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Holiday Inn Express San Juan Condado by IHG

3.5 star property

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Photo gallery for Holiday Inn Express San Juan Condado by IHG

Beach nearby, sun-loungers, beach umbrellas, beach towels
Gift shop
Beach nearby, sun-loungers, beach umbrellas, beach towels
Outdoor pool, open 8:00 AM to 11:00 PM, pool loungers
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1 Mariano Ramirez Bages, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪7 min walk‬
  • Condado Beach
    ‪11 min walk‬
  • Puerto Rico Convention Center
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express San Juan Condado by IHG

Hotel with free breakfast, a quick walk to Casino del Mar at La Concha Resort
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free full breakfast and free WiFi in public areas are also provided. Other amenities include Access to hot tub, valet parking and coffee/tea in a common area.
Holiday Inn Express San Juan Condado by IHG offers 116 accommodations with a safe and coffee/tea makers. 52-inch Smart televisions come with premium cable channels and Netflix. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express San Juan Condado by IHG gets good marks from our customers. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. Features include free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Casino del Mar at La Concha Resort and Condado Beach
Holiday Inn Express San Juan Condado by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express San Juan Condado by IHG. For a fee, parking is available. A complete renovation of Holiday Inn Express San Juan Condado by IHG was completed in December 2022.

This 3.5-star San Juan hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: 18 per cent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado By Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado by IHG Hotel
Holiday Inn Express San Juan Condado an IHG Hotel
Holiday Inn Express San Juan Condado by IHG San Juan
Holiday Inn Express San Juan Condado by IHG Hotel San Juan

Holiday Inn Express San Juan Condado by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 488 out of 1003 reviews
Rating 8 - Good. 234 out of 1003 reviews
Rating 6 - Okay. 143 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 73 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Travelled with partner
Room is perfect and the Hotel is very well located near to Ashford street in Condado
Stayed 1 night in Dec 2024

2/10 Terrible

Ginette

Stayed 1 night in Dec 2024

10/10 Excellent

GLADYS

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Convenient,near the beach, restaurants, breakfast included with a variety of food. The pool's water was not clear when we arrive, so we need not go. Was ok 2 days after. The way the shower is made ( open shower), water spilled on the bathroom floor. We slept ok even with a very soft mattress.
Stayed 2 nights in Dec 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Lincoln

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

4/10 Poor

ELIZABETH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money.
For the price we paid. Over $300 a night. Our room pitiful. It 619. The room was small and odd. Built arround the elevator shaft. The bathroom was so small. My knees touched the wall when i sat on the toilet. I am 6 foot tall.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

6/10 Okay

Michael

Travelled with family
Older hotel, but thats expected in San Juan. Decent breakfast offering…small pool area and limited access to fitness room due to maintenance. Hard to justify charging a $40 resort fee when we wouldn’t really call it a resort property.
Stayed 1 night in Dec 2024

10/10 Excellent

Galo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel great rooms great staff, but the area around the hotel is kind of beat up.
Stayed 1 night in Dec 2024

10/10 Excellent

Bingqing

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, and we were happy to stay there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Enelida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, but what made this place an amazing place was the staff. Not only were they helpful but caring for my needs. I came in sick and they helped with everything I needed. I totally recommend this hotel.

10/10 Excellent

Nilda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing checking in and checkout experience. Valet parking only. However, staff is friendly and quick to get the car. Only property with access in the bathroom for my husband who is in a wheelchair. We were happy with the experience even though we stayed for one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Mairim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, easy to get all around the city from this location. Loved the staff, enjoyed the small breakfast serve. Was more than enough to fill you up for tbe day.
Stayed 4 nights in Nov 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 6 nights in Nov 2024

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality
Stayed 1 night in Nov 2024

10/10 Excellent

Gudlaug Asta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice. Staff very helpy
Stayed 1 night in Nov 2024

10/10 Excellent

Raquel

Liked: Staff & service, amenities
The hotel is centrally located and easy to access old San Juan and La Placinta. Easy access to Starbucks and other local restaurants and shopping for any last minute needs you may have. The rooms was larger than expected and very modern decor. Common areas were under renovation. Breakfast was the worst. But everything else about my stay was excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Stayed 2 nights in Nov 2024

10/10 Excellent

Benelin Rodriguez

Stayed 4 nights in Oct 2024

8/10 Good

Richard, Durham

Travelled with family
Liked: Staff & service, property conditions & facilities
Rooms were clean and well kept. Hallways and bathroom were narrow and might be a challenge for handicap access.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mellissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town unexpectedly due to a death in the family. The staff couldn’t have been more supportive and accommodating. They were very flexible because our situation was so fluid and unsure. Even offered a very late check out to ensure we had a place to be together until our departure. The rooms were smaller than we expected but the service was better than could have been expected.
Stayed 4 nights in Nov 2024

4/10 Poor

Ana, Greenville

Travelled with family
Disliked: Amenities
It’s old and smelly
Stayed 1 night in Nov 2024