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Hotel Trueba

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Trueba

Winery
Boating
Hiking
Ecotours
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Trueba, 1, San Sebastián, Gipuzkoa, 20001
  • Zurriola Beach
    6 min walk
  • Kursaal Congress Centre and Auditorium
    6 min walk
  • Maria Cristina Bridge
    11 min walk
  • San Sebastian (EAS)
    20 min drive

Room options

View all photos for Luxury Room

Luxury Room | Down duvets, in-room safe, desk, soundproofing

Luxury Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Room amenity

Superior Double or Twin Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Economy Room

Economy Room | Down duvets, in-room safe, desk, soundproofing

Economy Room

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Aldamar

Free WiFi
Air conditioning
Parking available
Housekeeping
4.6 out of 5, Wonderful, (246)
The price is €66
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Aldamar

About this property

Hotel Trueba

Hotel connected to the convention centre in Gros
This smoke-free hotel features coffee/tea in a common area, a fridge in a common area and concierge services. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance.
Hotel Trueba offers 10 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Rooms open to balconies. Beds feature down duvets. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Hotel Trueba, you're connected to the convention centre and just a quick walk from San Ignacio Church. Enjoy features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Amenities include a front desk safe, a lift and coffee/tea in a common area
  • Steps from San Ignacio Church and 14 minutes on foot from Concha Beach
As a guest of Hotel Trueba, you'll find tour/ticket assistance, coffee/tea in common area, and concierge services. Public spaces have free WiFi. Hotel Trueba also features express check-in, express check-out, and a front desk safe.

This San Sebastián hotel is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 23 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 21-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 23 per day(656 ft away; open 24 hours)
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
The front desk at this property is open daily from 9:00 AM - 4:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Gran Bahía Bernardo
Gran Bahía Bernardo San Sebastian
Hotel Gran Bahía Bernardo
Hotel Gran Bahía Bernardo San Sebastian
Gran Bahía Bernardo Sebastian
Bernardo Hotel
Hotel Trueba Hotel
Hotel Gran Bahía Bernardo
Hotel Trueba San Sebastián
Hotel Trueba Hotel San Sebastián

Hotel Trueba Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 192 reviews" "
Rating 8 - Good. 83 out of 192 reviews" "
Rating 6 - Okay. 17 out of 192 reviews" "
Rating 4 - Poor. 1 out of 192 reviews" "
Rating 2 - Terrible. 0 out of 192 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Perfect location!!
Stayed 6 nights in Jun 2024

10/10 Excellent

Cynthia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area and the free coffee & tea is a plus…
Stayed 2 nights in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The room No.4 which I stayed in was perfect. The only issue was the small shower cubicle.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ciara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here! Such a lovely hotel and the staff made you feel at home! Also the location is top notch as it’s walking distance to everything! We will definitely back!! Thanks for everything!
Stayed 2 nights in May 2023

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, minutes to old town and beaches. Super friendly staff, comfortable room.
Stayed 3 nights in Mar 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Absolute gem. Nice more or less historic building with newly renovated rooms. Very nice and very clean. Friendly staff. Absolutely recommend.
Stayed 1 night in Mar 2021

10/10 Excellent

Neil

Stayed 1 night in Nov 2020

10/10 Excellent

Sorin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
We arrived late one evening, reception was closed, however they’d called & messaged instructions in advance. Our room was ready, keys collected, and parking sorted. Outstanding service! Great recommendations for local places, comfortable & modern room w style. Friendly staff. Oh, and they took great care to accommodate our dog!
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Small, quiet and perfectly located. Service was beyond kind and hospitable.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff who had great recommendations About San Sebastián- bed was a little hard and you get some street noise. Location and staff make up for other deficiencies-
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
This is more of a boutique hotel with a touch of a bed and breakfast feel. Just one floor of rooms, with the feeling of it being privately operated. The AC was broken the duration of our stay and we weren't informed of this until we asked. The staff were extremely pleasant, kind and helpful, though. Free bottled water and Nespresso coffee in the lobby was a nice touch. Overall it was a decent stay with a few hiccups, but I must admit I was surprised the hotel wasn't what the images lead me to believe it would be.
Stayed 2 nights in Sep 2019

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel was very clean. Our room was modern and well cared for. Breakfast was great. It was more than a basic continental breakfast with bread, cereal, and fruit. There were meats, cheeses, tomato for “pan tumaca.” Check in was easy. The staff was really friendly. We were celebrating a special occasion and the staff treated us to a glass of wine. It was hot out and I don’t sleep well in the heat so I was grateful that the air conditioning in the room was top notch. The location was perfect - lots of great bars and restaurants just a block or two away. The beach is also really close. We will stay here again when we return!
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Neville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOP MARKS!
Great property, well located and helpful staff.
Stayed 2 nights in Jun 2019

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Great location a few minutes from the beach and 5 minutes walk to the main tapas bar area.
Stayed 2 nights in Mar 2019

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Nov 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful hotel in San Sebastián/Donostia
This hotel is well situated near the surfing beach. It is well placed for restaurants, etc, and about a 10-15 minute walk from the train station (how I arrived) and the old town. It provides beach towels to its guests. The staff was friendly and conversant in English. I was very pleased with my stay. It provides water bottles for its guest (the first one is free, the second one should be paid on an honor system) and coffee in the morning (again payment is on an honor system).
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious, comfortable, and accommodating and lovely staff! Location is central and close to old town and other surrounding vacinities. Only down side was the noise. It faces a very busy, main road and people are out late and hanging out at shops below. Additionally, street cleaners came by which was exceptionally noisy. I got about 2.5 hours sleep. If I had packed earplugs I think it would have been better. This was the only downfall.
Stayed 1 night in Jun 2018

8/10 Good

Vern, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with convenient location. Parking was good, but not fully free. We may have misunderstood, but we ended up paying about 50%.
Stayed 2 nights in Jun 2018

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
We arrived in San Sebastian feeling very tired after having travelled for a few days. So being warmly received and having a lovely large room with big sparkling bathroom and a superbly comfortable super king sized bed was bliss. The hotel is perfectly situated, just a pleasant stroll from San Sebastian's centre. Parking is around the corner and discounted. We bought our dog, and she was welcomed effusively by the hotel receptionist. Some very appreciated small touches was a complimentary bottle of Red wine in our room and a help yourself fridge which was in the corridor outside of our room, full of small bottles of water. There was an honesty box for you to pay for them, and we were grateful as we had forgotten to pick up any water whilst we were out exploring. All in all, a perfect hotel stay that was most enjoyable.
Stayed 1 night in Jun 2018

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Laura!
Lovely renovated rooms and a good breakfast for the price (peach cake included!) Special mention to Laura, who was an excellent receptionist, breakfast manager and trouble shooter. She seemed to be there morning and night and when a mechanical problem with our AC required a technician, she managed to find two fans for our room for the evening as it was a Sunday.
Stayed 1 night in May 2018