Hampton Inn & Suites San Mateo-San Francisco Airport

3.0 star property

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Photo gallery for Hampton Inn & Suites San Mateo-San Francisco Airport

Lobby
Reception
Exterior
Lobby
Hypo-allergenic bedding, individually decorated, individually furnished

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
2940 S. Norfolk Street, San Mateo, CA, 94403
  • San Mateo County Event Center
    ‪3 min drive‬
  • Hillsdale Shopping Center
    ‪3 min drive‬
  • San Francisco Bay
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hearing, RI Shower, High Floor)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites San Mateo-San Francisco Airport

Hotel in San Mateo with free breakfast and 24-hour front desk
Along with dry cleaning, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided.
Hampton Inn & Suites San Mateo-San Francisco Airport offers 181 air-conditioned accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. 50-inch LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The free breakfast at Hampton Inn & Suites San Mateo-San Francisco Airport gets good marks from our customers. During your stay, you're just a quick walk from Los Prados Park. Free WiFi in public areas, free self-parking and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Services include dry cleaning/laundry and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Los Prados Park and Lakeshore Park Beach
  • Cats and dogs welcome for a fee
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Hampton Inn & Suites San Mateo-San Francisco Airport also features dry cleaning/laundry services and a lift. Self parking is free.

This 3-star San Mateo hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift (107 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Wet bar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

Property is also known as

Hampton Inn & Suites San Mateo-San Francisco Airport Hotel
Hampton Inn & Suites San Mateo-San Francisco Airport San Mateo

Hampton Inn & Suites San Mateo-San Francisco Airport Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 465 out of 588 reviews
Rating 8 - Good. 93 out of 588 reviews
Rating 6 - Okay. 14 out of 588 reviews
Rating 4 - Poor. 9 out of 588 reviews
Rating 2 - Terrible. 7 out of 588 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary, Elk Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Jan 2025

2/10 Terrible

Nicholas, Manteca

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room is freezing because the air and heat are not working and wont be fixed until 2 days from now. They said there are no more rooms available and they are out of space heaters. All they are willing to offer is some extra blankets. This is absolutely ridiculous.
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Stayed 1 night in Jan 2025

10/10 Excellent

Alison

Stayed 2 nights in Jan 2025

6/10 Okay

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Decent stay with broken heater

We were in town for a volleyball tournament and it was freezing in our room. The heater in our room was out and we checked another room on the same floor and it was also out as well. They had to move us to another floor at 1030 pm.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean! Everything is new and fresh. The shower was great and beds were comfy. Friendly employees.
Stayed 1 night in Jan 2025

10/10 Excellent

Hengye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely stay again

The hotel was clean and inviting. The lobby was decorated very nicely for the Christmas season. The breakfast was convenient when traveling with my children.
Stayed 1 night in Dec 2024

10/10 Excellent

Ernesto

Stayed 1 night in Dec 2024

10/10 Excellent

Ricky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Baselia

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had a lot of great amenities and in a great location! The front desk staff were friendly and welcoming!
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was super friendly. Rooms were clean and great, other than the pillows (very flat). Lots of dining options nearby that were walkable.
Stayed 1 night in Jan 2025

8/10 Good

prasad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient. There was free coffee in the reception. The room was big and clean. Bathroom/shower area was very generous. I cannot find fault with the hotel, its location or the facilities.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine, Elk Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Just wish there was ketchup at breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 4 nights in Dec 2024

10/10 Excellent

juancarlos

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Property was very clean, rooms as well overall was well maintained
Stayed 3 nights in Jan 2025

10/10 Excellent

Yinghua

Stayed 1 night in Dec 2024

10/10 Excellent

Ilanna

Stayed 1 night in Dec 2024

10/10 Excellent

Aisea

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, Clean, Friendly

Very nice experience for 1 night. Nice quite even though by freeway, clean w friendly staff. Free warm breakfast with large dining area Will definitely stay again.
Stayed 1 night in Jan 2025

2/10 Terrible

Philip

Liked: Staff & service
Wrong date booked, showed up Saturday for volleyball and room was for Sunday? Called Expedia who called front desk and I’m waiting on Hampton supervisor to approve refund. Honest mistake, lady at front desk had great customer service trying to help us, much appreciated. Would try again if got chance. Did not stay Sunday as we had to get back home. Hoping a refund will be considered. Thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was really sweet! Room was ready early which was amazing! We will be booking more stays here! Love the Tesla chargers, too!
Stayed 1 night in Jan 2025

10/10 Excellent

Nilda, Elk grove

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and free breakfast
Stayed 1 night in Jan 2025