the nearby beach, dine on-site at the restaurant or enjoy a drink at one of the hotel's 2 bars/lounges.
Hotel Best Cap Salou offers 497 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This Salou hotel provides complimentary wireless Internet access.

Bathrooms include baths or showers and bidets. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include massages. The spa is equipped with Turkish bath/hammam.
During your stay at Hotel Best Cap Salou, you're just a quick walk from Cala Font Beach. Free WiFi in public areas, 2 bars and a full-service spa are available.
  • Free WiFi
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Amenities include a front desk safe, a lift and a terrace
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Steps from Cala Font Beach and 14 minutes by car from PortAventura World
  • Local-area shuttle service available for a fee
Some rates at Hotel Best Cap Salou are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Best Cap Salou offers its guests a full-service spa, a waterslide, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

An outdoor pool, a children's pool, and a hot tub are also featured at the family-friendly Hotel Best Cap Salou. For a fee, parking is available.

This 3-star Salou hotel is smoke free.

Hotel Best Cap Salou has a restaurant on site.
Room service is available.

All-inclusive details

All-inclusive room rates at Hotel Best Cap Salou are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Parking on site (EUR 10 per night)
  • Onsite parking options include a garage

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Direct access to a private beach
  • On the bay
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 13 October 2024 to 14 April 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number HT-000517

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Cap Hotel
Best Cap Hotel Salou
Best Cap Salou
Cap Salou
Best Cap Salou Hotel Salou
Best Cap Salou Hotel
Hotel Best Cap
Hotel Best Cap Salou Hotel
Hotel Best Cap Salou Salou
Hotel Best Cap Salou Hotel Salou

Hotel Best Cap Salou Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 47 out of 181 reviews
Rating 8 - Good. 73 out of 181 reviews
Rating 6 - Okay. 32 out of 181 reviews
Rating 4 - Poor. 16 out of 181 reviews
Rating 2 - Terrible. 13 out of 181 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Luca

Stayed 3 nights in Oct 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than a 3 star hotel. Highly recommended.

Very positive review coming. We are a couple in our 50s and 60s. Disregard the majority of the negative reviews, they put bad reviews usually of 1 bad incident. Friendly, welcoming arrival, fast efficient reception staff. Everywhere clean and constantly being cleaned. Smiley friendly staff all round. Good facilities for everyone, especially for families. Fantastic waterpark included free. We stayed for half board for one week and the food was very varied. Many theme nights such as Ethnic, Gala, seafood, Mexican etc. Good quality and choice for meat or fish eaters, some varieties for vegetarians and intolerances too. The downstairs Braseria served the best grilled meats and fish in a relaxed and comfortable environment. We had a daily maid service with beds made and fresh towels and general cleaning. Stunning views and beautiful sunsets from the beach. The negatives were that the wifi was not good ( but when is it ever in hotels.?) The indoor pool never looked clean as was used by mostly young children, would've been nice for adults only. Special thanks go to the room cleaning staff, the busy but friendly restaurant staff, Raul in the Braseria and bar manager for his kindness. Finally to Sandra on Guest services. Thank you and best wishes for everything.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jason Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in one place
Stayed 2 nights in Aug 2024

2/10 Terrible

jean

Travelled with family
Disliked: Cleanliness, property conditions & facilities
During my stay there was a fight which occurred in the dining area and continued into the lobby. Left many traumatised and ruined our holiday. Few cuts and bruises on the water slides.
Stayed 4 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Had an amazing holiday, everyone were so friendly. We’ve just booked again for August.
Stayed 7 nights in May 2024

8/10 Good

Christina

Travelled with partner
Liked: Staff & service
This hotel is good for families wanting all inclusive, if you want a relaxing stay look elsewhere. Was convenient for a last minute booking by the beach.
Stayed 1 night in Sep 2023

10/10 Excellent

Maeve

Travelled with family
Liked: Staff & service, room comfort
Stayed 7 nights in Jul 2023

8/10 Good

Mark

Stayed 2 nights in Jun 2023

4/10 Poor

Hayes

Travelled with family
Disliked: Staff & service

Unpleasant staff

The service staff were extremely rude ,they were very impatient with children and seemed more interested in chatting to each other than doing their job . Particularly in the restaurant, it was bordering aggressive.
Stayed 4 nights in May 2023

8/10 Good

Colleen

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinary

It was an amazing experience, specially my kud enjoyed the hotel water park so much
Stayed 9 nights in May 2022

