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Hotel Boutique Casa Carolina

4.0 star property

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Photo gallery for Hotel Boutique Casa Carolina

3 outdoor pools, pool loungers
Courtyard
Boating
Restaurant
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa

Explore the area

Map
Calle 12 # 3-40, Centro Histórico, Santa Marta, Magdalena, 470004
  • Santa Marta Cathedral
    ‪4 min walk‬
  • Parque de los Novios
    ‪6 min walk‬
  • Marina Santa Marta
    ‪10 min walk‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite

Suite | View from room

Suite

  • 60 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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The price is €94
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About this property

Hotel Boutique Casa Carolina

Colonial hotel with 3 outdoor pools and full-service spa
This smoke-free hotel features 3 outdoor pools, a full-service spa and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Hotel Boutique Casa Carolina offers 25 air-conditioned accommodations with tablet computers and iPod docking stations. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and minibars. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include sports massages, facials, body wraps and body scrubs.
Our customers tell us that they can't get enough of the helpful staff at Hotel Boutique Casa Carolina. During your stay, you're just a quick walk from Mayorship of Santa Marta. You'll find features such as free breakfast and free WiFi in public areas, plus 3 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to massages, body scrubs or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Simón Bolivar Park and Tairona Gold Museum
  • Airport shuttle service available for a fee
Hotel Boutique Casa Carolina offers its guests a full-service spa, 3 outdoor swimming pools, Access to hot tub, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Boutique Casa Carolina. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Santa Marta hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Hotel Boutique Casa Carolina has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Boat tours
  • Children's pool
  • Fishing
  • Full-service spa
  • Hot tub

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • IPod dock
  • MP3 dock
  • Tablet computer

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Casa Carolina

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: COP 2500 per stay
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Hotel Boutique Casa Carolina offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Boutique Casa Carolina Santa Marta
Hotel Boutique Casa Carolina
Boutique Casa Carolina Santa Marta
Boutique Casa Carolina
Casa Carolina Santa Marta
Hotel Boutique Casa Carolina Hotel
Hotel Boutique Casa Carolina Santa Marta
Hotel Boutique Casa Carolina Hotel Santa Marta

Hotel Boutique Casa Carolina Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 244 out of 340 reviews
Rating 8 - Good. 70 out of 340 reviews
Rating 6 - Okay. 15 out of 340 reviews
Rating 4 - Poor. 3 out of 340 reviews
Rating 2 - Terrible. 8 out of 340 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

grizel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the facilities. I was not so crazy about the surrounding area. You have to walk about 10 min to get to the plaza and the area that is more active. This city has a great deal of vacant commercial properties and folks hanging out. During the evening I suggest you take a cab to enhance your safety.
Stayed 1 night in Jan 2025

2/10 Terrible

Aprile, seattle

Safety is a major concern at this hotel given its location. I would not arrive/leave the hotel unless you take a taxi. I was truly shocked given the rating of the hotel. This is a fine hotel, but don’t expect 4 star quality or safety.
Stayed 5 nights in Dec 2024

10/10 Excellent

Fadi

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the heart of the city and great service
Stayed 4 nights in Dec 2024

10/10 Excellent

yandreina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy linda propiedad, muy gentil y servicial las personas que trabajan allí
Stayed 4 nights in Dec 2024

8/10 Good

Clarissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and exceptional
I was referred to stay at Hotel Carolina,,and was not disappointed the whole building is unique and wonderful ,i personally loved the rooftop pool ,you will understand why,, the staff was terrific,close to everything in the Historic section and Marina ,,George V from St Petersburg Fl
Stayed 2 nights in Dec 2024

8/10 Good

James, Revelstoke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive & helpful staff, well maintained and clean. Beautiful property with plants, small pools and an area to do yoga. Convenient location in the historic district close to all the neat restaurants and cafes. Our rooms was spacious. We loved our stay and would return! :)
Stayed 2 nights in Nov 2024

