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Hesperia Donosti

4.0 star property

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Photo gallery for Hesperia Donosti

Aerial view
Superior Room, Terrace, City View | Minibar, in-room safe, desk, soundproofing
Outdoor dining
Lobby
Minibar, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Avenida Zarautz, 120, San Sebastian, Gipuzkoa, 20018
  • Concha Promenade
    ‪2 min drive‬
  • Miramar Palace
    ‪2 min drive‬
  • Donostia-San Sebastian Aquarium
    ‪8 min drive‬
  • San Sebastian (EAS)
    ‪23 min drive‬

Room options

View all photos for Standard Room, City View

Minibar, in-room safe, desk, soundproofing

Standard Room, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, City View (Extra Bed 3 adults)

Minibar, in-room safe, desk, soundproofing

Standard Room, City View (Extra Bed 3 adults)

  • 22 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, City View (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, soundproofing

Standard Room, City View (Extra Bed 2 adults + 1 child)

  • 22 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, Terrace, City View

Minibar, in-room safe, desk, soundproofing

Superior Room, Terrace, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Hesperia Donosti

Hotel in San Sebastián with fitness centre and sauna
A restaurant, a fitness centre and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space.
Hesperia Donosti offers 45 accommodations with minibars and a safe. Premium satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
During your stay at Hesperia Donosti, you'll be within walking distance of Parque Aiete. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Just a 2-minute drive from Royal Palace of Miramar and a few minutes from Concha Promenade
  • Airport shuttle service available
Hesperia Donosti offers its guests a sauna and a fitness centre. There's a restaurant on site. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3391 square feet (315 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hesperia Donosti. Parking is available for a fee.

This 4-star San Sebastián hotel is smoke free.

Hesperia Donosti has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Parking on site (EUR 17 per day)

Food and drink

  • A restaurant

Things to do

  • Gym
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,391 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 33.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 17 per day
  • Rollaway bed fee: EUR 33.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hesperia Donosti San Sebastián Donostia
Hesperia Donosti Hotel
Hesperia Donosti Hotel San Sebastian
Hesperia Donosti San Sebastian
Hesperia Donosti Hotel San Sebastian - Donostia
Hesperia Donosti Hotel
Hesperia Donosti San Sebastian
Hesperia Donosti Hotel San Sebastian

Hesperia Donosti Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 68 out of 184 reviews
Rating 8 - Good. 79 out of 184 reviews
Rating 6 - Okay. 29 out of 184 reviews
Rating 4 - Poor. 5 out of 184 reviews
Rating 2 - Terrible. 3 out of 184 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

DANIEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Comfortable room and kind assistance from the hotel staff
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with a Bus stop near by. Room was nice, although we had some issues with the shower head (shower had no pressure). Great experience overall.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel !

Very nice , not in the center of the city. But we had a car and it was not a problem and you can also go by bus. The bus stop it’s right there and it takes about 20 minutes to go downtown. There is also enough parking for your car, it can cost you about 4 euros if you use the machine to get a ticket, the front desk personnel will help you . Breakfast was good and the hotels cafeteria is open until 10 pm , which makes a big difference . If you don’t want to go out to look for a restaurant . Helpful staff .
Stayed 2 nights in Apr 2019

10/10 Excellent

Kammi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed more than once here

Clean, good continental breakfast, English speakers, quiet, easy to get to
Stayed 1 night in Apr 2019

6/10 Okay

Kathleen

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Decent hotel and nice people, but no ac. Too hot.

The room was nice but boiling hot. The ac was not available yet. We lost sleep over being so hot. They changed our room but didn’t offer any comps or partial refund. Maybe because we did t book directly with them?
Stayed 3 nights in Mar 2019

8/10 Good

Ragnhild, Alicante

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was more outside the center than expected. No restaurant, but excellent breakfast in the bar.
Stayed 2 nights in Nov 2018

10/10 Excellent

Lisa&Jim, B.C. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great staff and support. Hotel is not in the downtown area and requires a 10 or 12 minute bus ride to the beach area. This is not a problem as there are bus stops on both sides of the hotel and buses run every few minutes. Clean and convenient, would certainly stay there again.
Stayed 3 nights in Sep 2018

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We always stay here when in town, great location and amenities. Always a great stay l.
Stayed 4 nights in Sep 2018

10/10 Excellent

Harold, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Alain

Is not a 4* but is ok. Big bathroom,but not possible to have a big bed just little ones
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location.

super comfortable beds!!! great food at the restaurant
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018

6/10 Okay

Ullrich, Santiago

Liked: Staff & service, room comfort

Acceptable stay, could be better

Rooms korntotally clean (floor), corridor with old smell, staff left for luch all cleaning materiall on the corridor including in front of my door. Not very pleasant.
Stayed 1 night in May 2018

10/10 Excellent

Kammi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Donostia visitors

Nice, comfortable hotel.

8/10 Good

Juan, Madrid

Liked: Cleanliness, staff & service, room comfort

Clean, not in the center but calm hotel.

The Staff was really helpful. The place is not in a centric spot (of course I knew it before going). Clean and fast room service. The breakfast was ok.
Stayed 2 nights in Oct 2017

6/10 Okay

k, Vancouver BC

Liked: Cleanliness, staff & service, room comfort

15 min bus ride into city center

Hotel very clean. Room Floors need some renovation. Laminate curling up.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Why stay here?

We always choose to stay at this hotel, everything is great and it is super clean!
Stayed 3 nights in Sep 2017

10/10 Excellent

Lingling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel in a quiet area that close enough to the center of the city and to the freeways.
Stayed 5 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vwry good hotel to stay in San Sebastian.

Very good hotel, friendly reception, rich buffet breakfast. Clean and neat.
Stayed 1 night in Jun 2017

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quality hotel with easy access to transport

We stayed in this hotel during our 2.5 days stay in San Sebastian. Hotel is very good but a bit far from all the old town and tourist attraction, however, 2 lines of buses stop right in front of the hotel, and you can get to the heart of the old town with a single ride in 15 minutes. There's also a bus that goes straight to the airport, that stops a few steps from our hotel
Stayed 2 nights in Jun 2017

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE HOTEL, OTHER THAN NOT THE PLACE FOR EATING

EVERYTHING WAS FINE WITH THE HOTEL, EXCEPT THE EXCESSIVE COST OF BREAKFAST.

6/10 Okay

Greg, Central PA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel outside of town

This is a nice modern hotel that appears to be located in an urban commercial area. It was a very rainy day when we arrived and it seemed a little hard to locate. The staff spoke English and was very pleasant. Parking was underground and under the hotel. The rooms were modern and clean and the breakfast was a little pricey but good with a good variety. There was no restaurant within walking distance and we didn't want to drive around looking for a place for fear of getting lost. So we ate what we had with us. We only spent the one night and the weather was too bad to do anything touristy.