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Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

3.0 star property

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Photo gallery for Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

Terrace/patio
Full-sized fridge, microwave, dishwasher, coffee/tea maker
Indoor pool
Hypo-allergenic bedding, individually furnished, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

Map
9911 Ingram Road Bldg B, San Antonio, TX, 78245
  • San Antonio SeaWorld
    ‪8 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪8 min drive‬
  • Aquatica San Antonio Waterpark
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing) | Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Homewood Suites by Hilton Lackland AFB/SeaWorld, TX

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1001)
The price is €136
for 1 room
includes taxes & fees
22 Apr - 23 Apr
Homewood Suites by Hilton Lackland AFB/SeaWorld, TX

About this property

Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

Hotel in San Antonio with free breakfast and 24-hour fitness centre
This hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Home2 Suites by Hilton San Antonio Lackland/Sea World, TX offers 110 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. 55-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton San Antonio Lackland/Sea World, TX. During your stay, you'll be close to Lackland Air Force Base. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 13 minutes by car from Lackland Air Force Base and 14 minutes from San Antonio River
  • Cats and dogs welcome for a fee (restrictions apply)
Home2 Suites by Hilton San Antonio Lackland/Sea World, TX offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. Barbecue grills, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Home2 Suites by Hilton San Antonio Lackland/Sea World, TX. Free self parking is available.
Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton San Antonio Lackland/Sea World TX
Home2 Suites by Hilton San Antonio Lackland/Sea World, TX Hotel

Home2 Suites by Hilton San Antonio Lackland/Sea World, TX Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 384 out of 621 reviews
Rating 8 - Good. 131 out of 621 reviews
Rating 6 - Okay. 55 out of 621 reviews
Rating 4 - Poor. 18 out of 621 reviews
Rating 2 - Terrible. 33 out of 621 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Krysten

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms with great amenities. Such a bargain!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We joyed the personalization of the room, and the pool tables downstairs. The location was convientant for our needs as well
Stayed 1 night in Dec 2024

10/10 Excellent

NESTOR FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien.
Stayed 7 nights in Dec 2024

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived from long trip from out of state, we’re looking for a decent clean stay, so I booked this hotel as we were traveling. From the moment we got there Carol the night manager was already dealing with a disgruntle guest, she then proceeded to deal with me, I gave all the information for my reservation and for whatever reason she was rude, upset, and in no way humble. I asked if there were any available diners or places for take out and she ignored me and another guest answered me to recommend the bear diner. During my stay I noticed that the room was unkept, mold through the edges of the rooms and on the ceiling edges, the restroom was dirty and the beds smelt of cheap Clorox. Although this hotel was dog and family friendly (being next to SeaWorld) it was the worst experience. Dogs were barking very early and kids running through the hallways. The walls are thin and the ceiling is slanted, you could hear everything! Word of advice, police your guest, clean the place up, maintenance the aircon(mold), and keep the noise down.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Families
Such a great place to stay. Our family is large so it's so nice when we find a place that can accommodate us without having to purchase more than one room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Stayed 2 nights in Dec 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with great amenities and staff!
Stayed 2 nights in Dec 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Breakfast horrible. Frozen eggs, raw sausage, no butter for 2 days, pancake machine making raw items however they were quick to repair. Coffee ran out quite a few times or was cold. Room was great. Main kitchen lady was great. Pool area needs non slip added. Both grand kids slipped and fell. Noise reduction between floors. You could hear every walking step above you. This was our first visit here. Unsure if we would return of not. But most likely would give a second chance.
Stayed 8 nights in Dec 2024

6/10 Okay

ANGELA

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
I thought the staff and the room was perfect. I loved the suite with the kitchen and definitely loved the full breakfast that they served. The bathroom needs updating. The shower was horrible - no water pressure and the shower head was so old that I couldn't even get the soap out of my hair. However, my biggest issues are stating "pet friendly". First there was not an adequate area to walk the animals. here was only a very small strip to walk the dogs which caused issues getting the animal to do his business. Second, I got a complaint about barking the first day which caused me to miss the opening for my Grandson's graduation from Air Force Training as I had to sit in the hotel with the dogs to keep them quite. I was on the 2nd floor and there was a mix of pet owners, but mostly families with children running through the halls which caused the barking. I would like to make a suggestion. Why not make one floor that would be pet friendly so not to upset the pets with the unnecessary noise of children running up and down the halls and banging on walls. This way only pet owner who understand how the running and banging can cause the pets to get upset and bark wont have anything to complain about.
Stayed 4 nights in Nov 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Negatives: We had trouble with our key Cards not working here and there. They advertise they have beer and wine, but they didn’t have any the four days we were there. It’s not really close enough to anything to walk to a restaurant. Positives: quiet, clean, rooms were great! We came down for a BMT graduation for my nephew. We were up early out of the hotel by 5:30 and gone most of the day, but it was quiet at night when we had to go to sleep and get up early again in the morning. Staff was pleasant. The last day we were able to enjoy breakfast because we were flying out and had nowhere to go early. Breakfast was nice. The coffee was always good
Stayed 3 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel room and the kitchen supplies.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location away from the business of the city but within a few miles from restaurants and tourist attractions
Stayed 2 nights in Nov 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Oct 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Stacey, Laredo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was good but the staff and breakfast was horrible! The breakfast was the worst tasting ever. Not even combinations as a real breakfast would of stayed here again if it wasn’t for this!
Stayed 1 night in Oct 2024

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Narayana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place,
Room is not ready by checkin time. Waited 20 minutes to check in
Stayed 1 night in Oct 2024

2/10 Terrible

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud, late after party
Wedding party on the floor above us, woke my entire family up then continued to be pound even after called down to the front desk. Then awoken by same group in the morning. I understand not the hotels fault but after hours should be quiet and controlled
Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Clean room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joe, Mcallen

Travelled with family
Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Cydni

10/10. Were able to accommodate me for early check in. Breakfast every day was a perk and specifically enjoyed the fact that I felt safe during my stay since they lock the doors from 10:00 PM - 6:00 am. Would definitely book again
Stayed 3 nights in Sep 2024

8/10 Good

Paola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property was fine. Did not realize the hotel was pet friendly and my husband did notice some dog smell on the beds but I didn’t. We stayed 2 nights and on my last night, over 5 trucks were broken into and windows were busted.
Stayed 2 nights in Sep 2024