10/10 Excellent

DWIGHT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hidden gem! You'll have to call front desk for heavier luggage since there's no elevator.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality kind of boutique hotel. Services has been excellent. Very recommendable place. Prizes and even breakfast include
Stayed 3 nights in Nov 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel i highly recommend 👌
A fantastic 3 night stay here, October 24. A beautifully renovated hotel. Check-in was great. Fast and easy. The staff speak Spanish and English. We had a suite which was spacious for a family of 4. The main bedroom is separated from the area where the kids slept. Comfy beds, balcony over the pool, and a huge bathroom. TV in both rooms kept the kids happy! The pools are lovely with 3 options of pool! The bar and restaurantares great. Service is impeccable, and the food and drink were lovely. Included in the price was a free breakfast, which was very good. And there's very good free Wi-Fi. The locationn is great and very central. 5 minute walk to the seafront and beach. Be careful at night at the area can be a bit sketchy. Overall, it was a fantastic stay, and I'd come back here for sure.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alfa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very close to the historic district of Santa Marta. Great food, nice pools.
Stayed 3 nights in Aug 2024

6/10 Okay

Brisja

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful inside the hotel. However, if you’re traveling alone the couple of blocks from the square to the hotel are very sketchy at night and it didn’t feel safe walking alone. The dehumidifier in my room also became full at 4:45 in the morning and beeped incessantly until I turned it off, making for a terrible night sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Chrsitina

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property once inside. Surrounding area is unsafe. I would still go back
Stayed 1 night in Jul 2024

8/10 Good

Harold

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Roaches, dirty toilet, the best feature is the breakfast quality and service, David and the chef, ask them to surprise you with something típicas. Front Desk José David is amazing, la muchacha q trabajo hoy Domingo en la mañana y el que cerró anoche, are very nice too
Stayed 2 nights in May 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exceptional as were the staff and their helpfulness. Area surrounding hotel not very safe at night, especially for travelers not used to foreign countries.
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with clean, well-designed rooms. Both diner and breakfast were high-quality. Helpful service. We loved the different pool options, including rooftop hot tub. We were approached in a slightly threatening manner by individuals in the immediate vicinity of the hotel, who then began fighting amongst themselves. The hotel itself felt very secure, and we never felt unsafe on the hotel premises.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and super accommodating. Food was fantastic! Rooms were quiet and comfortable. The facilities were great, with just a few minor issues: 1) our bathroom door didn't close completely -- not a deal breaker for us, but for some it may be. 2) our room was missing a smoke detector. 3) the water from the taps isn't drinkable .There is always water (and coffee!) available in the lobby, so not a major issue, but something that needs to be planned for overnight.
Stayed 2 nights in Mar 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

TOSHIYUKI

Travelled with partner
Liked: Amenities
A very charming and lovely hotel with caring staff. The best in the area!
Stayed 4 nights in Feb 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. It is clean and centrally located. The staff was super helpful, and many spoke English. We got in late our first night and they helped us order food from a local restaurant that did delivery. Luz at the restaurant was great and made excellent cocktails and smoothies, which we enjoyed while we were there.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the hotel's nice, the neighborhood feels sketchy and not so safe to wander around. I'd really recommend the hotel beefs up security by getting some guards at the entrance. It's a cool spot, but just be cautious about the area when you stay there."
Stayed 5 nights in Dec 2023

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are only looking for beauty inside and excellent service, this is the hotel, the staff were amazing,food excellent,rooms are clean and pretty .however around they are plenty drug addicts ,homeless,and dirt but it’s close the Bahia and beautiful vintage buildings.
Stayed 4 nights in Nov 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, room comfort
The service is so good here and the food is crazy delicious especially the ceviche. Rooms are ok but a bit outdated so some issues but the staff would fix it quickly. The pools are small but love the rooftop one. Location is right in the perfect spot to walk everywhere but the street is a little sketchy.
Stayed 2 nights in Nov 2023