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Hotel Silken Atlántida Santa Cruz

4.0 star property
VIP Access

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Photo gallery for Hotel Silken Atlántida Santa Cruz

Front of property
Silken Club | Living area | Flat-screen TV
Silken Club | Living area | Flat-screen TV
Reception
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Avenida del Tres de Mayo, s/n, Santa Cruz de Tenerife, Tenerife, 38005
  • Centro Comercial Meridiano
    ‪2 min walk‬
  • Tenerife Auditorium
    ‪9 min walk‬
  • Plaza de Espana
    ‪18 min walk‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Silken Club)

Junior Suite (Silken Club) | Minibar, in-room safe, desk, blackout curtains

Junior Suite (Silken Club)

  • Sleeps 2
  • 2 Single Beds

View all photos for Offer

Minibar, in-room safe, desk, blackout curtains

Offer

  • Sleeps 2
  • 2 Single Beds

View all photos for Silken Club

Silken Club | Minibar, in-room safe, desk, blackout curtains

Silken Club

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Comfort Twin Room

Comfort Twin Room | Minibar, in-room safe, desk, blackout curtains

Comfort Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use

  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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for 1 room
includes taxes & fees
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About this property

Hotel Silken Atlántida Santa Cruz

Hotel connected to a shopping centre in Santa Cruz de Tenerife with a fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a conference centre are on-site.
Hotel Silken Atlántida Santa Cruz offers 144 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include a bath, designer toiletries, bidets and complimentary toiletries.

This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Silken Atlántida Santa Cruz. During your stay, you'll be connected to a shopping centre and just a quick walk from Tenerife Auditorium. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Steps from Centro Comercial Meridiano and El Tanque Cultural Space
  • Local-area shuttle service available for a fee
Hotel Silken Atlántida Santa Cruz offers its guests Access to hot tub, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Silken Atlántida Santa Cruz. For a fee, parking is available.

This 4-star Santa Cruz de Tenerife hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
GASTROBAR-SOOK – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
GASTROBAR-SOOK – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (EUR 15 per day)
  • Extended parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GASTROBAR-SOOK
  • GASTROBAR-SOOK

Things to do

  • Gym
  • Hot tub
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Self-parking fee: EUR 15 per day
  • Extended parking fee: EUR 15 per night
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number B01568377

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Silken Atlántida
Silken Atlántida Hotel
Silken Atlántida Hotel Santa Cruz
Silken Atlántida Santa Cruz
Silken Santa Cruz
Silken Atlántida Santa Cruz Hotel Santa Cruz De Tenerife
Silken Atlántida Santa Cruz Hotel
Silken Atlántida Santa Cruz Santa Cruz De Tenerife
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Silken Atlantida Santa Cruz
Hotel Silken Atlántida Santa Cruz Hotel
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Hotel Silken Atlántida Santa Cruz Hotel Santa Cruz de Tenerife

Hotel Silken Atlántida Santa Cruz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 984 reviews
Rating 8 - Good. 366 out of 984 reviews
Rating 6 - Okay. 77 out of 984 reviews
Rating 4 - Poor. 25 out of 984 reviews
Rating 2 - Terrible. 11 out of 984 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Omar

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2024

8/10 Good

Snorri

Stayed 5 nights in Sep 2024

8/10 Good

Miguel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2024

10/10 Excellent

Marnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 2 nights in Aug 2024

8/10 Good

Skyelar

Liked: Cleanliness, staff & service
The receptionist was pretty helpful. It was confusing to find parking even though he did try to explain it. The amenities I’m sure are good, but they close at 9pm so you can’t really enjoy much in the evening after dinner. Room was fairly clean. What was most irritating is that there was a light directly above the door (inside the room) that you can’t turn off and it is fairly bright while trying to sleep. Very odd.
Stayed 1 night in Aug 2024

8/10 Good

MAIDER DA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect..
Stayed 7 nights in Aug 2024

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was a great hotel glad that I booked it
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place with friendly staff, had a mini-emergency on our trip and they helped me locate a 24 hour pharmacy to get medicine!
Stayed 3 nights in Jul 2024

10/10 Excellent

Nolides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
This is a great place to stay in Santa Cruz de Tenerife. Staff is friendly, the hotel is clean and placed near shopping centers, the auditorium, and main bus station.
Stayed 1 night in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. But no complimentary drinks or irons
Everything was good and as expected except for 2 things. 1 there was no complimentary water or coffee in the room. For a 4* hotel this is to be expected. Secondly there were no irons in the hotel. They offered a ironing service, but this was not advertised. When asked they said they would have it ready in the morning. Not freat when you have places to be that evening. Thus I went out for a very important buisness dinner in creased clothing.
Stayed 1 night in Jul 2024

6/10 Okay

kevin

Liked: Cleanliness, room comfort
Disliked: Staff & service
Reception staff very good,bar/catering staff very rude unprofessional.
Stayed 2 nights in Jun 2024

10/10 Excellent

Francisco

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, it's no easy to arrive with cars
Stayed 3 nights in May 2024

10/10 Excellent

Jose, Miami Beach

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VIP lounge was perfect for a group of 8 friends so we can gather and catch up on old times. The rooms were very comfortable and included breakfast was very good.
Stayed 4 nights in Apr 2024

10/10 Excellent

Santiago

Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
No tea or coffee making facilities in deluxe room
Stayed 1 night in Apr 2024

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
There was no ice machine in the hotel and I had to purchase Ice at the bar for $5. Also, no one spoke English so it’s a challenge to get things there.
Stayed 1 night in Apr 2024

10/10 Excellent

Emmanuelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les lits étaient confortables et la chambre spacieuse et chaleureuse. Le déjeuner était simple, mais délicieux avec des produits frais Nous avons passé seulement une nuit, mais on aurait bien voulu y rester plus longtemps.
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* as always.
We always have a great stay when we are here,superb location,friendly,efficient staff.They even remembered to give us our usual suite despite me forgetting to request it.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silken Atlantida Santa Cruz de Tenerife
A nice, centrally located hotel withing walking distance of the bus station, concert hall and other tourist attractions, staff are friendly and attentive. Hotel is clean, modern with a nice bisyro restaurant, prices in which are reasonable and food quality is good
Stayed 1 night in Mar 2024

10/10 Excellent

Daile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, limpieza y comodidad, solo q no tiene piscina
Stayed 5 nights in Feb 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge comfortable room (Silken Club), ours was 1st fllor and overlooked main road but with little traffic noise due to good soundproofing. Massive double bed, quiet air con
Stayed 1 night in Feb 2024

10/10 Excellent

giorgi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024