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Hotel Arbaso

4.0 star property

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Photo gallery for Hotel Arbaso

Front of property
Reception
Reception
Reception
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

Map
Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004
  • Concha Promenade
    ‪4 min walk‬
  • Plaza de La Constitucion
    ‪11 min walk‬
  • Donostia-San Sebastian Aquarium
    ‪17 min walk‬
  • San Sebastian (EAS)
    ‪22 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Premium bedding, down duvets, Select Comfort beds, minibar

Basic Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Premium bedding, down duvets, Select Comfort beds, minibar

Comfort Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Suite

Basic Suite | Premium bedding, down duvets, Select Comfort beds, minibar

Basic Suite

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Suite (Mirador)

Premium Suite (Mirador) | Premium bedding, down duvets, Select Comfort beds, minibar

Premium Suite (Mirador)

  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Room

Premium bedding, down duvets, Select Comfort beds, minibar

Premium Room

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms (Catedral)

Deluxe Suite, 2 Bedrooms (Catedral) | Living area | 43-inch TV with digital channels, Netflix, streaming services

Deluxe Suite, 2 Bedrooms (Catedral)

  • 73 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Junior Suite

Premium bedding, down duvets, Select Comfort beds, minibar

Junior Suite

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Penthouse

Premium Penthouse | Premium bedding, down duvets, Select Comfort beds, minibar

Premium Penthouse

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Duplex

Deluxe Duplex | Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Duplex

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Arbaso

Central hotel connected to the convention centre in San Sebastián with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a steam room and a coffee shop/cafe are on-site.
Hotel Arbaso offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This San Sebastián hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available.
Our customers tell us that they can't get enough of the helpful staff at Hotel Arbaso. During your stay, you'll be connected to the convention centre and just a quick walk from Concha Beach. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at Narru, a fine-dining restaurant that serves Basque cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and complimentary bicycles
  • 6 minutes by foot from Concha Beach and a 4-minute drive from Reale Arena
  • Airport shuttle service available for a fee
Hotel Arbaso offers its guests a steam room, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Arbaso. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star San Sebastián hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
Narru – This fine-dining restaurant specialises in Basque cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 35 per night)
  • Secured, covered valet parking on site (EUR 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Narru

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Private wine tours
  • Steam room
  • Wine tours

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 35 per person
  • Airport shuttle fee: EUR 57 per person (one-way)
  • Airport shuttle fee per child: EUR 57 (one-way)
  • Covered self-parking fee: EUR 35 per night
  • Valet parking fee: EUR 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Hotel Arbaso offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Arbaso Hotel
Hotel Arbaso San Sebastián
Hotel Arbaso Hotel San Sebastián

Hotel Arbaso Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 298 out of 338 reviews
Rating 8 - Good. 26 out of 338 reviews
Rating 6 - Okay. 5 out of 338 reviews
Rating 4 - Poor. 1 out of 338 reviews
Rating 2 - Terrible. 8 out of 338 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Blas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
My whole experience was amazing. Everything at the hotel was amazing. Our first night the bathroom shower was not working and they quickly changed our room. Service is 10/10, everyone was extremely kind and eager to help. The room was super clean, beds were comfortable and the AC works well. Bathroom was also very clean. The location of the hotel is great, walking distance to all the shops and restaurants. Hotel restaurant is also excellent. I would definitely come back and would recommend it
Stayed 2 nights in Dec 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough good things about this hotel! Clean, contemporary atmosphere without feeling sterile. Master suite had a very comfortable king bed/pillows, spacious bathroom w/2 sinks, automatic bidet toilet, roomy shower with multiple shower options. Excellent bar/restaurant in the lobby with great bartenders. Amazing staff, from the doormen to the concierge. Whatever we asked for, they made it happen - quickly and with a smile. Private tour of Rioja wine country? They had it booked in an hour with a guide who is an expert on Basque history and culture. Daytrip to the Guggenheim in Bilbao? Here's the best way to do it. Not an inexpensive hotel, but far less expensive than some of the marquis hotels in the city and worth every penny. Truly, this is what every upscale hotel experience should be like.
Stayed 4 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel in every way...
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024

10/10 Excellent

Lin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our three night stay at Hotel Arbaso. It is a modern and clean property, and we got our best sleep during our trip here! Everyone on the staff is very friendly, warm, and helpful. The location could not be more perfect. It's located on a quiet street and in walking distance to many sites including the Old Town, beach, and restaurants. The room was quite spacious also, and I surely enjoyed the Dyson hair dryer in the bathroom!
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean, excellent attention to detail. Excellent staff. Hotel very well situated. Hard to fault this lovely hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Daraphanh, West Covina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new clean , great service, nice staff.
Stayed 2 nights in Sep 2024

2/10 Terrible

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upside was that we had a junior suite which was excellent. There was not really a bar area and the staff always seemed stressed. Trying to find seat for us was also a challenge. Reception staff were great as were the hall guys, don’t miss the sauna.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great comfortable hotel, close to 5 star. Best location in San Sebastián
Stayed 7 nights in Aug 2024

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, quiet, modern, clean
Stayed 3 nights in Aug 2024

10/10 Excellent

Daley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property. Rooms are perfect. Beware of the dark shades and comfy beds. You just may get the best night sleep of our life. My entire family did not wake up till 1030 am (including our two year old). Had such a lovely stay.
Stayed 1 night in Jul 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

keith

Liked: Staff & service, property conditions & facilities
This is a first class property with a wonderful finish to the rooms. Modern and Simple excellence. Staff friendly and location really close to any areas you would like to walk.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing and the food was fantastic. Buy the daily breakfast its worth it. Overall was a fantastic experience and they made us feel special and important.
Stayed 4 nights in Jun 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction was being done next door
Stayed 3 nights in Jul 2024

10/10 Excellent

MANUEL, MIAMI

Stayed 3 nights in Jun 2024

10/10 Excellent

Thomas, Cary

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice rooms, great staff, Michelin Star restaurant- so of course a great breakfast! Very convenient to all of the activities in San Sebastián which is a wonderful walkable town with a spectacular natural bay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Francis, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient location and helpful staff. Modern facilities and solid restaurant
Stayed 3 nights in Jun 2024

10/10 Excellent

Selen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great location
Stayed 4 nights in Jun 2024