Palihotel San Francisco

3.5 star property

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Photo gallery for Palihotel San Francisco

Suite, Multiple Beds (The Two Bedroom) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Lobby sitting area
Room, 1 Queen Bed, Accessible | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Suite, 1 King Bed (The King Suite) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Pet-friendly

Explore the area

Map
417 Stockton St, San Francisco, CA, 94108
  • Moscone Convention Center
    ‪13 min walk‬
  • Lombard Street
    ‪3 min drive‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 Queen Bed (The Queen)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed (The King Suite)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (The King)

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (The King Suite ADA)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (The Two Bedroom)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

About this property

Palihotel San Francisco

Beaux Arts hotel in San Francisco with a 24-hour front desk
This smoke-free hotel features self parking, a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Palihotel San Francisco offers 82 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Palihotel San Francisco. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus a business centre and dry cleaning service.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the area's walkability and the clean guestrooms
  • 13 minutes by foot from Moscone Convention Center and a 3-minute drive from Lombard Street
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Palihotel San Francisco. For a fee, parking is available. A complete renovation of Palihotel San Francisco was completed in October 2019.

This Beaux Arts San Francisco hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 45 per night; includes in/out privileges)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (85 centimetre high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 109 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlie Palmer Mystic Hotel
Mystic Charlie Palmer
Mystic Charlie Palmer San Francisco
Mystic Hotel
Mystic Hotel Charlie Palmer
Mystic Hotel Charlie Palmer San Francisco
Crescent San Francisco Hotel
Mystic Hotel San Francisco
Mystic San Francisco
Mystic Hotel by Charlie Palmer
Mystic Hotel
Palihotel San Francisco Hotel
Palihotel San Francisco San Francisco
Palihotel San Francisco Hotel San Francisco

Palihotel San Francisco Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 251 out of 467 reviews
Rating 8 - Good. 112 out of 467 reviews
Rating 6 - Okay. 43 out of 467 reviews
Rating 4 - Poor. 33 out of 467 reviews
Rating 2 - Terrible. 28 out of 467 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Galvin, Austin

Stayed 3 nights in Dec 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The hotel is so conveniently located in a high foot traffic area so you immediately feel more at ease. As soon as you walk in the lobby smells so good. Check in was a breeze, I got the run down and took a trip in their vintage elevator up to my room. The room was so cozy, super fluffy sheets and pillow. But best of all was the shower it was so spacious and the rain fall shower head was sooo relaxing. Now room service was a bit confusing, they didn’t come each day they kinda had some sort of schedule, because they didn’t clean my room until like about four days into my stay. Oh well, not that big of a deal. Sound wise it was pretty okay, but the walls are thin so don’t be surprised if you hear your neighbors, because they likely can hear you too. All in all a cozy and restful stay! Would def love to stay again with this brand.
Stayed 7 nights in Dec 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nicely put together room that were very clean and organized. I enjoyed my stay! Would definitely stay there again. Only con is that the area is very noisy and can wake you up out of your sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Paula

Stayed 4 nights in Nov 2024

6/10 Okay

T

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was nice. The hotel staff was friendly and helpful. The rooms were great and were quite clean. Did not like the fact that the room heaters were not working and that they were out of space heaters when requested. Extra blankets were provided but would've been nice to have a cozy warm room in the winter.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palihotel has a special place in my heart. It’s a charming spot with luxury sprinkled in. Is it an old building? Yes, but who wouldn’t want to experiencing the real charm of SF- vintage architecture? Can you hear the hotel strikes at the nearby hotels? A little bit! If you’re not charmed by the sounds of hustle and bustle and passion of people fighting for worker rights, then maybe SF isn’t a good city for you to visit. Tons of incredible food right outside the door. Easy access to the transit system. Rooms don’t get the best light, but hey, the purpose of touristing is to be outside of your room anywho. Extra comfy beds, slept like a baby over my multiple night stay. This place is a little adventurous and the staff are incredibly kind.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was great, not a lot of space (if you have a bigger group) but it was a great size for a couple. The bar in the hotel was great, right down the street from china town so there’s a lot of great food options. Overall it’s a great hotel
Stayed 2 nights in Dec 2024

