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Hotel Palermo Suite

3.0 star property

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Photo gallery for Hotel Palermo Suite

Front of property – evening/night
Indoor wedding
Dining
Free daily full breakfast
In-room dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle 19 No. 39-10 B, Palermo, San Juan de Pasto, 520002
  • Unicentro Pasto
    ‪19 min walk‬
  • Plaza de Narino
    ‪3 min drive‬
  • Plaza del Carnaval
    ‪4 min drive‬
  • Pasto (PSO-Antonio Narino)
    ‪59 min drive‬

Room options

View all photos for Superior Twin Room

In-room dining

Superior Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room

1 bedroom, minibar, in-room safe, desk

Executive Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Superior Suite, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Executive Twin Room, Private Bathroom

  • 16 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room

In-room dining

Triple Room

  • Sleeps 4
  • 3 Queen Beds

Quadruple Room

  • Sleeps 4
  • 1 Single Bed, 1 Large Single Bed and 2 Double Beds

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Interior detail

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About this property

Hotel Palermo Suite

Hotel in San Juan de Pasto with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and a business centre. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
Hotel Palermo Suite offers 24 accommodations with minibars and a safe. 42-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and free toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hotel Palermo Suite, you'll be within walking distance of Iglesia La Catedral. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance, a porter and luggage storage
  • Just a 3-minute drive from Plaza de Narino and a few minutes from Iglesia La Catedral
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. A business centre and meeting rooms are available. The business-friendly Hotel Palermo Suite also features tour/ticket assistance, coffee/tea in common area, and complimentary newspapers in the lobby.

This 3-star San Juan de Pasto hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
Hotel Palermo Suite has a restaurant on site.
Room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • Wheelchair accessibility

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palermo Suite

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Hotel Palermo Suite offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palermo Suite Pasto
Palermo Suite Pasto
Hotel Palermo Suite San Juan de Pasto
Palermo Suite San Juan de Pasto
Hotel Hotel Palermo Suite San Juan de Pasto
San Juan de Pasto Hotel Palermo Suite Hotel
Palermo Suite
Hotel Hotel Palermo Suite
Palermo Suite San Juan Pasto
Hotel Palermo Suite Hotel
Hotel Palermo Suite San Juan de Pasto
Hotel Palermo Suite Hotel San Juan de Pasto

Hotel Palermo Suite Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 23 reviews
Rating 8 - Good. 10 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed here in early 2023 and enjoyed the hotel. So it made sense to stay once again in February 2024. However we were disappointed. The toilet seat was not attached to the toilet. There was a used bar of soap on the floor of the shower and its wrapper on the floor of the bathroom from previous guests. Finally, the shower drain was clogged which meant we needed to stop showering to keep the water from overflowing the shower basin.

2/10 Terrible

Maria feenanda

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

8/10 Good

Ricardo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good option, cheap, clean, and kindly staff. Location convenient. Bye
Stayed 1 night in Jul 2024

8/10 Good

Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Cesar

Stayed 1 night in Mar 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Muy satisfecho Una experiencia maravillosa en todo sentido, muy agradable estadía y muy buena atención, soy muy amables y serviciales en todo sentido Muy recomendable
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

william

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel pequeño , limpio , cómodo , muy atentos .
Stayed 1 night in Nov 2021

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buen sitio, excelente atención, ponen bolsas con agua caliente para calentar las camas, en la noche nos dieron agua de panela con queso, el desayuno muy bueno, muy tranquilo el sitio, y el personal excelente.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and cozy hotel in a residential area close to nice restaurants. Veru good service but there was an incident regarding room tax that should have been free for non colombian nationals, it was solved but affected and otherwise very good stay
Stayed 3 nights in Dec 2018

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Precio + comodidad + ubicacion balanceados
El hotel esta recien remodelado, habitaciones espaciosas, limpias con un toque moderno, cama comoda, baño impecable y moderno, desayuno incluido completo y rico, el wifi aunque tiene buena cobertura es muy lento, escazamente para revisar un correo. En recepcion poco contestan de noche (para pedir una toalla que faltaba por ejemplo)

2/10 Terrible

Pablo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Muy caro para lo que ofrecen
Hotel malo para lo cobran. 4 pisos sin ascensor. No tiene parqueo como dice su página, renta uno a 4 cuadras de distancia. Solo dos personas para atender a 10 mesas, x lo que el desayuno se demora una eternidad. A mi esposa que esta embarazada la pusieron en un cuarto en el 1er piso y no durmió toda la noche por el ruido constante de gente entrando. Cobran demasiado para lo q ofrecen. Lo único bueno es que todos son amables

8/10 Good

Carlos Augusto

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel agradable y familiar
Hotel agradable, limpio y acogedor

10/10 Excellent

Wilmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy Buena calidad
Muy buen hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jorge, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable, buena atención
El unico punto de mejora es el parqueadero externo a menos de 2 cuadras. Puedes quedar corchado y te cobran adicional si no retiras a tiempo.

6/10 Okay

F Xavier

Liked: Cleanliness, room comfort
Disliked: Staff & service
Es un Hotel Nuevo. Les falta organizacion

10/10 Excellent

ALVARO, Bogotá

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Álvaro Sarmiento
Sin contratiempos, recomendable!!!!

8/10 Good

Alvaro Mauricio, Cali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena localización
Buen hotel, costoso en cuanto a relación/beneficio y el tamaño de la ciudad. Es un hotel pequeño en remodelación, con un excelente servicio, instalaciones en el promedio de la zona. Por el precio que pagas prefiero el Francés que está en la misma zona, es más económico y el desayuno es mejor. Lo mejor es la zona pues en los alrededores es seguro salir a caminar y encontrar buenos restaurantes y transporte.