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SF Plaza Hotel

2.5 star property

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Photo gallery for SF Plaza Hotel

Deluxe Suite, 1 Queen Bed, City View, Corner | City view
Reception
Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Lobby

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
510 Bush Street, San Francisco, CA, 94108
  • Union Square
    ‪4 min walk‬
  • Moscone Convention Center
    ‪13 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, 2 Double Beds

Premium Double Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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Grant Plaza Hotel

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  • Business services
  • Housekeeping
  • 24/7 front desk
3.8 out of 5, Good, (1007)
The price is €102
for 1 room
includes taxes & fees
12 May - 13 May
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About this property

SF Plaza Hotel

Hotel with a 24-hour front desk, a short walk to Union Square
Along with concierge services, this hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff assistance. Housekeeping is available on request.
SF Plaza Hotel offers 70 accommodations with a hairdryer and an iron/ironing board. 28-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at SF Plaza Hotel. During your stay, you're just a quick walk from Union Square. You'll find features such as free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Union Square and 13 minutes on foot from Moscone Convention Center
  • Airport shuttle service available for a fee
SF Plaza Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 16 per person
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

Property is also known as

Astoria Hotel
Astoria Hotel San Francisco
Astoria San Francisco
SF Plaza Hotel Hotel
SF Plaza Hotel San Francisco
San Francisco Astoria
San Francisco Astoria Hotel
San Francisco Hotel Astoria
SF Plaza Hotel Hotel San Francisco

SF Plaza Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 140 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 292 out of 1001 reviews
Rating 4 - Poor. 172 out of 1001 reviews
Rating 2 - Terrible. 140 out of 1001 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Luana

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Karina

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is convenient. I WILL NEVER come back here again. The elevator permit was expired for over a month and it allows rattles when going up and down. Bath water knob break off easily and tub floor doesnt look clean. Heater smells weird. Hair and grime everywhere. Would not recommend anyone to come regardless if it cheap.
Stayed 1 night in Apr 2025

10/10 Excellent

Irfan

Stayed 1 night in Mar 2025

4/10 Poor

Ron

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fair price, good location, good size room for 2. Bathroom had moldy shower curtain and some other problems. Bedding was clean, beds comfortable.
Stayed 3 nights in Mar 2025

6/10 Okay

Rajan

Ok
Stayed 2 nights in Mar 2025

4/10 Poor

Evan

Stayed 5 nights in Mar 2025

2/10 Terrible

Benjamin

Disliked: Cleanliness, property conditions & facilities
The room was extremely dirty. And the windows wouldn’t close properly letting all the very loud noise from outside all night long. There were people yelling and laughing in the street well past 2:00am. I actually left mid stay because the conditions were so poor, and was not given a refund for the days I was not staying. I travel to SF for work quite frequently and I will never stay at this property again.
Stayed 3 nights in Mar 2025

2/10 Terrible

CHELLONI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
i realy enjoyed my stay, will definitely stay here my next trip to Mexicali.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place.

A nice place, quiet room, good internet, close to where i wanted to be.
Stayed 7 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. When we first got there the tv in the room wasn't working and maintenance was gone for the day so they let us switch rooms. Asked if we could do a late check out and they had no problem with it at all
Stayed 3 nights in Mar 2025

6/10 Okay

Lee-anne

There is no house keeping for the stay. The room was also a bit tired.
Stayed 3 nights in Feb 2025

2/10 Terrible

joel

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
No hot water in the shower and water pressure was too light. Ironing board was broken. We made reservations for two nights. We brought up our concerns to the staff on the first night and the staff could not give us another room with two Queen beds. They did gave us the key to use another shower in another room in the other side of the floor. We have two minor children with us and we were not comfortable having to go across the floor to use the Shower. In the morning we addressed our concerns again to the front desk manager, and told her it just wasn’t working out and we would like to checkout if she could refund us payment for the second night. She claimed she could not do that, since we booked through Expedia. She said that she could only refund back 20 percent. She did not offer to put us in another room with two Queen beds and working shower. It felt like she was making excuses for not being able to give us back our money, even though we checked out in the morning and didn’t even stay the second night. The manager did it even offer to make things right. We are very disappointed, we will not be back.
Stayed 2 nights in Feb 2025

6/10 Okay

MOHAMED

Location
Stayed 2 nights in Feb 2025

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is in a covenient location. Chinatown was next door. Lots of stores to shop. We can walk to our destination. No need for a vehicle. What we did not like was that the shower was dirty and had mold on the walls and the shower curtain was rusted. When you entered the bathroom their is a litlle step that cause us to trip if you did not see or remember it. We also did not like that our room was very cold. It did not have central heat and air. We had a outdated heater that was attached to the wall. It did not help! Hotel was old and smelly. They need to renovate it. We stayed 1 night. I will not stay here again. Susan
Stayed 1 night in Feb 2025

2/10 Terrible

Dusan, Belgrade

Business traveller
Disliked: Cleanliness, property conditions & facilities
I am aware that you get what you pay for, but room smelled like vomit, there were someone’s hairs in the shower and in the towel, the shower itself is filthy and hotel isn’t connected to central heating. Built-in space heater is all you get, and room gets pretty cold in February. Rooms aren’t cleaned daily and it’s expected that guests ask for cleaning, but even after asking nobody showed up. The hotel refused to issue a refund for the unused nights. Even with that in mind I couldn’t stay, and I went to another hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Tania

Stayed 1 night in Feb 2025

10/10 Excellent

alice

Stayed 1 night in Feb 2025

6/10 Okay

Alexa

Disliked: Amenities
Good for a cheap night stay
Stayed 1 night in Feb 2025

6/10 Okay

Cih-Li

Business traveller, Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
There is no fridge and microwave in some of the rooms.
Stayed 4 nights in Jan 2025

8/10 Good

Saurabh

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Pranav

Stayed 1 night in Dec 2024

6/10 Okay

Ozgur, Charleston

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Average
Stayed 3 nights in Jan 2025

6/10 Okay

Jo

Disliked: Cleanliness, property conditions & facilities
Location and price were great. The room however wasn’t clean.
Stayed 2 nights in Jan 2025