8/10 Good

Rylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Brittney

Business traveller
Liked: Property conditions & facilities
I liked the hotel decor, especially the lobby. There was an issue with Expedia's pre-payment rate. I was charged the full amount at the start of my stay, rather than before I arrived or at the end of my stay. The hotel staff was helpful, but the daily cleaning service didn't clean my room. Also there aren't any phones in the hotel rooms. I'd recommend for a quick trip! There are a lot of options for dinner and exploring SF nearby. I wouldn't recommend the bus stop in front of the hotel, but there's easy access to the BART.
Stayed 2 nights in Dec 2024

10/10 Excellent

shivani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The palihotel is beautifully decorated and feels so special to stay in. I highly recommend it for people who plan on walking during their stay and are looking for something different than any other hotel. I very much appreciated the Dyptique scents in the room as well.
Stayed 3 nights in Dec 2024

4/10 Poor

Noah

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Had a massive storm the night we stayed and the ceiling was leaking and flooded the bathroom.
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Boutique hotel with charm. Wish restaurant was opened and it had been less noisy with the outside protests.
Stayed 7 nights in Oct 2024

2/10 Terrible

Charles

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worst Hotel Experience Ever! Don’t Recommend! When we arrived, the system is broken, and our card to the room cannot open the door. The room is so tiny and the advertisement photo shows there is a table, but the room doesn’t have it. The room is really cold and the AC doesn’t work. And the lightbulb popped out. Although the staff there is friendly they gave us many information, the protest around the area is awful. It was a nightmare. We cannot have our nap during the day. One thing hasn’t solved at this moment is that they gave us the parking tickets, but we didn’t use them and they charge us for two nights parking after we left the hotel. We mentioned that we parked in the parking structure for first night that shouldn’t be charged by the hotel when we checked in, but they still charge for that. Very strange. Now, we want to give them a call to solve the issue, clearly the number cannot even be reached.
Stayed 2 nights in Nov 2024

10/10 Excellent

Antonia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very convenient to some of the landmarks of SF, very convyto public transportation. The room is very clean and cute for a single traveler like me. I will definitely come back and stay in the hotel again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sean

Stayed 6 nights in Nov 2024

10/10 Excellent

Adrienne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a really great experience, especially with the help from Lovely at the front desk. Lovely went above and beyond to help me with the logistics of loading in an extra large amount of luggage and was very kind. There was also a man whose name I didn't get who was very kind and helpful. Overall it was a great experience and I would recommend a stay here.
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here for the night with my partner. Everything is walking distance, bars, union square. Really loved staying here and the staff was really nice :)
Stayed 1 night in Nov 2024

6/10 Okay

Katt

Stayed 2 nights in Nov 2024

8/10 Good

Changhwan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ann

I mentioned this to front desk. The shelf over the small sink needs to be moved or cut back as it makes it very hard to use the sink. Other than that a great price for a great location. V clean. Friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We Love Pali-Everything
We absolutely love the Pali world. We are life long fans and will always book with them if they are in an area we are staying in. The attention to detail, hospitality, and comfort is unmatched. They make you feel like you never left home. We have stayed at Palihotel SF several times and loved it every time. The only reason we rated lower (4 star) for this particular stay is because the 2nd floor bar was not operational which is a favorite feature for us. There was also wild protests that woke us up at 7am every morning. Definitely not something Palihotel had any control over but it dampened the experience significantly so it is worth noting.
Stayed 3 nights in Nov 2024

8/10 Good

Jordan Michael, Springwater

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really unique property, love the period design details. Room was nice and comfortable. Windows were relatively thin so a lot of noise from the area can be heard at times. Staff were friendly and quick to support any needs.
Stayed 1 night in Nov 2024

10/10 Excellent

Zhen

Stayed 1 night in Oct 2024