Hyatt Regency San Antonio Riverwalk

4.0 star property

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View from property
Exterior
Exterior
Terrace/patio
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar

Explore the area

Map
123 Losoya St, San Antonio, TX, 78205
  • River Walk
    ‪2 min walk‬
  • Alamo
    ‪3 min walk‬
  • Henry B. González Convention Center
    ‪7 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

Room, 2 Queen Beds, View (Alamo View)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (High Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, River View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Atrium, Suite

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View (Alamo View)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible (Shower)

  • Sleeps 4
  • 2 Double Beds

Presidential Suite

  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Regency, Suite

  • 68 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Riverbend)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

Room, 1 King Bed, Corner

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, River View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hyatt Regency San Antonio Riverwalk

Eco-certified hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a conference centre are on-site. Housekeeping is available on request.
Hyatt Regency San Antonio Riverwalk offers 629 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Hyatt Regency San Antonio Riverwalk's great location gets high marks from our customers. During your stay, you're just a quick walk from River Walk. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages, facials or detox wraps at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness, overall comfort and comfy beds
  • Steps from River Walk and Alamo
  • Dogs welcome for a fee
Hyatt Regency San Antonio Riverwalk offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 43 square feet (4 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Hyatt Regency San Antonio Riverwalk. Parking is available for a fee.

This 4-star San Antonio hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 11:30 AM.
Q Kitchen | Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
MKT Place – This coffee shop only serves light fare. Open daily.
Sauced on Losoya – This café serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 47 per night; includes in/out privileges)
  • Valet parking on site (USD 59 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 25 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • MKT Place
  • Q Kitchen | Bar
  • Sauced on Losoya

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (43 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • On the riverwalk
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per pet, per week, plus a deposit of USD 100 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 for adults and USD 6 to 15 for children
  • Self-parking fee: USD 47 per night (in/out privileges)
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per stay
  • Service fee: USD 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Regency Hotel Riverwalk
Hyatt Regency Riverwalk
Hyatt Riverwalk
Riverwalk Hyatt
Hyatt Regency Riverwalk Hotel San Antonio
Hyatt Regency Riverwalk Hotel
Hyatt Regency Riverwalk San Antonio
Hyatt Regency San Antonio Riverwalk Hotel
Hyatt Regency San Antonio Hotel
San Antonio Hyatt Regency

Hyatt Regency San Antonio Riverwalk Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1218 out of 1738 reviews
Rating 8 - Good. 288 out of 1738 reviews
Rating 6 - Okay. 102 out of 1738 reviews
Rating 4 - Poor. 57 out of 1738 reviews
Rating 2 - Terrible. 73 out of 1738 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Hamid

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Cristobal

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was at max capacity so grabbing an elevator was not easy. BUT--that was to be expected. We enjoyed our stay!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Dean

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

PeggyLee

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Hyatt riverwalk
Bed was not comfortable, even after putting a sheet of plywood underneath. Very old and very dirty hotel. Terrible communication amongst staff to guests. had no idea of where to go on the property and what it offered because when we checked in zero information was given to us. Had to always find out important things by asking, things that should haven been included in check in. When we did find a concierge, he was helpful but included a sales pitch for a timeshare on a totally different property. Couldn’t communicate with cleaning people because couldn’t find one that spoke English. They did a good job cleaning though
Stayed 4 nights in Dec 2024

8/10 Good

Edith

Stayed 1 night in Dec 2024

2/10 Terrible

Kamyar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel did not have any extra plan for new year event.They charged me $200 for parking only for 2 nights. They did not let me to use lobby for resting . And i asked for party for new year ,they said $300 for each person.I do not come back to this Hotel next time and i do not recommend this hotel for any body.
Stayed 2 nights in Dec 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Added one already
Stayed 1 night in Dec 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located on riverwalk easy assess to riverwalk. Staff in dining room for breakfast outstanding Server Leesa and Hostess Natalie both young ladies outstanding serve and professionalism.
Stayed 4 nights in Dec 2024

10/10 Excellent

Oneida, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good the only thing that was wrong with my room the heating didn't work
Stayed 3 nights in Dec 2024

10/10 Excellent

James L

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodation was overlooking the Riverwalk in San Antonio. New Years Eve. Fibulas.
Stayed 3 nights in Dec 2024

10/10 Excellent

CIRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about it. Except for needs more elevators. Not cool waiting in line to get to your rooms during busy time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria, austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Scott, Atascadero

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Brenda

Stayed 2 nights in Dec 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and polite. Food (breakfast) was delicious. A bit noisy as the Colorado Buffaloes and their fans and families were staying at the hotel for the Alamo Bowl. Overall I would recommend the hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing Hotel. Never seen anything like it. Lower level walks directly out to the River Walk. Everyone should experience the River Walk in SanAntonio at Christmas time. It has to be one of the top atteactions in the country. We will be back again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2024

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

AILIAN, houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, clean, and convenient.
Stayed 1 night in Dec 2024