See all properties

Fairmont San Francisco

5.0 star property

Choose dates to view prices

Photo gallery for Fairmont San Francisco

Terrace/patio
Lobby
Signature Suite, 1 King Bed with Sofa bed (Golden Gate) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Exterior
Suite, 1 Queen Bed with Sofa bed, Balcony (One Bedroom) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Free WiFi
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
950 Mason Street Atop Nob Hill, San Francisco, CA, 94108
  • Lombard Street
    ‪2 min drive‬
  • Moscone Convention Center
    ‪3 min drive‬
  • Pier 39
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪35 min drive‬

Room options

View all photos for Signature Room, 2 Queen Beds, Hearing Accessible, Bay View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Room, 2 Queen Beds, Hearing Accessible, Bay View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (One Bedroom)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed (One Bedroom)

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont, Room, 1 King Bed

Fairmont, Room, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Room, 1 King Bed

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds

Fairmont, Room, 2 Queen Beds | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Room, 2 Queen Beds

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Double Bed (Moderate)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Double Bed (Moderate)

  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Signature Room, 1 King Bed (Skyline)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Room, 1 King Bed (Skyline)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Room, 1 Queen Bed

Fairmont, Room, 1 Queen Bed | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed, Roll-in Shower, Bay View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Room, 1 King Bed, Roll-in Shower, Bay View

  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Mobility Accessible, Bay View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Suite, 1 King Bed with Sofa bed, Mobility Accessible, Bay View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Queen Beds, Mobility Accessible, Bay View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Room, 2 Queen Beds, Mobility Accessible, Bay View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Mobility Accessible, Bathtub (Skyline)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Room, 1 King Bed, Mobility Accessible, Bathtub (Skyline)

  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 3 Bedrooms, Terrace, City View

Penthouse, 3 Bedrooms, Terrace, City View | Living area | 42-inch Smart TV with digital channels, TV, iPod dock

Penthouse, 3 Bedrooms, Terrace, City View

  • 557 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Fairmont Legacy Suite, 1 King Bed

View from room

Fairmont Legacy Suite, 1 King Bed

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed with Sofa bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Room, 1 King Bed with Sofa bed

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Tony Bennett Legacy)

Suite, 1 King Bed (Tony Bennett Legacy) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Tony Bennett Legacy)

  • 105 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed, Hearing Accessible

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Room, 1 King Bed, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Cambridge Legacy)

Suite, 1 King Bed with Sofa bed (Cambridge Legacy) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed (Cambridge Legacy)

  • 102 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Napoleon Suite, 2 Bedrooms, City View

Napoleon Suite, 2 Bedrooms, City View | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Napoleon Suite, 2 Bedrooms, City View

  • 139 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Fairmont, Room, 1 King Bed, Mobility Accessible, Bathtub

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Room, 1 King Bed, Mobility Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds (Family)

Junior Suite, Multiple Beds (Family) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, Multiple Beds (Family)

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner (One Bedroom)

Suite, 1 King Bed with Sofa bed, Corner (One Bedroom) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed, Corner (One Bedroom)

  • 81 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed (Family)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 Queen Bed with Sofa bed (Family)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Fairmont, Room, Multiple Beds

Fairmont, Room, Multiple Beds | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Room, Multiple Beds

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Fairmont, Room, 1 Queen Bed, Roll-in Shower

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Room, 1 Queen Bed, Roll-in Shower

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Balcony (Buckingham Legacy)

Balcony

Suite, 1 King Bed, Balcony (Buckingham Legacy)

  • 74 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Balcony (One Bedroom)

View from room

Suite, 1 Queen Bed with Sofa bed, Balcony (One Bedroom)

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Queen Beds, Hearing Accessible

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Room, 2 Queen Beds, Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed with Sofa bed (Golden Gate)

Signature Suite, 1 King Bed with Sofa bed (Golden Gate) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Suite, 1 King Bed with Sofa bed (Golden Gate)

  • 59 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Bay View

Signature Suite, 1 King Bed with Sofa bed, Bay View | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Suite, 1 King Bed with Sofa bed, Bay View

  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed, Corner (Skyline View)

Signature Room, 1 King Bed, Corner (Skyline View) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Room, 1 King Bed, Corner (Skyline View)

  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds, Roll-in Shower

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Room, 2 Queen Beds, Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 2 Queen Beds, Hearing Accessible

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Room, 2 Queen Beds, Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Bay View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Room, 1 King Bed, Bay View

  • 34 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds, Bay View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Room, 2 Queen Beds, Bay View

  • 34 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 2 Queen Beds (Skyline)

Signature Suite, 2 Queen Beds (Skyline) | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Suite, 2 Queen Beds (Skyline)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 2 Queen Beds, Mobility Accessible, Bathtub

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Fairmont, Room, 2 Queen Beds, Mobility Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds, Roll-in Shower (Skyline)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Signature Room, 2 Queen Beds, Roll-in Shower (Skyline)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Courtyard

