2/10 Hirveä
Elena I.
8.11.2022
Huonoa: Siisteys
Worst experience with a rental
After charging my credit card a month prior to the stay date we starting to received dozens of calls, texts and emails asking for a copy of my DL and my credit card to finalized the reservation the day before our check in.
I expressed my concerns and they ended up sending me the access code. I drove more than 7 hrs to get to the house (which end up to be a duplex, not a house, with no private parking on property) to find out the access code they sent me was not valid because I never sent them a copy of my DL and credit card.
It was 8pm and with 2 small children in the car we had to find somewhere else to stay, but my credit card was charged for the full stay (4 days) and the deposit a month prior.
Elena I.
Yöpyi 3 yötä marraskuussa 2022