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Hotel Isabella Sorrento

3.0 star property

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Photo gallery for Hotel Isabella Sorrento

Outdoor pool, pool loungers
View from property
Bar (on property)
Lobby
Lounge

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Pet-friendly
  • Room service
  • Breakfast included

Explore the area

Map
Via Cocumella, 12, Sant'Agnello, Campania, 80065
  • Corso Italia
    ‪3 min walk‬
  • Piazza Tasso
    ‪17 min walk‬
  • Sorrento Beach
    ‪16 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪81 min drive‬

Room options

Standard Room

  • Sleeps 3
  • 3 Single Beds

Standard Room

  • Sleeps 1
  • 1 Single Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Isabella Sorrento

Hotel with free breakfast, a short walk to Corso Italia
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, dry cleaning and a 24-hour front desk.
Hotel Isabella Sorrento offers 46 accommodations with a safe and a hairdryer. Satellite televisions are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Isabella Sorrento, you're just a quick walk from Corso Italia. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Just a 3-minute walk from Corso Italia and 5 minutes on foot from Gulf of Naples
  • Airport shuttle service available
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

An outdoor pool, a terrace, and multilingual staff are also featured at Hotel Isabella Sorrento. Parking is available for a fee.

Guests are served a free breakfast.
Hotel Isabella Sorrento has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Parking on site (EUR 10 per day)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Londra Sant'Agnello
Londra Sant'Agnello
Hotel Isabella Sorrento Hotel
Hotel Isabella Sorrento Sant'Agnello
Hotel Isabella Sorrento Hotel Sant'Agnello

Hotel Isabella Sorrento Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 22 reviews
Rating 8 - Good. 9 out of 22 reviews
Rating 6 - Okay. 6 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 3 out of 22 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Bit far out of the centre and not clean
The hotel pool facilities were very good. Breakfast was below averag. The hotel is a good 15minutes walk into the centre of Sorrento along some roads where there is not path. The biggest problem was the massive ant infestation that seemed to be in my room. It was ridiculous.
Stayed 7 nights in Aug 2018

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly , helpful staff
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

I just love this part of Italy, and hotel staff were great, however I think interaction with the customer should be improved (Such ya telling me exactly when and where breakfast is, what is the WiFi password, simple things like these). Room was okay. The room has a TV, but it wasn’t working and the remote control was also malfunctioned. Also the shower seemed to overflow with water when being used.
Stayed 2 nights in Jun 2018

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
absolutely loved it, breakfast was fab locaion was perfect a few ants but not worth a complaint. Reception staff were lovely man at breakfast was very friendly so were the cleaners. New bed sheets everyday and new towels which was fab!! 10/10 me and my boyfriend loved it and will be going back next year
Stayed 7 nights in Aug 2017

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money, Basic but convenient.
My parents went to a wedding in Sorrento, so they stayed at the Hotel Londra for 3 nights. I also visited the Hotel when they checked in, and it looked clean, and tidy. The location was ideal, not in a busy area, but only 20 min. away from Sorrento. They did enjoy breakfast (italian style), and also the dinner menu was value for money, 10 Euros for a main course ( big portion of Cotoletta with salad and potatoes). The swimming pool area is clean, and the prices of drinks are very reasonable. Unlikely other people who love moaning about anything, when they only pay for a 3 star Hotel but they expect 4 star service, my parents were happy to stay at Hotel Londra, which as they said, it was value for money.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Nice pool , good shaded terrace at side of pool , Its a nice little hotel with all the basics covered and within a 20 min walk to Sorrento main square
Stayed 7 nights in Jun 2017

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel and location
Enjoyed our stay at Hotel Londra. The hotel had received some bad reviews online but personally I think these are harsh and over the top. The hotel is clean and in a good location to walk into Sorrento. It also has some good facilities near by such as La Marinella beach club and bars/restaurants if you don't fancy walking the ten minutes into Sorrento. I would definitely stay here again. My only criticism is the staff could be friendlier.
Stayed 2 nights in Jun 2017