InterContinental Mark Hopkins by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1007)
The price is €204
for 1 room
includes taxes & fees
10 May - 11 May
InterContinental Mark Hopkins by IHG

About this property

Fairmont San Francisco

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and 2 bars/lounges are available at this smoke-free hotel. Additionally, a health club, a sauna and a 24-hour business centre are on-site. Housekeeping is available on request.
Fairmont San Francisco offers 606 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch Smart televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, fridges and in-room massages can be requested. Housekeeping is provided on a daily basis.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Fairmont San Francisco's great location gets high marks from our customers. During your stay, you're just a quick walk from Union Square. You'll find features such as 2 restaurants, 2 bars and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Indulge with facials, body treatments or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Lombard Street and a few minutes from Moscone Convention Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Fairmont San Francisco offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges.

Business amenities include a 24-hour business centre and 22 meeting rooms. Event space at this hotel measures 55000 square feet (5110 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Fairmont San Francisco. For a fee, parking is available.

This 5-star San Francisco hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 1:00 PM.
Cirque Bar – On-site café.
Tonga Room – This restaurant specialises in Asian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open selected days.
Laurel Court – This fine-dining restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 108 per night)
  • Secured, covered valet parking on site (USD 108 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 19 to 48 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Cirque Bar
  • Laurel Court
  • Tonga Room

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 55,000 square feet of conference space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in bathtub (89 centimetre high)
  • Grab bar in shower (89 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Minibar
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.19 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19 to 48 per person
  • Fee for in-room wireless Internet: USD 0.00 per night (rates may vary)
  • Covered self-parking fee: USD 108.00 per night (in/out privileges)
  • Valet parking fee: USD 108.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont San Francisco Hotel
Fairmont Hotel San Francisco
Fairmont San Francisco
San Francisco Fairmont
The Fairmont San Francisco Hotel San Francisco
The Fairmont San Francisco Hotel
The Fairmont San Francisco
Fairmont San Francisco Hotel
Fairmont San Francisco San Francisco
Fairmont San Francisco Hotel San Francisco

Fairmont San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 886 out of 1253 reviews
Rating 8 - Good. 164 out of 1253 reviews
Rating 6 - Okay. 89 out of 1253 reviews
Rating 4 - Poor. 73 out of 1253 reviews
Rating 2 - Terrible. 41 out of 1253 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Martin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

carlos

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome experience staying at this location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful, historic
Stayed 1 night in Jan 2025

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness, staff & service
The Fairmont is a San Francisco Icon and I had hoped to experience some of the world class accommodations & service one would expect from such a famous property. Sadly that was not my experience. The décor has become shabby and dated. The bed was rock hard and my room was not properly restocked. The staff was pleasant and attentive, if not limited in supply. There was no one to answer my call at 5am when I woke up realizing they had not replenished my coffee pods. The Laurel Court restaurant, however, was excellent. I normally stay at the Westin or the Adagio and will return after my experience here.
Stayed 1 night in Jan 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service
Stayed 3 nights in Jan 2025

4/10 Poor

Jack

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Paid $170 for flowers to be IN my room prior to arrival for my girlfriend and we got there and was nothing. They didn’t want to give me a refund at all rather then just offer me $100 in food n beverage and then STILL charged me for the food and beverage n had to deal with that. Bad communication on the hotel and florist end on not checking with me prior to arriving because they got confused on what room I was in. Was disappointed to say the least.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The people that work there are committed to ensuring you’re having a great experience. From check in to check out, they exceeded my expectations
Stayed 3 nights in Jan 2025

10/10 Excellent

Imtisal

Stayed 1 night in Jan 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like San Francisco

I love staying at the Fairmount. In addition to its being a first-rate experience, the hotel says "San Francisco" to me as the structure was still under construction when the 1906 earthquake shook the city and burned it down. The hotel, however, survived.
Stayed 11 nights in Dec 2024

10/10 Excellent

Saswat

Stayed 1 night in Dec 2024

10/10 Excellent

Saswat

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here when visiting San Francisco
Stayed 1 night in Dec 2024

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont is a classic. It's nicely kept up, and was very clean. The room was very expensive for what it was, and the valet parking was $90 even for hotel guests. This was my reason for 4 stars. Hotel guests should get a break on parking
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Iosef

Liked: Cleanliness, staff & service
Need elongated toilets
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Wonderful two day stay in the telegraph suite. The 19th floor view over the bay was incredible.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice views
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mehreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was upset there were no bathrobes. We also needed to borrow a phone charger and there was not one available.
Stayed 1 night in Jan 2025

8/10 Good

Hannah

Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Jam packed during Xmas BJT worth every second And pets welcome
Stayed 2 nights in Dec 2024

10/10 Excellent

Hovhannes

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 2 nights in Nov 2024

6/10 Okay

Briana

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful hotel but our room was pretty small, no working fan in the bathroom, and was loud with being able to hear people in the hallway and our neighbors whole business meeting in the room next to us early the next morning.
Stayed 1 night in Jan 2025