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Hotel Bijou

4.0 star property
VIP Access

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Photo gallery for Hotel Bijou

Interior
Interior entrance
Lobby sitting area
Property entrance
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
111 Mason Street, San Francisco, CA, 94102
  • Union Square
    ‪5 min walk‬
  • Moscone Convention Center
    ‪14 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Bijou

Timezone: America/Los_Angeles

Discover incomparable charm in any of our 65 guestrooms and suites. We offer delightful amenities such as free high-speed Internet access, full tub and shower, and more. 


Located in the Hotel Bijou, Gibson combines elegant and exceptional cocktails with a thoughtful menu subtly influenced by smoke and live fire. The casual yet refined bar and restaurant are designed to encourage sharing, community and conviviality. 


We are located in the heart of downtown, just blocks from Union Square, the Financial District, and some of the most popular attractions in the city. Visit Alcatraz, Golden Gate Park, Sausalito, and more, all just minutes from us.


A stay at Hotel Bijou provides a unique experience, placing you on the set of some of your favorite movies at our Union Square San Francisco hotel. Besides elegant, stylish décor, exceptional service, and a prime location in the heart of downtown San Francisco, Bijou also offers San Francisco luxury hotel amenities that seasoned travelers have come to expect. Spend the day exploring our city then retire to your guestroom outfitted with plush comforters, complimentary high-speed Internet access, and more. We can’t wait to welcome you to our hotel near Powell Street in San Francisco.
Amenities at Hotel Bijou:

$15 dine in credit at Gibson Restaurant
Cable television
High-speed wireless Internet access
Two-line phone with voicemail & data port
Full tub & shower
Writing desk
Iron & ironing board
Electric lock
100% non-smoking room
ADA-compliant guestrooms available
Pets welcome, subject to $25 daily cleaning fee
On request turn down service
Flat Screen TV
In-Room spa services - 4 hour advance notice is needed
Gilchrist and Soames Bath Amenities
In-Room Fitness Kit available upon request
Personalized concierge service
This property does not provide air conditioning, fans are provided in all rooms. 



Valet parking is available: $45 plus tax for standard sized cars & $55 plus tax for oversized cars and SUVs. 


$25.00 pet cleaning fee paid directly to the hotel if applicable. 

$25 Urban Fee plus Tax per night will be collected at the property.


 


Gibson Restaurant -  Live fire cooking, with charcoal-grilled sourdough bread. The bread is offered with an assortment of spreads and, like much of the rest of the menu, is intended for sharing.


  Located in the heart of downtown

Our customers tell us that they can't get enough of the helpful staff at Hotel Bijou. During your stay, you're just a quick walk from Union Square. Enjoy features like free breakfast and free WiFi in public areas, plus a business centre.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Amenities include a front desk safe, locker space and a business centre
  • Within a 15-minute walk of Moscone Convention Center and Union Square
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Hotel Bijou also features multilingual staff, coffee/tea in common area, and concierge services. A complete renovation of Hotel Bijou was completed in January 2019.

This 4-star San Francisco hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; USD 55 per night; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a one-time cleaning fee of USD 25
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55.00 per night (250 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 25.00 per accommodation, per night plus a one-off USD 25 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or on-site payments
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bijou Hotel
Bijou San Francisco
Hotel Bijou
Hotel Bijou San Francisco
Bijou Hotel San Francisco

Hotel Bijou Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 255 out of 714 reviews
Rating 8 - Good. 180 out of 714 reviews
Rating 6 - Okay. 124 out of 714 reviews
Rating 4 - Poor. 79 out of 714 reviews
Rating 2 - Terrible. 76 out of 714 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff services is excellent.
Stayed 2 nights in Jan 2025

4/10 Poor

Mario

Travelled with family
Disliked: Staff & service
Very dirty, noisy and unsafe area
Stayed 1 night in Jan 2025

6/10 Okay

Jason

Travelled with pets
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Abu

Business traveller
Disliked: Property conditions & facilities, room comfort
Terrible
The area is unsafe and rooms are terrible, no ventilation and super noisy. Avoid at any cost.
Stayed 6 nights in Dec 2024

10/10 Excellent

Edward

Business traveller
A great gamble
This was a long shot. Booking it on the plane while taxiing to the terminal. Kinda sketchy area but the place itself is lovely, the staff is knowledgeable and super friendly. Room was small but very comfortable and very clean.
Stayed 2 nights in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Very friendly helpful staff
Hotel is in a great location but has loads of homeless people outside, rooms are a good size with TV, bathroom and coffee making facilities, rooms get very hot and there's no air con, there is a large fan in the room but very noisy so you have to open the window but you then get noise from traffic and homeless people playing music, the hotel supplies ear plugs and you will use them, only way to cool room down, rooms was visited by maid twice in my five night stay not sure what she did except replace towels, bar area is not like pictures on website anymore more like a shelf for coffee and water, which is always available, breakfast is coffee, yogurt and muffin, we went out for breakfast every morning, staff very helpful and friendly, would I stay again. No is the answer but it didn't spoil our trip, make sure you book room with AC because you'll need it ( Dec 2024 visit)
Stayed 5 nights in Dec 2024