6/10 Okay

Alex

Does the job
Cheap for a reason but perfectly adequate.
Stayed 2 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok hotel, you get cheap rates but a cheap deal.
15 min walk from the centre of sorrento, this was fine for us but not for everyone I imagine. The staff were really friendly and helpful and after the first uncomfortable night gave us the air con remote and wifi access, non of which were disclosed to us at check in. The breakfast was terrible, the milk was warm for the 2 types of 100% sugar cereal available, and the coffee. Don't get me started. It's an Italian family run hotel, how can you serve coffee from that coffee machine that tastes that bad. Didn't taste real!!! The local Youghurts were lovely though. Overal Far to much sugar and white flour based carbs on offer the fruit was all mouldy so we stayed away from that. The pool wasn't the cleanest either, lots of dead bugs floating around, and most of the day was in the shade apart from one end. I mean compared to most of the other hotels around, it was very cheap for the week, close enough to everything, just not a 3* hotel in my opinion. The room was cleaned everyday and the staff were very friendly and helpful. I would stay there again just probably skip the breakfast and the pool

6/10 Okay

Rachel

Liked: Staff & service
Nice budget hotel
You pay for what you get in and around Sorrento. Its a no frills hotel, cheap for the area. Its clean and breakfast was nice each morning and its in a good location, about 15 mins walk to the centre of Sorrento. Usually air con is 7 euro per day but they included that for us which was a nice touch.

2/10 Terrible

Ariana, New York, NY

Disliked: Staff & service, property conditions & facilities, room comfort
Unacceptable for a Hotel
I booked Hotel Londra for three nights based on the price and other reviews that said it's clean and no frills, and a good deal for the price. My experience was terrible and I am glad it's over. The hotel is outdated, but that itself is not the issue. I have stayed at older hotels that are fine. The shower stall is so small that I could not wash my hair without banging my elbows against the walls. I am 5'4", 145 lbs. Not a particularly large person. Totally uncomfortable and felt like I could not get a good shower my entire time spent there. See photo. The TOWELS are not real towels--they are the equivalent of a dish cloth--thin and scratchy and uncomfortable. We thought it was a joke when we arrived, only to realize these are the actual towels they use for guests. See photo. The room was borderline dirty, and upon arrival we found there were several mosquitoes in the room. I slept horribly because I kept getting bit. There were also small black ants in the bathroom. The bed was outdated with old mattresses pushed together--felt springs in my back when laying down. Other guests have mentioned the short walk from the hotel to downtown Sorrento-- 15-20 minutes. However, it is on a ridiculously busy street where the sidewalk is at worst one foot across and at best two feet across! There is a sign on the back of the door that warns the guests if they leave early they will be charged the full amount--NOT SURPRISING! I'm sure more than a few people have wanted to leave early.

8/10 Good

Paul, London

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyable stay
Enjoy my stay great value for money 15-20 walk into town.

2/10 Terrible

Mary, Broxburn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid Hotel Londra
On return to room our room door was ajar! Reported to evening desk staff. Didn't believe us. NO HELP. On last night ant infested. Gave room spray. Most unpleasant and rude member of staff( same evening desk manager). In all our travels this must be the worst hotel we've ever stayed in due to rude staff. Very disappointed.

8/10 Good

Jan-Peter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Patdau, Grenoble

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon accueil. Chambre au 2e, perpendiculaire à la route très fréquentée, donc pas mal de bruits. A 15 ou 20 minutes à pieds de Sorrento. Un bus passe au pied de l'hôtel. Piscine disponible et au calme. Parking disponible à 100 mètres, payant. Chambre propre et bien entretenue, avec un balcon (agréable). Déco très kitch.
Stayed 6 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arnaque totale ne méritant pas 3 étoiles.
Hôtel donnant sur route très fréquentée. Chambres très mal insonorisées. Personnel pas du tout discret et très bruyant la nuit. Parking payant enfin si on peut appeler cela un parking. Gros tas de poussière sous le lit. Douche très petite et présence de fourmis dans celle-çi . Je ne suis pas difficile mais là j'ai trouvé que c'était une catastrophe totale donc je vous déconseille fortement cet hôtel.
Stayed 7 nights in Sep 2018

6/10 Okay

Cleo

Disliked: Property conditions & facilities, room comfort
Hotell Londra.
Hotellet låg ganska centralt. Ca 10 min till city. Bedrövlig Wifi. Hotellets pool var ok. Rummet litet och låg precis intill lobbyn. Mycket störande. Våning 2 och 3 troligtvis bättre. Tips,, boka ett dubbelrum med balkong mot vattnet. Troligtvis inte så mycket dyrare men mycket bekvämare. Rekommenderar inte detta hotell.
Stayed 3 nights in Sep 2017

8/10 Good

Inés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

michy, avellino

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotdl conforteve vicino al mare e al centro
Hotel pulito ben ristrutturato personale gentile unico neo:la cucina e' da chiudere la colazione improponibile