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Castle Inn

2.0 star property

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Photo gallery for Castle Inn

Interior entrance
Flat-screen TV
Superior Room | Living area | Flat-screen TV
Hair dryer, towels
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1565 Broadway, San Francisco, CA, 94109
  • Union Street
    ‪6 min walk‬
  • Lombard Street
    ‪12 min walk‬
  • Ghirardelli Square
    ‪15 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area | Flat-screen TV

Superior Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Living area | Flat-screen TV

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Castle Inn

Hotel with free parking, near Lombard Street
This smoke-free hotel features concierge services, express check-out and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Castle Inn offers 25 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the sightseeing around Castle Inn. During your stay, you're just a quick walk from Van Ness Avenue. Free WiFi in public areas, free self-parking and concierge services are available.
  • Free WiFi
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 12 minutes by foot from Lombard Street and a 4-minute drive from Alcatraz Island
As a guest of Castle Inn, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Castle Inn also features concierge services, complimentary newspapers in the lobby, and express check-out. Self parking is free.

This San Francisco hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Inn
Castle Inn San Francisco
Castle San Francisco
Castle Hotel San Francisco
Castle Motel San Francisco
Castle Inn Hotel
Castle Inn San Francisco
Castle Inn Hotel San Francisco

Castle Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 645 out of 1005 reviews
Rating 8 - Good. 292 out of 1005 reviews
Rating 6 - Okay. 52 out of 1005 reviews
Rating 4 - Poor. 12 out of 1005 reviews
Rating 2 - Terrible. 4 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Glenda

Travelled with group
Liked: Staff & service
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Stayed 1 night in Nov 2024

10/10 Excellent

Hayato

Stayed 1 night in Oct 2024

10/10 Excellent

tung wei david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent as it is within walking distance to Pier 39 and union square and also buses to the Golden Gate Bridge. We arrived early and our room was ready to check in. The front desk (Damien) went all the way to help us to solve the luggages issue that we face. He shared useful information. Very happy with the place, location and service provided.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, room comfort
Nice stay
Very clean room. A little outdated decor but nice and quiet. Parking was good and they allowed us to park after checkout while we were at the Alcatraz tour. Friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Barney

Liked: Cleanliness, staff & service, room comfort
Location was perfect....beds were very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great stay! The staff were so nice and accommodating. Received a map showing the attractions and where to avoid. Free parking! Room was clean. Great location!
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem At City By The Bay
The guest representative was very helpful, give me a map showing me places nearby to eat, streetcar route information how far it was to the pier, Chinatown, and places to stay away from. The location was perfect to places I wanted to visit. My room was clean and spacious and very quiet. I would recommend this place without a doubt.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good value for the money; could use updates
Good overall value for the price. Very convenient to the heart of SF - walkable to public transit, cable cars, etc. Some elements of the room were updated (bathroom, beds) while some were quite weathered/worn (the carpet really needs replacing - was old and threadbare). The surrounding area is fine for being in the middle of a big city - keep your wits about you like you should in any major city. Don't leave anything valuable in your car, as break-ins are common in this area. We didn't have any problems with safety but it wasn't exactly the coziest place on our extended road trip.
Stayed 2 nights in Oct 2024

8/10 Good

Marge

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is older. But was cleqn and fine for one night. Nice size room with large windows overlooking the street. Convenient parking. Walkable area.
Stayed 1 night in Sep 2024

8/10 Good

Jeniffer

Liked: Property conditions & facilities
Clean
Clean room and comfy bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Farzam

Liked: Amenities
It was very good
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay!
We selected the hotel based on price, location, reviews and it included free parking. We rented three rooms and enjoyed our stay! The hotel was clean and staff were friendly. There was a Walgreens and restaurants nearby. It was within walking distance of the piers and Chinatown. We will definitely stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Mathieu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Cynthia

Great value for an overnight stay
Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely need a small car if you'll be utilizing their parking area here! Great location, convenient to most attractions in San Fran. We could've used public transportation more, but we ended up renting scooters to cruise around town which was a blast. Front desk staff was very helpful and highlighted areas on a map for us on interesting places to go, and also places to avoid! Very much appreciated. The room was clean, the outer elevator door is a pain in that you have to hold it open when hauling luggage but still glad there was an elevator available. Overall very glad we chose to stay here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed were super soft, so many dining options around
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a good and convenient location.
We very much enjoyed our stay. Although an older property, the room was very clean and comfortable. We appreciated Damon (front desk clerk) looking after our luggage until we could gain access to the room. We had arrived in San Francisco on a cruise, so were in a taxi by 8am from the cruise ship terminal. Damon allowed us to leave our luggage, and when the room was ready, he called us to let us know. He had even taken the luggage up to our room for us. Excellent service! Damon kindly gave us a map of the city and marked out areas we should avoid. We did notice some dark spots on the exterior of the air conditioning units and supposed it was likely mold spots. But we enjoyed our stay and found it very convenient for the bus and only a couple of walkable blocks from the Cable Car. The price was within our budget and overall we enjoyed our stay there very much.
Stayed 3 nights in Sep 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean
Very courteous and professional staff. I felt welcome when checking in. I usually spend the night when attending concerts in SF and will be reserving my rooms here in the future.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us
Very spacious! We were in the suite and felt like we were in an apartment, minus a stove. A little noisy as to be expected, but the fan on ac blocked all of that. Close to bus stops and places to eat.
Stayed 5 nights in Sep 2024

8/10 Good

Darci

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I chose this property because on your website it said within walking distance to the current theater. It was over a mile to the theater so we had to Uber, which was a disappointment. It was near Polk Street, which is a little sketchy in San Francisco. I wouldn’t choose to stay here again for that reason.
Stayed 1 night in Sep 2024

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, helpful front desk. Safe area. Clean rooms
Stayed 3 nights in Sep 2024