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Tru by Hilton San Antonio North

2.5 star property

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Photo gallery for Tru by Hilton San Antonio North

Terrace/patio
Reception
Front of property
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
2214 TPC PARKWAY, San Antonio, TX, 78259
  • Canyon Springs Golf Club
    ‪7 min drive‬
  • TPC San Antonio
    ‪10 min drive‬
  • Natural Bridge Caverns
    ‪25 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub)

Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, (198)
The price is €106
for 1 room
includes taxes & fees
1 Apr - 2 Apr
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About this property

Tru by Hilton San Antonio North

Hotel in San Antonio with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Housekeeping is available on request.
Tru by Hilton San Antonio North offers 98 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton San Antonio North. During your stay, you're just a quick walk from Village at Stone Oak. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from North Star Mall and 15 minutes from The Rim Shopping Center
  • Pets welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. The business-friendly Tru by Hilton San Antonio North also features a fitness centre, express check-in, and express check-out. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Highchair
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per week
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Antonio Antonio
Tru by Hilton San Antonio North Hotel
Tru by Hilton San Antonio North SAN ANTONIO
Tru by Hilton San Antonio North Hotel SAN ANTONIO

Tru by Hilton San Antonio North Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 262 out of 414 reviews
Rating 8 - Good. 82 out of 414 reviews
Rating 6 - Okay. 32 out of 414 reviews
Rating 4 - Poor. 14 out of 414 reviews
Rating 2 - Terrible. 24 out of 414 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kanyarat

Liked: Cleanliness, staff & service, property conditions & facilities
Great area.
Stayed 1 night in Dec 2024

10/10 Excellent

Qingfei

Stayed 1 night in Nov 2024

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Mystie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else!
The staff was rude, the beds are terribly uncomfortable, the shower had lots of hair left in it. Not sure if it was from the cleaning crew or leftover from the person beforehand. The beds have inadequate bedding. I’ve stayed at worse but also better. But your staff was very rude. The front desk was rude to everyone. We were there for a wrestling dual. There was no coffee at 6am and when asked if they were going to make more. The answer was no. Just no and then stared at the person. No explanation as to why. HR needs to come in and clean house!
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Chad

Stayed 1 night in Dec 2024

8/10 Good

Rico

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Fresh, clean, and friendly staff.
The hotel location was perfect for our needs. The staff was helpful and check-in was fast and efficient. Loved having a complimentary and conevnient tea, hot chocolate, and coffee station available in the lobby. Nice to relax with a warm beverage after a long travel day. Our room was clean and the bed was firm but comfy. Bath linens were fluffy and fresh. Handy lotion, soap, body wash, shampoo and conditioner dispensers were nice to have along with a hair dryer. Iron and ironing board as well as a mini fridge were nice to have. Love that by the ice machine there were recyclable buckets for ice and a water bottle refill station with paper cups available. The gym was clean and allowed us to get a short workout in. Fresh towels were available to towel off if needed. Lobby was inviting and fun with a couple foosball tables and other games available. Our room was down the hall from the lobby and even though people were playing games, our room was quiet!! No noise from anywhere. Perfection! The complimentary breakfast was top notch. Eggs, bacon, pancakes, yogurts, fruit, cold cereal, pastries, breads, etc as well as cold cereal and oatmeal bar with a good selection of toppings all looked fresh. A selection of juices as well as the hot beverage station in the lobby made for a fabulous breakfast!! We would stay here again in a heartbeat. Highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia, Georgetown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, modern & clean room & great breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
December
Stayed 3 nights in Dec 2024

10/10 Excellent

shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, and safe. Loved my stay and would definitely visit again.
Stayed 1 night in Dec 2024

4/10 Poor

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you, Everything was Great!
Stayed 1 night in Dec 2024

10/10 Excellent

Johana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Dec 2024

4/10 Poor

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived at 6:30 pm. We were issued room keys and when we went in the room had not been cleaned at all. Front desk lady on duty said some cleaning staff members had not shown up for work . She did find us another room. Refrigerator would not cool:(. On a good note, our new room was clean and comfortable and quiet. The breakfast was fantastic.
Stayed 1 night in Nov 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel. Great area not to far from anything. 15 miles or so to downtown. Plenty of parking.
Stayed 2 nights in Nov 2024

8/10 Good

Antonio

Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Got what we paid for
We stayed here because it was the cheapest option in the area and we got what we paid for: thin walls, thin bedding, a weird smelling room, and hairs left behind in the shower from the previous occupants. The staff were almost all very welcoming and helpful though, and the breakfast buffet was pretty solid. It's not the worst place we've ever stayed, but I don't think we'll be back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024