8/10 Hyvä
Y
Matkusti pienten lasten kanssa
8.1.2025
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall, my family's week stay was very pleasant and good. The staff (i.e. reception, house keeping, kitchen, and valet) was friendly and helpful. Rooms were clean and had no issues. The location was close to the Riverwalk (about 5 mins walk) but being in such an area, there were visible signs of the homeless and noisy traffic at night sometimes. However, both were never a cause for any negative impacts or experience.
My family and I were disappointed in the outdoor pool though as it was advertised that it was heated, however, the temperature was in the low 70's. I'm well aware of the fact that it was late December, however, at the time we were there, San Antonio was experiencing unseasonably warm temperatures for the week that we were there averaged 80 degrees. Anyways, we expected an advertised heated pool would be warmer.
Lastly, as with all hotels in or near a downtown, the overnight parking fees always feels like a rip off for myself as a hotel guest. I can understand if the amount of the fee is for the public but as a hotel guest, it's a rip-off and because of that, I always felt guilty not being able to tip the valets more despite the professionalism and courtesy that they displayed, due to already paying parking overnight fees.
Y
Yöpyi 7 yötä joulukuussa 2024