6/10 OK
Carol K.
18.2.2025
Hyvää: Siisteys
House Wonderful--Horrible Check In Process
This is an awesome house that was impeccably clean. Beds very comfortable and happy with all aspects of home. Management company was terrible. AFTER we rented thru VRBO and paid IN FULL, the management company sent us an email requiring us to take a picture of my driver's license, a 'selfie' and a picture of my credit card and upload to them. I was very uncomfortable sending over the internet, but complied. Also in this email, was an 'agreement' requiring our signature stating we could not gain access till signed. In this agreement, it states we could not sue for any reason if anyone died in property, along with many other very one-sided rules. For this reason alone, I would not stay in this property again. We tried to call them, but only got a recording. I asked them to call me and they refused. To gain access to the property when we arrived, we had to call VRBO to intervene. I personally own a VRBO and would be embarrassed to ask this of my renters. VRBO does a great job screening renters and the management company was just to over the top. I was worried when we could not gain access after 4 pm while at the property that it was a hoax. Fortunately, it was not and we did stay.
Carol K.
Yöpyi 3 yötä helmikuussa 2025