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Altura Suites

4.0 star property

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December 2024
January 2025

Photo gallery for Altura Suites

Full-sized fridge, microwave, oven, stovetop
Aerial view
1 bedroom, in-room safe, individually furnished, iron/ironing board
Sun deck
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Outdoor space
  • Parking included
  • Kitchen
  • Laundry
  • 24/7 front desk

Explore the area

Map
Merced 562, departamento 1006A, Santiago, Region Metropolitana, 8320148
  • Lastarria District
    5 min walk
  • Plaza de Armas
    5 min walk
  • Santa Lucia Hill
    5 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    19 min drive

Room options

View all photos for Comfort Loft

1 bedroom, in-room safe, individually furnished, iron/ironing board

Comfort Loft

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Apartment

1 bedroom, in-room safe, individually furnished, iron/ironing board

Apartment

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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Reception

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3.4 out of 5, (23)
The price is €38
for 1 night
17 Dec - 18 Dec
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About this property

Altura Suites

Aparthotel with free parking, a short walk to Plaza de Armas
This smoke-free aparthotel features laundry facilities, a 24-hour front desk and a corner/local shop. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a front desk safe. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a TV comes with satellite channels, and guests can also appreciate conveniences, such as a sitting area and a dishwasher. Housekeeping is not available.
Altura Suites offers 20 accommodations with a safe and a hairdryer. This individually furnished accommodation has separate sitting areas. Satellite televisions are provided. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Altura Suites, you're just a quick walk from Plaza de Armas. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge). Built in 2010, this upmarket aparthotel has 20 apartments over 22 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a living room and satellite TV
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, convenience store and laundry facilities
  • Just a 3-minute drive from Plaza de Armas and 5 minutes from Costanera Center
Altura Suites offers its guests a garden, laundry facilities, and a corner/local shop. Public spaces have free WiFi. Altura Suites also features a front desk safe and a lift. Limited free parking is available on a first-come, first-served basis.

This 4-star Santiago aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 11:30 AM.

Languages

English, Portuguese, Spanish

Property amenities

Ski

  • Ski shuttle nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site parking

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: USD 5 for adults and USD 5 for children

Bedrooms

  • Bedroom
  • Free extra futon

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch TV with satellite channels

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Free local calls
  • Grocery/convenience store
  • Iron/ironing board on request
  • No housekeeping service
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In a historical district
  • In the city centre
  • Near a metro station

Things to do

  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • 22 floors
  • 4 buildings
  • Built in 2010
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 5 for adults and from USD 5 for children
  • Crib (infant bed) fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival.

Property is also known as

Altura Suites
Altura Suites Aparthotel
Altura Suites Aparthotel Santiago
Altura Suites Santiago
Altura Suites Apartment Santiago
Altura Suites Apartment
Altura Suites Santiago
Altura Suites Aparthotel
Altura Suites Aparthotel Santiago

Altura Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 413 out of 1119 reviews" "
Rating 8 - Good. 455 out of 1119 reviews" "
Rating 6 - Okay. 152 out of 1119 reviews" "
Rating 4 - Poor. 54 out of 1119 reviews" "
Rating 2 - Terrible. 45 out of 1119 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Shinichi

Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Brenda, St. Paul MN USA

Travelled with partner
Liked: Amenities
Had everything we need for a good stay in Santiago. Grocery very near as well as metro system, buses also.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Great location but not very clean. Only one towel per person and if you want more you have to go to the office to get it. No air conditioning and only one fan.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
Staff goes all out to help. They have treated us very kindly during corona virus stresses.
Stayed 4 nights in Mar 2020

8/10 Good

Michele, Poulsbo WA

Travelled with partner
Had full size fridge, electric tea pot and a nice view of the castle.
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay while visiting Santiago for a few days. It is in the heart of the historic part of the city. In walking distance to many landmarks. I stayed on the 22nd floor and the view from my balcony was amazing ! The unit didnot have an AC but didnot need it even during the summer months because of the breeze coming thru the windows. The hallways had food smell but didnot have any smell in my unit. The breakfast served in the mornings was excellent ! I recommend staying here.
Stayed 3 nights in Feb 2020

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Third time stay at Altura the staff is awesome
Stayed 3 nights in Feb 2020

6/10 Okay

Vanesa

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 5 nights in Feb 2020

6/10 Okay

Tom, Los Angeles

Travelled with group
Liked: Cleanliness, amenities
We added a night to our stay at the beginning of our stay due to a change in our itinerary. We checked In and clearly explained that we had two separate reservations but due to the large amount of luggage we had we didn’t want to change rooms. The second day we found a note in the room leaving the impression that we forgot to leave. We went to the desk and spoke with the manager “William” who told us we had made an error and either needed to change rooms (after 8 pm) or pay more. He was abrupt, condescending and rude stressing the message that we had made the error. He only listened when he was called out for his consistent interruptions. It still didn’t make a difference and cost difference was minimal and not worth repacking and changing rooms. William made what was a great impression poor.
Stayed 1 night in Feb 2020

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
It was like living in an apartment,. It would have been nice to have more communication on what to do to get more toilet paper, etc. Great location. Unfortunately, someone was smoking or vaping constantly in a neighboring apartment, which made the stay pretty uncomfortable.
Stayed 5 nights in Jan 2020

10/10 Excellent

arie menachem

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Located in a residential apartment comex near Plaza de Armas. Cooking odors wafted into room. Loud Christmas Eve party u til 3am. No A/C. No amenities. But room was clean and nice. Small kitchenette was nice, too. Paid for breakfast included, but none was served on Christmas day. Asked for refund, was told could have two breakfasts the next day. Checked out before .y two-breakfast morning.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was not in good condition and also be aware that there are stairs prior to elevator, so luggage can be difficult. Staff was great though.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
The location and price are attractive, as well as having a small kitchen and separate bedroom. It could use a thorough cleaning. Also, I asked twice for a lightbulb to be replaced in the loose bedside lamp and never got it. Our TV remote did not work (it needed new batteries) and those never came.
Stayed 3 nights in Dec 2019

8/10 Good

Alturasuites, santiago chile

Liked: Cleanliness
If you need a clean place to sleep it will do the job. If you are looking for a fancy place with great views this is not the place. Staff is friendly and willing to go the extra mile.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location and security. Excellent hotel for the price. No a/c but it was not needed. Food market next door, as well as restaurants and sightseeing.
Stayed 8 nights in Dec 2018

8/10 Good

Matt, Walnut Creek. CA

Travelled with family
Liked: Cleanliness, amenities
Good place - a little worn but acceptable. Good location and great value
Stayed 2 nights in Nov 2019