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Crowne Plaza Hotel Foster City - San Mateo by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Foster City - San Mateo by IHG

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Exterior
Boating
Exterior
Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
1221 Chess Dr, Foster City, CA, 94404
  • San Francisco Bay
    ‪3 min drive‬
  • San Mateo County Event Center
    ‪4 min drive‬
  • Hillsdale Shopping Center
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 Queen Bed, Accessible (Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Hotel Foster City - San Mateo by IHG

Hotel with free parking, near San Francisco Bay
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Crowne Plaza Hotel Foster City - San Mateo by IHG offers 350 accommodations with a safe and free newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 37-inch LCD televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Crowne Plaza Hotel Foster City - San Mateo by IHG, you'll be within walking distance of San Francisco Bay. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 3-minute drive from San Francisco Bay and a few minutes from Mariners Point Golf Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Crowne Plaza Hotel Foster City - San Mateo by IHG offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Hotel Foster City - San Mateo by IHG. Free self parking is available.

This 3.5-star Foster City hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 1:00 PM.
Crowne Plaza Hotel Foster City - San Mateo by IHG has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Portable bathtub seat
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 11 February 2025 to 30 September 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Lift
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Foster City San Mateo
Crowne Plaza Hotel Mateo
Crowne Plaza Mateo
Foster City San Mateo
Crowne Plaza Hotel San Mateo
Crowne Plaza San Mateo
Crowne Plaza Hotel Foster City San Mateo
Crowne Plaza Hotel Foster City San Mateo an IHG Hotel
Crowne Plaza Hotel Foster City - San Mateo by IHG Hotel
Crowne Plaza Hotel Foster City - San Mateo by IHG Foster City

Crowne Plaza Hotel Foster City - San Mateo by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 523 out of 1002 reviews
Rating 8 - Good. 268 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Dawn

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Paulo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Ronald

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jian Ying

Liked: Property conditions & facilities
nice stay
Stayed 6 nights in Dec 2024

6/10 Okay

ANITA, Hawthorne

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms do not have usb outlets to support charging your devices. Small things like this really do matter in this day and age. Also, one of the two elevators was out of service the entire time we were there. This caused for long wait times to get back to our room or down to the lobby.
Stayed 2 nights in Dec 2024

8/10 Good

Patrick

Stayed 1 night in Dec 2024

2/10 Terrible

Bryon

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Gross. Cockroaches, broken AC and elevators. This property needs some love badly
Stayed 1 night in Dec 2024

2/10 Terrible

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet and nice place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Arminda

Liked: Cleanliness, staff & service, property conditions & facilities
No review.
Stayed 4 nights in Dec 2024

8/10 Good

Sen

Travelled with group
Liked: Cleanliness, staff & service
Property is very dated with a very limited dining option.
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
It’s was great!
Stayed 1 night in Dec 2024

8/10 Good

Rebecca

Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Loving having the club in the place
Stayed 1 night in Dec 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberly

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Holiday party destination for ur company party
Holiday party in one of the rooms and spend two nights. It was amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

pat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with plenty of parking.
Stayed 1 night in Dec 2024

8/10 Good

Kathleen

Stayed 3 nights in Dec 2024

8/10 Good

betty

Liked: Cleanliness, staff & service
The water never got hot to shower
Stayed 1 night in Nov 2024

2/10 Terrible

Richard

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room wasn’t ready for check in time at 3, after I called to ask if we could check in early and was told yes. Then the pool was out of service and that was why we booked here. And it had a funky smell in the lobby. Maybe from a pond located there. Didn’t stay. Booked elsewhere.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven C

Stayed 2 nights in Nov 2024

2/10 Terrible

Julie May, Brentwood

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Angela, Clovis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024