Hotel with a 24-hour front desk, a quick walk to Union Square
A 24-hour front desk, tour/ticket assistance and a front desk safe are available at this smoke-free hotel. WiFi in public areas is free.
Touchstone Hotel - City Center offers 44 accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. This San Francisco hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries.
Our customers tell us that they can't get enough of the helpful staff at Touchstone Hotel - City Center. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas and breakfast (surcharge).
Free WiFi
Continental breakfast served daily for a fee
Amenities include a front desk safe, a lift and a water dispenser
Guests speak favourably about the clean guestrooms and the area's walkability
Just a 5-minute walk from Union Square and a 3-minute drive from Moscone Convention Center
As a guest of Touchstone Hotel - City Center, you'll find tour/ticket assistance, a front desk safe, and a lift. WiFi is free in public spaces.
This San Francisco hotel is smoke free.
For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to noon.
Languages
English, German, Spanish, Turkish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Offsite parking available from 6:00 AM to midnight; USD 40 per night; discounts available
Food and drink
Daily continental breakfast available 8:00 AM to noon for a fee: USD 18 to 45 for adults and USD 18 to 45 for children
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: USD 100 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately USD 18 to 45 for adults and USD 18 to 45 for children
Nearby parking fee: USD 40 per night (545 ft away; open 6:00 AM to midnight)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property is also known as
Touchstone Hotel
Touchstone City Center
Touchstone Hotel - City Center Hotel
Touchstone Hotel - City Center San Francisco
Touchstone Hotel - City Center Hotel San Francisco
Touchstone Hotel - City Center Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The place is in a very good location and the owners of hotel are very helpful, peacefull. Let us in the bigger room just because it was empty that day, didint charge of it. Proposed to keep bags so much time as you need before check-in and after check-out! It was also for free. Cheked-in 1 hour before the time. Very polite and gentle people.
Indre
Stayed 1 night in Jan 2025
8/10 Good
Andrea
24 Jan 2025
Andrea
Stayed 4 nights in Jan 2025
10/10 Excellent
Jon Angelo
24 Jan 2025
Jon Angelo
Stayed 1 night in Jan 2025
10/10 Excellent
Helen
24 Jan 2025
Liked: Cleanliness
Lovely, helpful staff who went out of their way to ensure I had a good stay on my one night layover in San Francisco. My room was lovely and quiet and the only issue I had was that it was very cold as no one had placed the room heater in the room. But otherwise all was great and the staff kindly stored my bag for the day before I returned to the airport. Thank you!
Helen
Stayed 1 night in Jan 2025
4/10 Poor
Verified traveller
Business traveller
21 Jan 2025
Liked: Staff & service
Disliked: Cleanliness, room comfort
JPM limits options
I decided to prioritize being walking distance to my meetings over a nice hotel and it was JPM week so everything was crazy expensive. However, I’ve stayed in similar older smaller hotels off Union Square before and this was worse for similar priced options. Floor covered in dust bunnies, radiator heat didn’t work first 36 hrs, bed very uncomfortable.
I have to give props to team though - 24/7 locked & manned door and most staff quite friendly and helpful. Elevator was functional.
Verified traveller
Stayed 4 nights in Jan 2025
8/10 Good
Omar
20 Jan 2025
Omar
Stayed 2 nights in Jan 2025
8/10 Good
Verified traveller
Business traveller
15 Jan 2025
Liked: Cleanliness, staff & service
As-expected and good budget option
Room was as-expected. Just the basics with no frills, but looked like the photos and everything in the room was clean. The hallways and stairwells are definitely outdated and have a unique smell, but for a low-cost room in this area, it was sufficient. The staff are incredibly friendly and supportive.
The hotel is in a good area. I was alone and I felt safe. The price was also reasonable. I also liked how approachable and helpful their staff was to me. Shoutout to Ms. Julie and other front officers.
Stayed for one night on NYE. Very convenient location near the MUNI station at Union Square. The area was a little bit suspect but overall a great one night stay.
The place was absolutely fantastic. The price was phenomenal, and what you get was more than what you paid for. The room was bare bones but it was structured so well, it's magnificent. I love the quirky sink in the room. It's so San Francisco.
The hotel is also so conveniently located, it is hard to find any faults. An easy 8 minute walk to the BART. There are so many food options nearby and union square is a stone throwsaway.
However, what really makes this place shine is the staff. Oh my gosh, I had a great time talking and shooting the breeze with Julia and Ronnie. They were such sweethearts, they always make me feel welcomed whenever I come back from romping around the city.
I will be staying here as often as I can, whenever I return to this beautiful city! I highly recommend you check this hotel as well!
We felt very welcome and taken care off (we were allowed to check-in early). Everybody is so friendly. We liked the location. No car needed, we walked to the famous spots we had on our list and took public transport (a bus station is nearby). Our room was basic and clean.The attached retro Diner was a plus. Coffee maker was available on request. Great value.