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Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property

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Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

Lobby sitting area
Restaurant
42-inch flat-screen TV with cable channels, TV, pay films
In-room safe, desk, blackout curtains, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪3 min drive‬
  • South Texas Medical Center
    ‪5 min drive‬
  • Six Flags Fiesta Texas
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds (High Floor)

  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds

  • 42 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place San Antonio-Northwest/Medical Center

Hotel in San Antonio with free breakfast and 24-hour fitness centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place San Antonio-Northwest/Medical Center. During your stay, you'll be within walking distance of USAA Corporate Office Headquarters. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • Just a 3-minute drive from USAA Corporate Office Headquarters and 11 minutes from Six Flags Fiesta Texas
  • Dogs welcome for a fee
Hyatt Place San Antonio-Northwest/Medical Center offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. The business-friendly Hyatt Place San Antonio-Northwest/Medical Center also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3-star San Antonio hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,250 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 10.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 1.22 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 476 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 130 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 78 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Christina M, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. The room was clean and the bed was very comfortable. The breakfast could be a little better. Maybe add a few waffle makers and give more options like pancakes. The french toast sticks were pretty much hard as a rock.
Stayed 5 nights in Dec 2024

10/10 Excellent

Isidro

Very good, at good price I recommend.
Stayed 5 nights in Dec 2024

6/10 Okay

Esmeralda

Travelled with family
Liked: Amenities
Rooms were spacious however did not care for all the noise in the hallway. Staff was not mindful of guests still sleeping early in the morning, defeats the purpose of a noon check out. I was also called late at night on check out day to see if I was still in the property. I rented 3 rooms and all were checked out before noon. Front desk clerk was not attentive and carried on with her conversation with another staff member so I am sure she missed I was checking out 3 rooms.
Stayed 1 night in Dec 2024

2/10 Terrible

Claudia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very dirty and neglected, they didn't clean the room. The hotel has a good location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Keishawna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooms and staff
Stayed 2 nights in Dec 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

8/10 Good

MANIGANDAN, BOTHELL

Liked: Cleanliness, staff & service
Clean property but no microwave in the room. Breakfast options are limited
Stayed 2 nights in Dec 2024

10/10 Excellent

Penelope

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2024

10/10 Excellent

Humberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was quiet, very well lit. The staff were very friendly and helpful, including the housekeeping staff. What I did not like were the prices for soft drinks and water. Bought two of each and came out to $14.00. I know about marking things up but that is ridiculous.
Stayed 2 nights in Dec 2024

10/10 Excellent

Olivia

Liked: Cleanliness, property conditions & facilities
Spacious room
Stayed 2 nights in Dec 2024

6/10 Okay

Narbeh, Encino

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
There was a large blood stain on my mattress. It was disgusting and I noticed it in the morning. I did not get time to report and send my pictures and videos to the public health sanitation yet.
Stayed 3 nights in Dec 2024

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Anna

Stayed 2 nights in Dec 2024

10/10 Excellent

Mariangela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar agradable, tranquilo, el personal amable, el desayuno muy bueno, excelente en limpieza y atencion
Stayed 2 nights in Dec 2024

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9 out of 10
We love to stay here, and is doing renovations but rooms are clean. The new room formatting is very nice. I’d just ask for a microwave in the rooms, larger trash cans (we had only one teeny one in room area and small one in restroom. In a room that fits 4-6 …the larger trash can or more of the teeny ones are needed. Lastly, the have new pull cord shades, but they do not keep out Sun like the room darkening heavy curtains, which was a major issue since the sun shines BRIGHT in Texas, so dark out curtains are a must…hope they were still in the process of adding these to the rooms.
Stayed 4 nights in Dec 2024

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good, beds were comfy. Great place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Juandedios

Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Mindy

Travelled with family
Liked: Staff & service, amenities
Staff was so nice and courteous! They were still having elevator repairs which caused huge delays. Only one was working and it was very slow. Please make sure if you ever have food to have it sealed as we had a muffin left in a closed box and hundreds of ants found it within a few hours we left on the counter by the fridge. Room was clean and spacious but the walls were thin as could hear others around us.
Stayed 7 nights in Dec 2024

8/10 Good

Camila

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was fine. Our bathroom didn’t work, the shower was clogged and we couldn’t shower! The rest was ok. Good breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Abdul

Liked: Amenities
Everything was great!!
Stayed 1 night in Dec 2024

6/10 Okay

Leila

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Brandon

Stayed 1 night in Nov 2024