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Hotel Na Bolom

3.0 star property

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Photo gallery for Hotel Na Bolom

Courtyard
Junior Suite, 1 Queen Bed, Garden View | Free WiFi, bed sheets
Standard Quadruple Room, Garden View | Free WiFi, bed sheets
Standard Double Room | Bathroom | Shower, free toiletries, towels
Junior Suite, Garden View | Free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
A.V. VICENTE GUERRERO 33, BARRIO EL CERRILLO, San Cristóbal de las Casas, CHIS, 29220
  • San Cristóbal de las Casas Cathedral
    ‪14 min walk‬
  • Mesoamerican Museum of Jade
    ‪14 min walk‬
  • Santo Domingo Handicraft Market
    ‪18 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪93 min drive‬

Room options

View all photos for Standard Quadruple Room, Garden View

Standard Quadruple Room, Garden View | Free WiFi, bed sheets

Standard Quadruple Room, Garden View

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, Garden View

Standard Single Room, Garden View | Free WiFi, bed sheets

Standard Single Room, Garden View

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View | Free WiFi, bed sheets

Standard Double Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Free WiFi, bed sheets

Junior Suite, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | Free WiFi, bed sheets

Standard Quadruple Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | Free WiFi, bed sheets

Standard Quadruple Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room, Garden View

Standard Triple Room, Garden View | Free WiFi, bed sheets

Standard Triple Room, Garden View

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Free WiFi, bed sheets

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Garden View

Junior Suite, 1 Queen Bed, Garden View | Free WiFi, bed sheets

Junior Suite, 1 Queen Bed, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Garden View

Standard Triple Room, Garden View | Free WiFi, bed sheets

Standard Triple Room, Garden View

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View | Free WiFi, bed sheets

Standard Double Room, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Free WiFi, bed sheets

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Free WiFi, bed sheets

Junior Suite, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Garden View

Triple Room, Garden View | Free WiFi, bed sheets

Triple Room, Garden View

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Quadruple Room, Garden View

Standard Quadruple Room, Garden View | Free WiFi, bed sheets

Standard Quadruple Room, Garden View

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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Front of property

Hotel Mukul Na

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  • Free WiFi
  • Restaurant
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4.5 out of 5, Wonderful, (100)
The price is €62
for 1 room
includes taxes & fees
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About this property

Hotel Na Bolom

Hotel with free parking, near San Cristóbal de las Casas Cathedral
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a library are on-site.
Hotel Na Bolom offers 16 accommodations with fireplaces and complimentary bottles of water. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
During your stay at Hotel Na Bolom, you're just a quick walk from Na Bolom Cultural Museum. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Na Bolom Cultural Museum and 14 minutes on foot from San Cristóbal de las Casas Cathedral
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at Hotel Na Bolom. Free self parking is available.

This 3-star San Cristóbal de las Casas hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:30 AM.
Hotel Na Bolom has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 11:30 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Fireplace
  • Heating
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Hotel Na Bolom

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 4 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Hotel Na Bolom offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Na Bolom Hotel
Hotel Na Bolom San Cristóbal de las Casas
Hotel Na Bolom Hotel San Cristóbal de las Casas

Hotel Na Bolom Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 33 out of 56 reviews
Rating 8 - Good. 17 out of 56 reviews
Rating 6 - Okay. 3 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 1 out of 56 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
I love the historical aspect of the place. Good stuff very helpful. Did not like that such remarkable building had been graffitied on the outside
Stayed 2 nights in Sep 2024

8/10 Good

Rosa Tupina, Manchaca

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quietness, awesome library and museum. They lock the door around 10 pm. I had breakfast there twice. It was ok but missing stuff (fruit) I could not use my laptop with their internet. The wifi for the cell ph was ok. Lights are left on on the hallway and I just had to find them n turn them off because I couldn’t sleep the first night. Taxis are easy to catch in that area. Distance to market are ok if you can walk. I preferred taxis for 50 pesos to take me to markets and main corridor. Staff were nice. Vendors were ok too. Women artisans set up their goods on the patio. I will stay here again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Special Treat
It is a special treat to stay at Na Bolom. It is really a cultural centre / museum with a few rooms that are available.
Stayed 6 nights in Feb 2024