8/10 Good

ramesh

Liked: Cleanliness, staff & service
staff was friendly and comfortable. Room were non-airconditioned
Stayed 2 nights in Dec 2024

10/10 Excellent

Ligia M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito agradável
Stayed 6 nights in Dec 2024

8/10 Good

Lyndall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay apart from the sad sight of homelessness around the property. I hope the city of San Francisco can do something about it. Other than that we had great stay. Just make sure you use the fans and the earplugs provided for a good night's sleep.
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Not hotel's fault, but homeless camping outside, the city must do something
Stayed 1 night in Dec 2024

10/10 Excellent

Somphachanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise outside, limited breakfast - great bargain and excellent service from front desk and housekeeping staff
Stayed 4 nights in Dec 2024

8/10 Good

chan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Worth checking out
Good rate, small but clean room. Front desk service was very good, decor was nice, complimentary breakfast was sufficient, proximity to Union Square was nice. Pretty noisy. The street noise by the people experiencing homelessness was overwhelming at night. The 6th floor room became very warm but if you open the window, the noise was too much. Ear plugs helped while sleeping.
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a reasonable price, great location.
The hotel was fine for our stay. Nice location to the Warfield theater for our evening plans....a short 2 block walk. Lots of great dining options in the area. The desk agent at checkin was very nice and welcoming. The wifi speed was a bit sluggish and could be better. It was difficult to get regular television on the tv, possibly due to the slower wifi. Don't expect too much for the included breakfast and you will be ok.....coffee, apples, yogurt and small blueberry muffins. The price was right for a night in SF and would consider staying here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Srija

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy and smooth to check in, (loved the wine on arrival!), the staff was very friendly and conversed and checked in on me, especially punya! The rooms were a comfortable size with clean and modern finishes, I’m obsessed with the lobby decor with the gatsby style peacock doors and the bathrooooom 👀 I’ll definitely be staying here again :)
Stayed 3 nights in Dec 2024

8/10 Good

Charles, SAN Lorenzo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We stayed for 2 nights. Firstly when reviewing our stay it is important to separate what is in the hotel's control and what is not. The staff are welcoming, the rooms are minimalist but clean and comfortable, kudos on that. There is no operational dining facility, breakfast is snack like and no room service. The location is so close to the center of San Francisco, which is great. The uncontrollable relates to the location, the streets are filthy, with trash, homeless people on the floor and groups loitering. The outside noise is disruptive but also adds some entertainment. Overall, rooms cosey and clean, no frills services and tenderloin location. Expedia, this is a 3*hotel at best and am unlikely to return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Elise

Travelled with family
Liked: Cleanliness, staff & service
Nice ear plugs were provided, they were neede
The riom was small but clean. It was pretty noisy though, the street noise was constant. They did provide ear plug which was nice. Desk staff were all very friendly. Breakfast was very basic (yoghurt, muffin, apple, tea and coffee), the staff did tell us that at check in. Thry were happy to keep stuff in the fridge though if we wanted anything else (we bought milk and cereal for they kids, they were happy to store it and retrieve it every morning). Good for the price, I would stay again
Stayed 4 nights in Dec 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rafael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Not a good area, but bed and pillows were great.
No parking. Breakfast was sad. Room was small. Bathroom was tiny. Area was full of homeless people. Not safe after dark.
Stayed 1 night in Dec 2024

8/10 Good

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the service. I didn’t like that the free breakfast was only muffins apples and yogurt. Outside the property was dirty and very loud.
Stayed 2 nights in Dec 2024

4/10 Poor

Wayne, brownsboro

Travelled with partner, Travelled with group
Liked: Cleanliness
The water in toilet ran continuously with no one coming to fix the entire time Breakfast that was included was a blueberry muffin (literally) The heat didn’t work in the rooms No house keeping for the 4 days
Stayed 4 nights in Dec 2024

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Bijou is the Best
Hotel Bijou, is excellent. It is a beautiful and well maintained facility. I especially appreciated the night staff who checked me in and took care of my needs on 12-16-24. I think his name was Paju and I apologize for misspelling his name. I am planning to return and continue to use this Hotel in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

milena

Stayed 2 nights in Nov 2024