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Palmetto Hotel

3.0 star property

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Photo gallery for Palmetto Hotel

Reception
Restaurant
Exterior
Standard Room | Laptop workspace, free WiFi, bed sheets
Basic Double Room | Laptop workspace, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000
  • Bella Terra Mall
    ‪5 min walk‬
  • Casino Gran Almirante
    ‪17 min walk‬
  • Monument to the Heroes of the Restoration
    ‪3 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Laptop workspace, free WiFi, bed sheets

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property – evening/night

Platino Hotel & Casino

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1000)
The price is €70
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Platino Hotel & Casino

About this property

Palmetto Hotel

Hotel in Santiago de los Caballeros with free breakfast and 24-hour front desk
Concierge services, a 24-hour front desk and a computer station are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance. Change of towels is available on request
Palmetto Hotel offers 21 air-conditioned accommodations, with complimentary bottles of water. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Palmetto Hotel. During your stay, you're just a quick walk from Cinemacentro Cibao. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include a concierge and tour or ticket assistance
  • Steps from Cinemacentro Cibao and 5 minutes on foot from Bella Terra Mall
  • Airport shuttle service available for a fee
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Palmetto Hotel also features tour/ticket assistance, concierge services, and a water dispenser. Self parking is free.

This 3-star Santiago de los Caballeros hotel is smoke free.

Guests are served a free full breakfast daily from 8:00 AM to 10:00 AM.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palmetto Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Palmetto Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Palmetto Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 165 out of 364 reviews
Rating 8 - Good. 120 out of 364 reviews
Rating 6 - Okay. 33 out of 364 reviews
Rating 4 - Poor. 24 out of 364 reviews
Rating 2 - Terrible. 22 out of 364 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Lurdes

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Near hospital and central
Stayed 1 night in Jan 2025

2/10 Terrible

Lurdes

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Pequeno almoço muito fraco sem alternativa,nao fazem limpeza do quarto se nao pedir mos ,pedi informação na recepção ate agora estou a espera da resposta,de noite cliente gritavam no corredor e nada fizeram,roupa de cama nao muito limpa.hotel bem situado e com um potencial para ser melhor pena nao estar bem gerido
Stayed 1 night in Dec 2024

8/10 Good

norris

Stayed 1 night in Dec 2024

10/10 Excellent

Thanya

Stayed 1 night in Dec 2024

10/10 Excellent

Olga Lidia

Stayed 1 night in Nov 2024

10/10 Excellent

Andre

Business traveller
Liked: Amenities
Great value
Stayed 1 night in Nov 2024

8/10 Good

mildred

Liked: Cleanliness, staff & service, room comfort
The hotel is located in the city center. Great location. Good, clean stay.
Stayed 1 night in Nov 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Palmetto is always enjoyable
Stayed 2 nights in Nov 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Hector

Business traveller
Disliked: Amenities, property conditions & facilities
Hotel no es cómodo ni para pasar una noche. Habitación ruidosa , al estár sobre una vía transitada, no me fue posible dormir en toda la noche por los vehículos. El estacionamiento es en la acera frente al hotel y sobre una calle lateral, es limitado, incómodo e inseguro. No hay ascensor en la propiedad, cerraduras de puertas de habitaciónes no adecuadas para un hotel. Algo positivo incluyen desayuno, y no estuvo mal. El personal te brinda un buen servicio, sin embargo la propiedad no es la adecuada para un hotel.
Stayed 1 night in Nov 2024

8/10 Good

Rafael

Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Juan Luis

Stayed 1 night in Nov 2024

4/10 Poor

Jermaine

Liked: Cleanliness
Disliked: Property conditions & facilities
Very noisy early in the morning. I guess my room was under the breakfast area. Shower water was not. I checked out a day earlier for hot water and not to be woke up at 5am
Stayed 3 nights in Oct 2024

10/10 Excellent

Domingo

Liked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

LUIS

Business traveller
Disliked: Cleanliness, staff & service, amenities
Never felt safe, would not recommend this place
Stayed 2 nights in Oct 2024

8/10 Good

Alejandro

Disliked: Staff & service, room comfort
TV not working?
Stayed 2 nights in Oct 2024

8/10 Good

Katherine

Stayed 1 night in Oct 2024

6/10 Okay

Gabriel, Bronx

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room es pequeño y coqueto. Es limpio pero lo único que no me gustó es el ruido que ahí en la calle ya que es una área muy busy y pasan mucho tránsito. Pero el resto es un hotel bonito y barato para el que quiera ir a visitar Santiago y no gastar mucho dinero
Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 7 nights in Sep 2024

10/10 Excellent

JOVANKA, FLEETWOOD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel (the staff that received us upon checking) was excellent, and the breakfast was very good. The hotel is in a very busy street but my room was towards the back and was quiet.
Stayed 1 night in Sep 2024

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un mejor mantenimiento en las habitaciones
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more Space for Parking area.They have around 40 o 50 room its only 3 space for parking.In the page said parking available,Wish is not true.
Stayed 2 nights in Sep 2024