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Best Western San Dimas Hotel & Suites

2.5 star property

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Photo gallery for Best Western San Dimas Hotel & Suites

Lobby sitting area
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout curtains, iron/ironing board
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
501 W Bonita Ave, San Dimas, CA, 91773
  • Raging Waters
    ‪4 min drive‬
  • Auto Club Raceway at Pomona
    ‪5 min drive‬
  • Fairplex
    ‪8 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites San Dimas by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (740)
The price is €287
for 1 room
includes taxes & fees
16 May - 17 May
Holiday Inn Express Hotel & Suites San Dimas by IHG

About this property

Best Western San Dimas Hotel & Suites

Hotel in San Dimas with free breakfast and 24-hour front desk
An outdoor pool, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Best Western San Dimas Hotel & Suites offers 59 air-conditioned accommodations, which are accessible via exterior corridors, and features MP3 docking stations and a safe. 42-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Dimas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the free breakfast at Best Western San Dimas Hotel & Suites. During your stay, you're just a quick walk from Swan Day Spa. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Relax with a drink at the lobby lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 5 minutes on foot from Swan Day Spa and a 1-minute drive from Pacific Railroad Museum
Best Western San Dimas Hotel & Suites offers its guests an outdoor pool and Access to hot tub. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at Best Western San Dimas Hotel & Suites. Self parking is free.

This San Dimas hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Evening Reception – On-site lobby lounge. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Evening Reception

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western San Dimas
Best Western San Dimas Hotel
San Dimas Best Western
Comfort Suites Near Fairplex Hotel San Dimas
San Dimas Comfort Suites
Comfort Suites San Dimas
Best Dimas & Suites Dimas
Best Western San Dimas Hotel & Suites Hotel
Best Western San Dimas Hotel & Suites San Dimas
Best Western San Dimas Hotel & Suites Hotel San Dimas

Best Western San Dimas Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 647 out of 1002 reviews
Rating 8 - Good. 217 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my he clean

Stayed 3 nights in Jan 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

clifton

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendliness of staff, larger rooms. Would stay here again
Stayed 2 nights in Jan 2025

10/10 Excellent

Neel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a truly wonderful stay! Felt welcomed by the friendly and attentive staff. The room was not only spacious but also impeccably clean. It is busy at the moment due to the property trying their best trying to help out the Fire Evacuees. The breakfast was very good, having a cook on site. Property is a little bit outdated but the staff is wonderful so it makes up for it. Michelle was great help, felt accommodated and she made sure our stay was good. Overall, the experience was flawless, and I can't wait to return. Highly recommend! We will be back

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness

Has gone downhill.

Have been staying here once or twice each year for about 15+ years. Not the same attention to detail it used to have. Stayed for 6 days this time and even though they advertise "no pets" there were dogs barking every evening in an adjacent room. The business office didn't have a computer this time. What kind of "business office" doesn't have a computer for their guests? The area around the pools appeared completely neglected, and there were usually no pool towels available. It was very dirty, with the same used bandages laying around the hot tub the entire 6 days we were there. By the fourth day the water in the hot tub was so murky we didn't use it. The bright spots were the breakfast offering and the reception clerk named Erik. He was the only one who made an effort to deal with our concerns. It was a waste of time talking to the lady with glasses in the morning.
Stayed 6 nights in Jan 2025

10/10 Excellent

Neelam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Our stay was nice. Workers were nice and helpful. Location was close to gas station and lots of food places. There was a spa and pool. Lots of parking. They have breakfast. We didn’t get a chance to get some. They charge $20 for extra guests not listed.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Increasingly poor

Power wasn’t working when we arrived and they were unable to help due to being full. Next morning the power went on, but half the outlets did not work. The heat/air did not work either. The room next door had two aggressive dogs that barked all night and lunged at people when they saw them. Overall the room was less than adequate. Not dirty, not clean. Just mid. The room itself is outdated and worn and needs a lot of help. The front desk did their best with what they had to work with. This is our second stay here and it will be our last.
Stayed 3 nights in Jan 2025

8/10 Good

tina

Travelled with family
Liked: Staff & service
Rooms are ok. Carpet needs replacing ! The rooms need to be refurbished
Stayed 1 night in Jan 2025

10/10 Excellent

KYUNG, Langley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast. Gym didn’t have a working treadmill at the time but they said they were fixing it. Amazing staff
Stayed 1 night in Jan 2025

10/10 Excellent

Home

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Donald, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was not happy about the connections for our phone. There were 5 connections for our phone and none of them worked. We had to use an outlet by the microwave. I would have liked to use the connection by the bed so I can use my phone while watching TV
Stayed 2 nights in Jan 2025

10/10 Excellent

nadia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rosanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it wasn't the season to use the pool, the courtyard and gardens are lovely. The made-to-order hot breakfast is always a highlight of our stay in San Dimas.
Stayed 1 night in Dec 2024

2/10 Terrible

Raquel

Stayed 1 night in Jan 2025

6/10 Okay

Jesse

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Bed was small and stiff
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Prompt Service
Stayed 1 night in Jan 2025

10/10 Excellent

Carmen, henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the courtyard landscaping. It makes it pleasant to sit outside
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Travelled with family
I loved the familiarity of a comfortable home away from home considering it was a hotel room. Family together or without have enjoyed their included made-to-order simple Breakfasts, privacy when wanted and courteous staff. Sometimes the stairs to the second floor becomes easy exercise but with baggage I hope soon patrons will have access to a simple elevator.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Amy

Stayed 1 night in Dec 2024

8/10 Good

Susan Smith

Liked: Cleanliness, staff & service, amenities
I loved the free breakfast and ability to order my custom omelet. Very nice staff. The furniture looked a bit worn in the room but the room was clean and bedding clean.
Stayed 5 nights in Dec 2024