10/10 Excellent

CAROL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, well preserved colonial building full of history and culture. Beautiful gardens and fantastic staff. We have loved every minute.
Stayed 2 nights in Aug 2022

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Uno de los hoteles con más encanto de los que me he alojado. Aparte de bonito, tiene mucha historia y apoya a la comunidad.
Stayed 1 night in Apr 2022

10/10 Excellent

Rebecca L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite place by far to stay in San Cristobal
Love staying here. It feels like you are going back in time a bit, but with all the comfort needed. There is so much history and adventure expressed in this, what was once the home of an adventurous couple. Staff are super friendly and accommodating.
Stayed 5 nights in Mar 2022

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
I loved the fireplace in the room that came stocked with firewood and kindling. It lit with one match.
Stayed 2 nights in Jan 2022

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special place to stay. Like stepping back in time. The museum, garden and grounds were wonderful.
Stayed 1 night in Dec 2021

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel / Cabin
Wonderful experience. Staff was lovely and so accommodating. The log cabin was so cute. It does get a little chilly at night but the fire place and extra blankets were very sufficient. Really enjoyed my stay and HIGHLY recommend. Love the museum and garden aspect of it as well. 😊
Stayed 3 nights in Nov 2021

8/10 Good

José L.

Liked: Cleanliness, staff & service
Very nice looking hotel
Stayed 14 nights in Nov 2021

4/10 Poor

Massimo

Travelled with partner
Disliked: Amenities, property conditions & facilities
Internet connection was not properly working.
Stayed 6 nights in Aug 2021

10/10 Excellent

ARTURO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place and great location
Stayed 1 night in Jun 2021

10/10 Excellent

Rebecca L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uniquely different experience - one to remember.
Great hospitality. Long rich history. Beautiful old Mexico property. Rustic and very comfortable.
Stayed 4 nights in Jun 2021

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute delight for certain type of visitor
Stayed 2 nights in May 2021

6/10 Okay

Alonso

Travelled with family
Disliked: Property conditions & facilities, room comfort
The place is old and rustic..
The bed is comfy but the blankets are heavy and you can barely move ☹️ it has a really old feel.. the pictures make it look alot better.. just not my kind of place 😕 its also kind of far from town center, the location is bad 😢
Stayed 4 nights in Sep 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Na Bolom - San Cristibal de las Casas, MEX
Hotel Na Bolom - San Cristobal de las Casas, Chiapas, Mexico. If you like a rustic room with extra blankets and a clay fireplace with wood and matches provided away from the noise next to a lovely courtyard where breakfast included is served, this is the place. It's a 10 minute walk on colonial streets to the main street and 10 minute walk on that to the central plaza. Buy leather goods at great prices!
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much character!
Such a magical place! Some of the comforts may not be what you'd expect from a "normal" hotel--some rooms are musty and the showers are a little unpredictable--but the unique charms of the building win out. Fascinating building and decor, kind staff, good breakfast.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an absolute paradise!! Just lovely!!!! Fascinating history and beautiful decor!!
Stayed 1 night in Aug 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place doing such interesting things. The rooms are delightful. The restaurant also. And the garden is gorgeous! And don’t leave without looking at the museum and all the amazing photos and artefacts.
Stayed 4 nights in Jul 2019

10/10 Excellent

Willi, Erlangen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to rest
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En este lugar se realizan encuentros académicos. Poder tener un cuarto de hospedaje en el mismo lugar del evento a que asistí es excelente.
Stayed 2 nights in May 2024

10/10 Excellent

ADRIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar aunque su fachada no sea su mejor presentación, es excelente, tiene historia, arte, tradición, encantados de descubrir ese lugar
Stayed 2 nights in Mar 2024