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Hotel Nikko San Francisco

4.5 star property
VIP Access

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Photo gallery for Hotel Nikko San Francisco

Front of property – evening/night
Lobby sitting area
Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar
Deluxe Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar
Rooftop terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping

Explore the area

Map
222 Mason St, San Francisco, CA, 94102
  • Union Square
    ‪4 min walk‬
  • Moscone Convention Center
    ‪14 min walk‬
  • Oracle Park
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

  • 27.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Club Room

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Imperial Club Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Queen

Petite Queen | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Petite Queen

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room, 2 Double Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Imperial Floor Two Queen Beds

Designer toiletries, hair dryer, slippers, towels

Imperial Floor Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Deluxe Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 Queen Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

The Westin St. Francis San Francisco on Union Square

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (2745)
The price is €1,909
for 1 room
includes taxes & fees
29 Apr - 30 Apr
The Westin St. Francis San Francisco on Union Square

About this property

Hotel Nikko San Francisco

Luxury hotel with nightclub and fitness centre
An indoor pool, a restaurant and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Limited housekeeping is available.
Hotel Nikko San Francisco offers 532 accommodations with minibars and a safe. Pillowtop beds feature down duvets. 47-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at Hotel Nikko San Francisco gets high marks from our customers. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the comfy beds and spaciousness to the overall comfort and cleanliness
  • Just a 4-minute walk from Union Square and 14 minutes on foot from Moscone Convention Center
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Nikko San Francisco offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 29000 square feet (2694 square metres) and includes conference space. A nightclub, a rooftop terrace, and multilingual staff are also featured at the luxury Hotel Nikko San Francisco. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Anzu Restaurant and Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Feinsteins – On-site piano bar. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Japanese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 75 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 to 55 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Anzu Restaurant and Bar
  • Feinsteins

Things to do

  • Gym
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 29,000 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 45.92 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30.00 to 55.00 per person
  • Valet parking fee: USD 75 per night
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
Early check-in/ Late check-out is allowed for a fee and subject to room availability.
This property charges a minimum of USD 8 per package (based on weight) for parcel delivery and storage for registered guests. The hotel cannot be held responsible for lost or damaged goods.
Property Registration Number 94-3050442

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nikko
Hotel Nikko San Francisco
Hotel San Francisco Nikko
Nikko Hotel
Nikko Hotel San Francisco
Nikko San Francisco
Nikko San Francisco Hotel
San Francisco Hotel Nikko
San Francisco Nikko
San Francisco Nikko Hotel
Nikko Francisco Francisco
Hotel Nikko San Francisco Hotel
Hotel Nikko San Francisco San Francisco
Hotel Nikko San Francisco Hotel San Francisco

Hotel Nikko San Francisco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1760 out of 2313 reviews
Rating 8 - Good. 345 out of 2313 reviews
Rating 6 - Okay. 116 out of 2313 reviews
Rating 4 - Poor. 45 out of 2313 reviews
Rating 2 - Terrible. 47 out of 2313 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suki, HENDERSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who checked me in at the front desk, was extremely friendly and went above and beyond. The property was beautiful as well as the spa and indoor swimming pool. The gym was very modern and very user-friendly. I opted for a room upgrade in which the luxury features were well worth it. This boutique hotel was excellent and I recommend everyone to stay there, one of the best in the area! I’ve already booked to stay again in January

10/10 Excellent

Henry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is amazing, good restaurant and very friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Tisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Spencer

Stayed 3 nights in Jan 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

PRICILA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 4 nights in Jan 2025

6/10 Okay

America

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Ok hotel, staff is friendly but…
Our stay started out good. We went as a family during our son’s winter break. The room seemed clean until we tried to use the remote the night we checked in, it was filthy with food and gunk stuck between buttons. We used the shower cap to cover it and use it. The second and most bothersome part was when the alarm went off at 6am, it woke us all (and we had plans to sleep in), we turned it off and went back to bed, until it went off again at 6:30. We could not get back to sleep. At check out I told the front desk and showed them the pictures of the remote and they told me to email that to them. I did and got no response. The lack of sleep almost ruined our day as we were all tired from our late night and not being able to sleep in. What bothers me the most is their lack of communication after I emailed them pictures and what happened.
Stayed 1 night in Jan 2025

10/10 Excellent

Rod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel nice staff, close to everything.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tevahitua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed in. The staff was extremely friendly, the room was clean and had a good set up with a wonderful view of SF. The location has a lot of restaurants and shopping plus it’s near the cable cars. We took a city tour and the pick up is across from the hotel. They have an indoor pool, hot tub, sauna, exercise facility. I will definitely stay here every time I’m in SF.
Stayed 6 nights in Dec 2024

10/10 Excellent

Gian Carlo Melloni

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience. Staff in the hotel responsive to make stay comfortable.
Stayed 7 nights in Dec 2024

8/10 Good

Aurora

Stayed 2 nights in Jan 2025

10/10 Excellent

sheldon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Nice place. Very clean and great amenities in the room
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Laurence

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful high rise in the heart of SF, well maintained. Excellent staff . Near several playhouses if thats your objective. Neighborhood is fine except for west and south toward Market Street. Head more north and toward Union Square for food fun etc
Stayed 1 night in Jan 2025

4/10 Poor

Shihee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient for any type of transportation. Ballet parking is very expensive.
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caters to furry family members
Great location and super dog friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Angelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Best Hotel to stay at in San Francisco. Everything is top notch. Never received our credit for $25 food dining.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Stayed 1 night in Jan 2025

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Joejandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would visit again
Stayed 4 nights in Dec 2024

10/10 Excellent

Anna, Mission Hills

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for the homeless people around the hotel.
Stayed 3 nights in Dec 2024

6/10 Okay

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, clean. People at registration were nice, however concierge didn’t answer our questions and kept going off on a tangent. We asked a specific question and she kept talking, not listening. Very frustrating so we just figured it out on our own. First towel change was awful, there was a dirty towel with a big brown stain and my husband almost stepped in a needle which he found on the bathroom floor! Problem was solved by taking off $45 off one room (we had two) and a late check out on one room (we had two rooms) There didn’t seem to be communication between front desk and manager, as this wasn’t set up or notified that only one room had these accommodations. Buffet could also use some work. Our kind size bed room with a view had a view…of the top of the buildings below us, and not a view of the city. Overall I’d say it was ok, but not what I expected from a luxury hotel.
Stayed 7 nights in Dec 2024