Pet-friendly Santa Ana hotel connected to a shopping centre, steps from City Place Santa Ana
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar and a snack bar/deli are on-site.
Hilton Garden Inn Santa Ana San Jose offers 143 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hilton Garden Inn Santa Ana San Jose's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from City Place Santa Ana. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
Free WiFi
Free self-parking
Enjoy local cuisine while dining at Garden Grill & Bar
Cooked-to-order breakfast served daily for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a 24-hour gym and a playground
Guests have great things to say about the helpful staff and the pool
Steps from City Place Santa Ana and a 3-minute drive from Business Center Forum 1
Airport shuttle service available for a fee
Dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Santa Ana San Jose offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi.
A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 5925 square feet (550 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Santa Ana San Jose. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.
This 3.5-star Santa Ana hotel is smoke free.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Garden Grill & Bar – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free secured, covered self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 15,000 per person
A bar/lounge
A restaurant
A swim-up bar
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Garden Grill & Bar
Things to do
24-hour gym
Art gallery
Designer stores
Evening entertainment
Outdoor pool
Playground
Shopping centre
TV in common areas
Family friendly
Cot (surcharge)
Grocery/convenience store
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
24-hour business centre
5,925 square feet of conference space
6 meeting rooms
Outdoors
Free pool cabanas
Garden
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lever door handles
Lift
Phone accessibility kit
Pool access ramp on site
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Cot (surcharge)
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
50-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Heated floor
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
Only dogs are allowed
Maximum 2 (weight limit: 44 lb per pet)
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 10 per stay.
Cots (infant beds) are available for USD 10.0 per stay.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately USD 15000 per person
Airport shuttle fee: USD 33 per vehicle (one-way, maximum occupancy 4)
Pet deposit: USD 50 per stay
Pet fee: USD 50.00 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: USD 10.0 per stay
Rollaway bed fee: USD 10 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hilton Garden Inn Santa Ana San Jose offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
We should mention
Pool access available from 6:00 AM to 10:00 PM
Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana
Hilton Garden Inn Santa Ana San Jose Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room blinds where broken, which led some light to get into the room in the morning. Getting out of the hotel after check out was a problem. The staff at the lobby didn’t explain to us that we had to get a ticket, but we could get in and out of the parking lot with our room key without any problem. After we did the checkout and left the room keys at the front desk, we were told to push the assistance button at the gate but nobody answered. It took a while for a guard to come and assist. I feel the whole episode could have been avoided. Also swimming pool was closed. On the positive side, room size was great. Room service was good and not that expensive. Breakfast was also good. I will probably come back, despite of all the cons. I liked the location.
My mother and I visited this hotel for 6 day vacation and we loved it. Staff were very accommodating. Supermarket across the street because the snacks are overly priced. Restaurants in the area were all amazing. Highly recommend!
This is a really enjoyable hotel, everything is convenient, several superb dining options nearby, Starbucks next door, parking secure and convenient, staff helpful and friendly, rooms very comfortable, and location in Santa Ana is really pleasant. Thanks ao much.
The security policy is extremely restrictive. If you are staying on one floor, you are not allowed to visit another floor. Attempting to use the stairs results in being locked out, which is particularly concerning in urgent situations, such as needing to reach family members in another room. The front desk staff appears poorly trained in handling dissatisfied customers, adding to the frustration. Unfortunately, the cuisine is also subpar, which is disappointing given the outstanding infrastructure. A missed opportunity to match the potential of the facilities.
Nice place to stay albeit quite expensive. I was shocked to find that their breakfast was $25 per person per day. Outrageous!!! I did have some laundry done and it was done well and in a timely manner
Great local. Several restaurants and Starbucks within walking distance. Lovely boutiques and a movie theater.
Pool is so relaxing with an amazing atmosphere.