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Candlewood Suites San Antonio Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites San Antonio Airport by IHG

Down duvets, desk, laptop workspace, iron/ironing board
Interior
Down duvets, desk, laptop workspace, iron/ironing board
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
BBQ/picnic Area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly

Explore the area

Map
418 Portland Rd, San Antonio, TX, 78216
  • North Star Mall
    ‪3 min drive‬
  • San Antonio Zoo and Aquarium
    ‪7 min drive‬
  • Alamo
    ‪10 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Down duvets, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Down duvets, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Down duvets, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is €86
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includes taxes & fees
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About this property

Candlewood Suites San Antonio Airport by IHG

Hotel with free parking, in the vicinity of San Antonio Zoo and Aquarium
This hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a meeting room. Weekly housekeeping is available.
Candlewood Suites San Antonio Airport by IHG offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature down duvets. Televisions come with cable channels and Netflix. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites San Antonio Airport by IHG. During your stay, you'll be within walking distance of North Star Mall. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from San Antonio Zoo and Aquarium and 10 minutes from Alamo
  • Free airport shuttle service
  • Pets welcome for a fee
Candlewood Suites San Antonio Airport by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Candlewood Suites San Antonio Airport by IHG. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this San Antonio hotel.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 7:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Books
  • Games
  • Outdoor pool
  • TV in common areas
  • Video library

Family friendly

  • Children's games
  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (87 centimetre high)
  • Handrails in stairways (88 centimetre high)
  • Lift (89 centimetre wide door)
  • Raised toilet seat (80 centimetre high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 25 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 7 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
Candlewood Suites San Antonio Airport by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Candlewood Suites San Antonio Airport by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites San Antonio Airport Hotel
Candlewood Suites San Antonio Airport Hotel
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Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport by IHG Hotel
Candlewood Suites San Antonio Airport an IHG Hotel
Candlewood Suites San Antonio Airport by IHG San Antonio
Candlewood Suites San Antonio Airport by IHG Hotel San Antonio

Candlewood Suites San Antonio Airport by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 509 out of 1067 reviews
Rating 8 - Good. 256 out of 1067 reviews
Rating 6 - Okay. 124 out of 1067 reviews
Rating 4 - Poor. 73 out of 1067 reviews
Rating 2 - Terrible. 105 out of 1067 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ruojia

Stayed 6 nights in Dec 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Dec 2024

8/10 Good

Carlos, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Dec 2024

2/10 Terrible

mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. My room was clean and had everything I needed.
Stayed 1 night in Dec 2024

6/10 Okay

Mohammad

Stayed 1 night in Oct 2024

8/10 Good

Danilo

Liked: Staff & service, property conditions & facilities
Overall the facility was okay. It got the job done, however, my biggest complaint is that my room had a very odd smell to it. Other than that, the bed was comfortable, and the staff was friendly.
Stayed 1 night in Dec 2024

6/10 Okay

Angela, Tijeras, NM 87059

Stayed 3 nights in Dec 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Dorethea

Stayed 1 night in Nov 2024

10/10 Excellent

Da, Lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near airport
Stayed 1 night in Dec 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Shelly

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property smelled a little musty and not super clean. Vacuumed every morning in front of room which woke us up, and last night someone shampooed the carpets . It was so loud we couldn’t watch TV or carry on conversation .
Stayed 3 nights in Dec 2024

10/10 Excellent

Tishana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great affordable stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

kay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

6/10 Okay

Craig

Stayed 2 nights in Nov 2024

2/10 Terrible

John

Travelled with family and small children
Disliked: Amenities
Unhelpful staff. Dirty room. Broken shower. Needed a baby bed. Asked about it everyday for 4 days. Never delivered.
Stayed 4 nights in Nov 2024

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel, this place is something you would find in a third world country. Shower was awful, desk staff rude and absolutely unhelpful. It is rundown, old and dirty. Pantry was bare bones stocked.
Stayed 4 nights in Nov 2024

2/10 Terrible

Aaron

I didn't get to make the trip as we had a family emergency and the property wouldn't give me a waiver to refund my money for the stay since I wasn't able to make the trip.
Stayed 3 nights in Nov 2024

8/10 Good

Andrew

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Epifania

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and accessible to highways.
Stayed 3 nights in Nov 2024

8/10 Good

Bailey

Stayed 4 nights in Oct 2024

2/10 Terrible

Susan

Business traveller
Disliked: Staff & service, property conditions & facilities
They need to make a note when reservations are made that if you have a pet its 80.00 in addition
Stayed 1 night in Nov 2024

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the weekend . Will definitely stay again on my return to San Antonio
Stayed 4 nights in Nov 2024