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Hampton Inn Santa Cruz West, CA

2.5 star property

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Photo gallery for Hampton Inn Santa Cruz West, CA

Terrace/patio
Check-in/check-out kiosk
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
2424 Mission Street, Santa Cruz, CA, 95060
  • Natural Bridges State Park
    ‪15 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hampton Inn Santa Cruz West, CA

Hotel with free breakfast, near Monterey Bay
This smoke-free hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Hampton Inn Santa Cruz West, CA offers 60 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Santa Cruz West, CA. During your stay, you're just a quick walk from Swift Street Courtyard. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, convenience store and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Monterey Bay and a few minutes from Santa Cruz Beach Boardwalk
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Hampton Inn Santa Cruz West, CA. Self parking is free.

This Santa Cruz hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Santa Cruz West, Ca
Hampton Inn Santa Cruz West, CA Hotel
Hampton Inn Santa Cruz West, CA Santa Cruz
Hampton Inn Santa Cruz West, CA Hotel Santa Cruz

Hampton Inn Santa Cruz West, CA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 334 out of 500 reviews
Rating 8 - Good. 112 out of 500 reviews
Rating 6 - Okay. 31 out of 500 reviews
Rating 4 - Poor. 7 out of 500 reviews
Rating 2 - Terrible. 16 out of 500 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service
Bad Experience
I had to leave one day early and the hotel would not refund me for the one night (out of five). This is poor customer service. I won’t be returning.
Stayed 5 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained and very well located!
Stayed 6 nights in Dec 2024

10/10 Excellent

Doug

Stayed 1 night in Nov 2024

6/10 Okay

Debra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel. New. Well thought-out for a new hotel. Has all the stuff you want. Breakfast provided was a notch above typical. One downside is lack of personality - you could have been anywhere. Property could use some charm.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hilton Honors Gold member is a little tried of seeing the goodies being offered in the welcome gift being displayed at the front desk but then only given water. It’s becoming a problem for me. Maybe don’t openly display what people are missing out on.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia was not clear about the pet fee (or it was hidden in fine print). Disappointing since I searched for pet friendly hotel. 😌
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff with us so friendly and it was very clean
The location, the price point, the staff, and the cleanliness make this a wonderful find! One block from the beach. Incredibly helpful staff and clean rooms made my stay perfect.
Stayed 3 nights in Nov 2024

6/10 Okay

Calli

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Location was perfect for our needs. Felt safe staying there with two young children
Stayed 1 night in Oct 2024

8/10 Good

Denise, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel, for sure. The bathroom door lacks privacy in a strange way, and the showerheads water pressure is a bit lacking. Otherwise a solid hotel with a decent breakfast. Love the 24hr coffee and tea setup in the lobby 👍
Stayed 2 nights in Oct 2024

8/10 Good

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Levi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Tana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was superb
Stayed 2 nights in Oct 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay. Room was clean and quiet.
Stayed 2 nights in Oct 2024

6/10 Okay

Gina

Liked: Staff & service, property conditions & facilities
Spacious room, clean but bathroom smelled bad like it was cleaned with dirty sweaty towel. The pillows are not down. They are not comfy
Stayed 1 night in Oct 2024

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay again
Perfect stay as always.Great free hot breakfast,free parking,great costumer service and also good location.
Stayed 1 night in Oct 2024

10/10 Excellent

Maetuss

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a weekend stay to go to the boardwalk and the beach. Included continental breakfast was really nice. Breakfast ends at 9:30am so make sure you get up! Staff was super nice and understanding. Was able to get a late check out which made the visit even better. Nice spot with local food, drinks, and grocery shopping near by. 5 stars. Great for families!
Stayed 2 nights in Sep 2024

8/10 Good

Narda

Stayed 3 nights in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect.
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness
Shower was definitely not cleaned. Dirty footprints were visible. I have a photo of anyone needs it. This sight will not let me uploaded it for some reason. Beyond that it was just ok. For $269 on a Thursday I will not be going back or recommending the property.
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Nhung

Stayed 1 night in Aug 2024