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Verdanza Hotel

3.5 star property

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Photo gallery for Verdanza Hotel

Outdoor pool
Gym
Reception
View from room
Front of property – evening/night

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly

Explore the area

Map
8020 Tartak Street, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪5 min walk‬
  • Carolina Beach
    ‪7 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View | In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Pool View

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Garden/City View

In-room safe, desk, blackout curtains, soundproofing

Superior King Room Garden/City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, Partial Ocean View

  • 25 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with Two Double Beds

In-room safe, desk, blackout curtains, soundproofing

Superior Room with Two Double Beds

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Two Double Beds)

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 2 Double Beds (Two Double Beds)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Verdanza Hotel

Family-friendly hotel with 2 restaurants and fitness centre
Along with 2 restaurants, this hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site. Weekly housekeeping is available.
Verdanza Hotel offers 160 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers and complimentary toiletries. This Carolina hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, in-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us they can't get enough of Verdanza Hotel's great location. During your stay, you're just a quick walk from Isla Verde Beach. Free WiFi in public areas, 2 restaurants and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • For dining with pool views, stop by Eighty20, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages at Mundo Relax
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from Isla Verde Beach and 5 minutes from San Jorge Children's Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Verdanza Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 16000 square feet (1486 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Verdanza Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Carolina hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Eighty20 – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Burger Bar – This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Espresso Lab – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Burger Bar
  • Eighty20
  • Espresso Lab

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Self-parking fee: USD 10 per day (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Verdanza
Hotel Verdanza San Juan
San Juan Hotel Verdanza
San Juan Verdanza Hotel
Verdanza
Verdanza Hotel
Verdanza Hotel San Juan
Verdanza San Juan
Verdanza Hotel Puerto Rico/Isla Verde
Verdanza Hotel Hotel
Verdanza Hotel Carolina
Verdanza Hotel San Juan
Verdanza Hotel Hotel Carolina

Verdanza Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 815 out of 1924 reviews
Rating 8 - Good. 406 out of 1924 reviews
Rating 6 - Okay. 301 out of 1924 reviews
Rating 4 - Poor. 207 out of 1924 reviews
Rating 2 - Terrible. 195 out of 1924 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keila

Stayed 1 night in Dec 2024

4/10 Poor

Charlie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

ROSANGELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
0
Stayed 1 night in Jan 2025

6/10 Okay

Linda M.

Disliked: Property conditions & facilities
On the site says pool & hot tub & when you prepay & arrive but charge 45.00 a day for amenity they dont have , its upsetting to say the least $250.00 added on the tab !!!they should have to say shuttle you to amenities & let ppl know they want 45.00 a day !!!
Stayed 5 nights in Dec 2024

4/10 Poor

Corazon

Disliked: Cleanliness, property conditions & facilities
I booked three rooms for one night. Two of the rooms were ready by check-in time of 4:00, and the third room was ready at 4:40. The hallways were not swept. The rooms smelled musty. Bathtub in one room was very dirty. Bathroom sink in another room did not have hot water. Mattresses in all rooms were very soft. One bed had broken springs. There is no on-site pool. There is a complimentary shuttle which transports you to Vivo Beach Club. Staff was very friendly. Plenty of restaurants within walking distance. Overall, paid way too much for what we received. Glad we only stayed for one night.
Stayed 1 night in Dec 2024

4/10 Poor

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Active construction during our stay. Extremely loud drilling and hammering starting at 9AM in the room above us. It was so bad that we had to get up hastily from our sleep to escapee from the head splitting noise and couldn’t return to the room until checkout. Also the pool was at a different location- not on the premises as advertised.
Stayed 1 night in Dec 2024

2/10 Terrible

Marjorie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worse hotel I have ever stayed, very old and dated, noisy and smelly, my biggest mistake. The price you pay when you book a last minute hotel, food not good either
Stayed 5 nights in Dec 2024

6/10 Okay

RAHNAEJAH

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Jesús

Travelled with family
Disliked: Property conditions & facilities
No pool
Stayed 1 night in Dec 2024

10/10 Excellent

Luz

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place!
Stayed 1 night in Dec 2024

2/10 Terrible

Tiwari

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Rob

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not worth the price
Stayed 1 night in Dec 2024

2/10 Terrible

Rajesh

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was bad as there was a construction going just above our rooms 7th floor. The work started 3 days continuously starting from 6am with loud noises just above our room. It was very difficult to sleep and hotel management didn’t do anything to stop. After lot of complaints they tried to give one night refund but they charged resort fees. Since it was a last minute reservation we didn’t have much choice around hotel booking and ended up here. I wish we had planned and took a much better hotel for the price they charged us. One more unfairness on the hotel management is they refunded 2 nights and resort fees for an African American who complained along with us who was in 3rd floor(the lady was kind enough to share the information with us) but we were offered only 1 day even though we were impacted pretty bad. Seems like some favoritism for management. I felt it was pretty biased. Coming to the rooms, they are very small. Bathroom is very small and broken taps. Note that there is no pool and kids play area at property like they advertised. Though our stay has bitter experience, we enjoyed the food at hotel restaurant. If there is a second option will not stay here and would not recommend this hotel.
Stayed 4 nights in Dec 2024

2/10 Terrible

Trisha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty place. They held an event….no big deal, however the music rattled and I mean RATTLED OUR WHOLE ROOM. We were on the third floor!
Stayed 3 nights in Dec 2024

2/10 Terrible

Chithra

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dec 2024- Please avoid this facility, even if you see the rates lower than other hotels. There are major construction going on in the building and the noise out of that is passing thru the vents and the irrespective of the floor you get, you will have construction noice starring at 6am. We were even unlucky that they gave us 6th floor when the construction was right above our floor. When we complaint about it, staff was not even keen to help. When the noice reach beyond tolerable limit, we had a serious discussion with the facility director. If you stay here, it will ruin your vacation, we are not flying all the way there to deal with such issues. Also note, there is NO swimming pool and children play area. They are falsely advertising those with pics. They have a tie up with a beach club which is 10 mins drive and provide shuttle. Well, that is much different from having pool in the facility especially if you have kids. I do not recommend this hotel at all. We just came back from there today, this worst experience, almost killed the joy of the trip.
Stayed 4 nights in Dec 2024

4/10 Poor

Andrea

Stayed 3 nights in Dec 2024

10/10 Excellent

Edward

Stayed 1 night in Dec 2024

10/10 Excellent

Jerry, Jacksonville

Stayed 1 night in Dec 2024

6/10 Okay

Garrett

Travelled with family and small children
No microwave in room, bed was uncomfortable. Under renovation so we had a loud alarm clock.
Stayed 4 nights in Dec 2024

6/10 Okay

Garrenson

Stayed 1 night in Dec 2024

10/10 Excellent

Juan J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable. El lugar limpio y organizado. Buen trabajo mi gente.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
l loved it here
Stayed 2 nights in Dec 2024

10/10 Excellent

Abelardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was really quiet despite being in a tourist area
Stayed 1 night in Dec 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short stay
If you have a short stay in San Juan this hotel is a very reasonable option
Stayed 4 nights in Dec 2024