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DoubleTree by Hilton Hotel San Bernardino

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel San Bernardino

Terrace/patio
Snack bar
Exterior
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
285 E Hospitality Lane, San Bernardino, CA, 92408
  • San Bernardino Golf Club
    ‪13 min walk‬
  • Loma Linda University Medical Center
    ‪3 min drive‬
  • Loma Linda University
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪22 min drive‬

Room options

View all photos for Basic Room, 1 King Bed, Accessible (Roll In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 1 King Bed, Accessible (Roll In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, 1 King Bed with Sofa bed (2 Bedrooms)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Suite, 1 King Bed with Sofa bed (2 Bedrooms)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Room, 1 King Bed, Mountain View (Larger)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Room, 1 King Bed, Mountain View (Larger)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 King Bed (Larger)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 King Bed (Larger)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed (Parlor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 1 King Bed (Parlor)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

DoubleTree by Hilton Hotel San Bernardino

Hotel with a 24-hour fitness centre, near Loma Linda University Medical Center
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
DoubleTree by Hilton Hotel San Bernardino offers 251 accommodations with laptop-compatible safes and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

50-inch LED televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel San Bernardino. During your stay, you'll be within walking distance of San Bernardino Golf Club. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at The Cutting Board
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, meeting rooms and a conference centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Loma Linda University Medical Center and a few minutes from Loma Linda University
  • Dogs welcome for a fee
DoubleTree by Hilton Hotel San Bernardino offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 11530 square feet (1071 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel San Bernardino. For a fee, parking is available.

Smoking is allowed in designated areas at this San Bernardino hotel.

The Cutting Board – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 14 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cutting Board

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11,530 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 14.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel San Bernardino
Hilton San Bernardino
San Bernardino Hilton
DoubleTree Hilton Hotel San Bernardino
DoubleTree Hilton San Bernardino
Hilton San Bernardino Hotel San Bernardino
DoubleTree by Hilton Hotel San Bernardino Hotel
DoubleTree by Hilton Hotel San Bernardino San Bernardino
DoubleTree by Hilton Hotel San Bernardino Hotel San Bernardino

DoubleTree by Hilton Hotel San Bernardino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 971 out of 1507 reviews
Rating 8 - Good. 265 out of 1507 reviews
Rating 6 - Okay. 118 out of 1507 reviews
Rating 4 - Poor. 69 out of 1507 reviews
Rating 2 - Terrible. 84 out of 1507 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great checking in!!
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel bad bed
We loved the staff as they were amazing and friendly. The food at the comp breakfast was good with a great variety. Only downfall was the breakfast on Thanksgiving morning. It was obviously made the day before as the eggs were cold, the potatoes and the bacon were overcooked. The property and the rooms were nice, but our main issue was the bed. The mattress obviously needs to be changed because it created a crater effect. No matter what you did you were sucked in to the middle of the bed and it was so uncomfortable that both my partner and I from the very first night start experiencing back pains. When you are stuck in an uncomfortable position in a bed that won’t let you move anywhere, other than the valley in the middle of the mattress it becomes frustrating.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service & dog friendly!
The customer service was amazing! This was our first trip bringing our 2 dogs to a hotel and it was a great experience! Finding dog friendly hotels are hard these days.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ting-Chun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 1 night in Nov 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Beds!!!
I love the beds !!!! 🥹🙏✨️
Stayed 2 nights in Nov 2024

10/10 Excellent

Teddy

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean
Shower was amazing! Very clean and comfortable. Will stay here again next trip!
Stayed 1 night in Nov 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Stayed 2 nights in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
The staff was pleasant and the room was clean and comfortable. Very comfortable bed and pillows!
Stayed 2 nights in Nov 2024

8/10 Good

Mindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice and safe place to stay. I will stay here again when I come back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Moises

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Nazleen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are super dirty with the carpet never be deep cleaned- this hotel definitely needs work done- for the money and the name-
Stayed 1 night in Nov 2024

2/10 Terrible

thomas

Disliked: Staff & service, property conditions & facilities
The staff harassed us and we had the worst stay
Stayed 1 night in Nov 2024

6/10 Okay

Dania

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

guy and donna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Mildred

Travelled with family, Travelled with pets
Liked: Staff & service
Everything was fine friendly and good customer service just the carpet in the room was really dirty
Stayed 2 nights in Nov 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Sugunakumar Raju, Brooklyn

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff seemed hardworking. Property is very drab. The carpet in the room looked worn. Positives are there is TV, microwave, and mini-fridge in the room. The breakfast food - especially eggs - had a weird taste.
Stayed 2 nights in Nov 2024

10/10 Excellent

Xin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great two-day stay here - friendly staff, convenient location. The property was a bit out of date though.
Stayed 2 nights in Nov 2024

4/10 Poor

Rebecca

Disliked: Cleanliness, property conditions & facilities
Highly disappointed in the conditions of the room. Bar none, the worst Double Tree I have ever stayed in. Needs to be torn down or go through an extensive renovations. Will not, under any circumstances, stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Stayed 2 nights in Nov 2024

8/10 Good

Cortney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ITs always a good quality clean room and staff is great
Stayed 3 nights in Nov 2024

10/10 Excellent

Humberto

Stayed 1 night in Nov 2024