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Extended Stay America Suites San Antonio North

2.5 star property

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Photo gallery for Extended Stay America Suites San Antonio North

Lobby
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Terrace/patio
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
21103 Encino Commons Blvd, San Antonio, TX, 78259
  • Methodist Hospital Stone Oak
    ‪5 min drive‬
  • Ice & Golf Center at Northwoods
    ‪6 min drive‬
  • Canyon Springs Golf Club
    ‪9 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Tru by Hilton San Antonio North

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (366)
The price is €113
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Tru by Hilton San Antonio North

About this property

Extended Stay America Suites San Antonio North

Hotel in San Antonio with 24-hour front desk and outdoor pool
Along with an outdoor pool, this hotel has Access to hot tub and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front desk safe and a vending machine are on-site. Weekly housekeeping is available.
Extended Stay America Suites San Antonio North offers 113 air-conditioned accommodations with DVD players and a hairdryer. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and dishwashers. Bathrooms include a shower.

This San Antonio hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites San Antonio North. During your stay, you'll be within walking distance of Stone Ridge Market. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, laundry facilities and a lift
  • 12 minutes by car from North Star Mall and 15 minutes from The Rim Shopping Center
  • Cats and dogs welcome for a fee (restrictions apply)
Extended Stay America Suites San Antonio North offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. Extended Stay America Suites San Antonio North also features a vending machine, laundry facilities, and a front desk safe. Self parking is free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Candlewood Suites N Stone Oak
Candlewood Suites N Stone Oak Hotel
Candlewood Suites N Stone Oak Hotel San Antonio Area
Candlewood Suites San Antonio N Stone Oak Area
Candlewood Suites San Antonio N Stone Oak Area Hotel
Candlewood Suites N Stone Oak Area Hotel
Candlewood Suites N Stone Oak Area
Extended Stay America San Antonio North
Candlewood Suites San Antonio N Stone Oak Area
Extended Stay America Suites San Antonio North Hotel
Extended Stay America Suites San Antonio North San Antonio
Extended Stay America Suites San Antonio North Hotel San Antonio

Extended Stay America Suites San Antonio North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 335 out of 923 reviews
Rating 8 - Good. 229 out of 923 reviews
Rating 6 - Okay. 138 out of 923 reviews
Rating 4 - Poor. 102 out of 923 reviews
Rating 2 - Terrible. 119 out of 923 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angelo

Stayed 1 night in Oct 2024

2/10 Terrible

Wendy

Stayed 1 night in Oct 2024

6/10 Okay

Teruaki

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff was so nice, but…… unconvenient for staying.
Stayed 1 night in Nov 2024

10/10 Excellent

Judit

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Engracia D

Stayed 1 night in Oct 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Melodie

Disliked: Cleanliness, property conditions & facilities
This hotel is absolutely disgusting. Its supposed to be a non smoking hotel but the first and second floors, even the lobby, smell like cigarettes and weed. Our room got double booked and I didn't even receive a phone call. We had a double room booked and ended up with two single rooms and we have small children. The rooms are absolutely disgusting. Everything is falling apart and needs to be cleaned or redone. To make it even better the showers only have boiling hot water. No cold water. The front office lady was nice and helpful though.
Stayed 1 night in Oct 2024

6/10 Okay

Benito

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Was good but found a lot of bugs in the restroom... the staff was nice and changed our room hassel free
Stayed 1 night in Oct 2024

2/10 Terrible

Rodney

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was beyond filthy. The carpets in the hallways look like they've never been cleaned, the rooms have roaches. This was by far the worst experience I've had. Not only that when we spoke to the manager she did not attempt to assist us in any was instead she checked us out stating that they were over booked. A video of the roaches is being sent to the corporate office. All is good as long as you are willing to sleep , eat and bath with roaches. my score is -10.
Stayed 2 nights in Oct 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 1 night in Oct 2024

10/10 Excellent

Virgilio

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo bien
Stayed 1 night in Oct 2024

4/10 Poor

Esteban

Liked: Cleanliness
My personal pickup truck got Brocken into my my cheap stay ended up costing me a lot so I am very disappointed
Stayed 1 night in Oct 2024

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches and the room very dirty. Also no breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Jai, Abilene

Business traveller
Disliked: Staff & service
The lady at front desk seems very unfriendly and annoyed of her job. Waited 20 min to check in at night stood there for a check in. I can hear everyone comes and goes in hall way trying to sleep.
Stayed 1 night in Sep 2024

4/10 Poor

Isabel

Disliked: Staff & service, property conditions & facilities
Noises at night.
It was too much noise during the night so I couldn’t sleep. Couple of doors were broken and had to pay for WiFi for a FaceTime call.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie

Stayed 1 night in Jul 2024

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Clayton

Liked: Staff & service
Disliked: Property conditions & facilities
The elevator and the 3rd floor hallway smelled like weed. The room smelled like mildew and we had to get air fresheners. The bathroom door handle was broken.
Stayed 1 night in Jul 2024

8/10 Good

Liberty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 1 night in Jun 2024

4/10 Poor

Rodney

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed in room 120, two big square patches cut out of carpet, room smelled, a long crease from one end of the room to the other. I slept on top of the blankets. I challenge you to show up unannounced and ask for room 120.
Stayed 1 night in Jun 2024

10/10 Excellent

Crystal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
At first glance its nice but we woke up to a roach in the shower in the morning.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024