2/10 Hirveä
Carla
13.12.2024
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
We checked out very very early the following morning of our stay. It is clear that the accommodations discussed in the advertisement was a total misrepresentation.g
I specifically asked for a sun filled room with plenty of sunshine and instead we arrived to a room that resembled a jail cell. The view was a concrete wall with absolutely no sunshine. It was terrible. We vocalized the dissatisfaction with our room with the attendant and allowed him opportunity to correct it right away but never heard back. I expected a full refund. We are frequent travellers and rely heavily on how the hotel represents itself, we also review often to assist other travellers.
I have also emailed the hotel directly in a chat that has been replied to almost immediately prior to our check in. As of today, we have not heard back from anyone. I have requested compensation for the falso advertising, poor service and lack of an appropriate resolution.
This hotel should not be a recommend place to stay. The area is also very rough and appeared dangerous. Horrible!!!!!
Carla
Yöpyi 1 yön marraskuussa 2024