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Hotel Casa Santa Elena

1.0 star property

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Photo gallery for Hotel Casa Santa Elena

Hallway
Terrace/patio
Aerial view
Twin Room, Garden View | Premium bedding, iron/ironing board, free WiFi, bed sheets
Reception hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Ctra. de Santa Cristina d'Aro, Santa Cristina de Aro, Girona, 17246
  • Costa Brava Golf Club
    ‪10 min drive‬
  • Platja d'Aro Beach
    ‪15 min drive‬
  • Parc Aventura
    ‪15 min drive‬
  • Gerona (GRO-Costa Brava)
    ‪26 min drive‬

Room options

View all photos for Twin Room, Garden View

Twin Room, Garden View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Twin Room, Garden View

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Director)

Room (Director) | Room amenity

Room (Director)

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room, Accessible

Standard Double or Twin Room, Accessible | Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room, Accessible

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room

Double Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Casa Santa Elena

Eco-certified hotel with 24-hour business centre and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, conference space and concierge services. Housekeeping is available once per stay.
Hotel Casa Santa Elena offers 69 air-conditioned accommodations, with free toiletries. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in February 2019.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Casa Santa Elena, you'll be close to Costa Brava Golf Club. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Mediterranean cuisine and garden views while dining at Casa Santa Elena
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 15 minutes by car from Platja d'Aro Beach and 10 minutes from Costa Brava Golf Club
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1421 square feet (132 square metres) and includes conference space. A library, a terrace, and barbecue grills are also featured at the eco-certified Hotel Casa Santa Elena. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Casa Santa Elena was completed in February 2019.

This Santa Cristina de Aro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 9:30 AM.
Casa Santa Elena – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:30 AM to 9:30 AM for a fee: EUR 8 for adults and EUR 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Santa Elena

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,421 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The entrance to the property closes between 2 AM and 7 AM. Guests are not permitted to enter or leave the property during this time.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 5 for children
  • Airport shuttle fee: EUR 150 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number HG-004853-28

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Hotel Casa Santa Elena Santa Cristina de Aro
Casa Santa Elena Santa Cristina de Aro
Hotel Casa Santa Elena Santa Cristina de Aro
Casa Santa Elena
Santa Cristina de Aro Hotel Casa Santa Elena Hotel
Hotel Hotel Casa Santa Elena
Hotel Casa Santa Elena Hotel
Hotel Casa Santa Elena Santa Cristina de Aro
Hotel Casa Santa Elena Hotel Santa Cristina de Aro

Hotel Casa Santa Elena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia estupenda y un personal muy atento. Las habitaciones y los espacios del Hotel muy limpios y bien equipados.
Stayed 3 nights in Aug 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Sitio ideal para descansar y desconectar. Personal atento y amable. Desayuno correcto así como la habitación. Volveré seguro !
Stayed 2 nights in Aug 2024

4/10 Poor

JORDI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Regular Casa Santa Elena
No hay datos en las habitaciones ni wifi. Hay q salir al jardin para tener wifi. No puedes llamar ni recibir llamadas. La mitad de los canales de TV NO funcionan. Buen precio y habitacion limpia. Buen desayuno
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is surrounded by a huge territory of gardens that belongs to the hotel. The rooms are very clean, the smell is always nice, the service is more than great. The hospitality of the staff is of a 5 star hotel. The only reason they are 1 star is because the rooms are small. Otherwise they would be easily a 4 star hotel in my opinion. We were very comfortable, satisfied and safe. There is plenty of parking space inside the hotel territory. The only thing I would recommend them to improve is the breakfast buffet food variety. Although they serve a good breakfast buffet, I found the variety of items limiting. Last but not least, the location is within 10-15 minutes by car from the coast line, so for people with a car, it’s not an issue at all. If you don’t have a car, it’s around 10 minutes walk to the closest bus stop.
Stayed 3 nights in Aug 2024

10/10 Excellent

Iván

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Xavier

Liked: Staff & service, property conditions & facilities, room comfort
Un lloc amb encant.
L'hotel està en un lloc encantador amb un jardí molt gran i ben cuidat (tot i que en una part hi feien obres de millora) per fer un passeig, exercici o sentar-se en un banc. Per tema d'estalvi d'aigua i de recursos naturals, només feien la neteja de l'habitació cada 3 dies. La idea no ens sembla malament, però enlloc ho vam llegir ni al fer el chekin ens ho van explicar. El personal molt agradable i atent. L'esmorzar molt correcte, amb varietat d'embotits, de formatges, de fruita, fruita seca, iogurts, pa i brioixeria i sucs. També hi ha una màquina de cafè i una expenedora d'aigua d'ampolla (pagant) i d'aigua a granel (gratuïta). L'habitació justa de mides però amb molta llum ja que dona al jardí. El matalàs una mica dur pel nostre gust. El lavabo net i amb tot el necessari. Te zona de pícnic. El venen com a lloc de meditació, però tot i que hi ha monges i capella, en cap cas et trobes en un lloc de culte. Un bon lloc per anar a descansar.
Stayed 3 nights in Jun 2024

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Gente súper amable hotel sencillo y tranquilo
Stayed 1 night in Aug 2023

10/10 Excellent

Imma

Liked: Cleanliness, property conditions & facilities, room comfort
Estancia perfecta, instalaciones y servicios de 10, el sitio precioso y a atención del servicio excelente. Recomendable 100%
Stayed 1 night in Aug 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia, muchas áreas verdes, la habitación muy limpia y comoda, repetiriamos nuevamente!
Stayed 1 night in Jul 2019