6/10 Okay

faye

Travelled with family and small children
Liked: Staff & service
Typical 2 star large hotel built to deal with mass tourism market !! Only great thing is the waterpark Rooms basic but clean, water was cold in mornings, WiFi not worth using .. rooms did have a fridge but no tea/coffee making facilities 1 pool by the beach but this is where the all inc bar is so very loud, other is waterpark but even struggled to get a sun bed here early May as not many - water very cold but fun Evening buffet great selection but low quality food (as expected for the price) breakfast even worse - did have live cooking station with pancakes (large queue) Entertainment room was awful, under the hotel and they used just dance for the kids disco (gone are the entertainment staff) However the price we paid reflects all the above and we got exactly what was expected !! A one night stay just to use the waterpark Outside the hotel is a selection of bars and restaurants- my advice is don’t be fooled by the little extra you pay to go half board, don’t bother and eat in the fab local bars !! If you want a half decent standard of accommodation got to Cala font or sunclub (with kids)
Stayed 1 night in May 2022

6/10 Okay

Dionatas rodrigo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The air conditioner on the first day wasn’t working. I was a tough night. It should be refunded anyway.
Stayed 2 nights in Sep 2021

8/10 Good

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kids loved

Great destination for family holiday. Hotel had absolutely everything to keep the kids happy.
Stayed 7 nights in Sep 2021

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for familes...

The hotel was everything we expected it to be and the pools were great for the kids of all ages. The staff were friendly and helpful and we had no problems at all. Word of advice, we heard that during our stay a hotel guest had their bag stolen from beside the pool (main pool can be accessed by the public as is open to the beach), so make sure that you don't leave your valuables lying around. This should not put you off staying in this hotel as it is great and it was not their fault, it could happen on the beach or in the town so this is just some advice. We would definitely stay here again.
Stayed 11 nights in Jul 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly helpful staff. Room was comfortable and clean, with 2 double beds. We had a balcony overlooking the pool and a view of the beach. Lovely but small beach just next to the hotel, we stayed during the COVID 19 period, so it wasn’t too busy. I imagine it may get very crowded under normal conditions. Plenty of sun beds around the pool, but again, this may get very busy during normal conditions. We were half board, the food was very nice, although sometimes not very hot and I found much of the food was quite salty. Because of COVID 19 there were screens across the food and the staff served you, not the usual help yourself buffet, for obvious reasons, which sometimes lead to long queues, but the staff were doing their best under the circumstances. We had a very pleasant stay at this hotel, there were a couple of things due to COVID 19 that made it different from the usual holiday, which I’m sure won’t be a problem once the pandemic has passed. There is a decent supermarket and souvenir shop right outside the complex and half a dozen bars and restaurants too. We didn’t go to them, but they looked decent enough. There is a coastal path into Salou itself, which took about an hour to walk, but it’s quite hilly with a lot of steps up and down, not suitable for the elderly or disabled. Or it’ll cost you about 8 euros for a 15 minute taxi ride. Would I go back? Yes I would. That speaks for itself.
Stayed 9 nights in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019

6/10 Okay

Danielle

Liked: Cleanliness, room comfort

Could of been better

The 1st few nights were good but a gang of teenage boys came over for football but while in the hotel they ran riot and no staff said anything to them, they were roaring up and down the corridors, doing nick nacks on each other’s doors and runaway till after midnight...
Stayed 6 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Great pool area for children. Went all inclusive standard of food very poor pasta or pig trotters. some staff unfriendly , rude, would certainly not return
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 10 nights in Apr 2019

8/10 Good

nr13

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
the hotel is in a quiet, hilly area, a few bars and restaurants are nearby, pool area is nice and beach about 30 metres from pool, staff work very hard to make your stay pleasurable
Stayed 6 nights in Jun 2018

8/10 Good

stephen, united kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

friendly hotel

Not the first time i have stayed and was not so impressed with the beech cafe and staff this year.overall very good but parts of the hotel are looking tired
Stayed 13 nights in Jun 2017

6/10 Okay

Rebecca, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Average hotel, really close to the beach

Average hotel. Practically on the beach, lovely pool, lots of room for everyone. Room was very spacious and quite clean. A/C didn't work so we slept with the balcony door open. Food is terrible - wouldn't bother eating at the hotel for anymeal apart from breakfast. The staff seemed quite rude, pushed past people a lot during meal times. I would recommend taking your own hairdryer if you need one. I'd recommend the hotel if you wanted a relaxing beach / pool holiday. It's also very easy to get to the neighbouring towns via a bus, and also easy to get to Port Aventura World (€2 each way) and Barcelona (€20 round trip). Our room was facing the Main Street which got noisy at night - coaches arriving at all times.