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Ladera Hotel

3.5 star property

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Photo gallery for Ladera Hotel

Outdoor pool, pool loungers
Lobby sitting area
Couples treatment room(s), body treatments, massages
Terrace/patio
Twin Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Hot tub
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Los Araucanos 2021, Providencia, Santiago, 8320000
  • Costanera Center
    ‪11 min walk‬
  • Parque Arauco Mall
    ‪5 min drive‬
  • San Cristobal Hill
    ‪11 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪24 min drive‬

Room options

View all photos for Single Room, 1 Double Bed

View from room

Single Room, 1 Double Bed

  • 30 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Twin Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 King Bed

View from room

Double Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is €128
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About this property

Ladera Hotel

Hotel with a full-service spa, near Costanera Center
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, Access to hot tub and massage/treatment rooms. Housekeeping is available on request.
Ladera Hotel offers 36 accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

LADERA SPA has 1 treatment room. Services include massages and body treatments. The spa is open daily.
During your stay at Ladera Hotel, you're just a quick walk from Sculpture Park. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages or body treatments at LADERA SPA
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • 11 minutes by foot from Costanera Center and a 5-minute drive from Parque Arauco Mall
  • Airport shuttle service available for a fee
Ladera Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. A business centre and a meeting room are available.

Public spaces have free WiFi. A sauna, spa services, and a terrace are also featured at the business-friendly Ladera Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Santiago hotel.

Restaurant Ladera – This restaurant serves breakfast and lunch.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Restaurant Ladera

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Terrace

Full-service spa

  • Body treatments
  • Couples treatment rooms
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ladera Hotel

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way)
  • Spa fee: USD 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 December and close on 15 March.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Ladera Hotel Santiago
Ladera Santiago
Ladera Hotel Hotel
Ladera Hotel Santiago
Ladera Hotel Hotel Santiago

Ladera Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 213 reviews
Rating 8 - Good. 47 out of 213 reviews
Rating 6 - Okay. 13 out of 213 reviews
Rating 4 - Poor. 6 out of 213 reviews
Rating 2 - Terrible. 3 out of 213 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andy, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Safe area. Rooftop pool is a nice bonus. Room was large and clean with a good shower. Recommended!
Stayed 3 nights in Dec 2024

10/10 Excellent

Bahar

Stayed 5 nights in Dec 2024

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay close to many spots
Comfortable beds with great selection of fruits during breakfast. Staff is helpful. Bath products were well selected. Pool was nice to use. I’d stay here again when visiting Santiago
Stayed 2 nights in Dec 2024

8/10 Good

gustavo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beautifully designed hotel. Needs to work on service and breakfast offerings. No towels at pools, random charges for minibar when no items were consumed during trip, no hand towels in room… Framework to be an extraordinary hotel is there with employees needing further training. Breakfast was bland and it wasn’t until our last day we were offered eggs. Yogurt offered was for kids and full of sugar with no nutrition value - funniest part is they had an extraordinary yogurt bar with no yogurt and when asked, said they were out of yogurt.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephane, Rockland

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely useful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael, Sydney

Stayed 1 night in Nov 2024

10/10 Excellent

IAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic pastries at breakfast. Convenient location within a short walk of the metro and the cable car. Good sized, comfortable room. Helpful front desk staff. Although check-in is clearly stated as 3.00 pm we arrived quite early from a very long 14 hour flight so it would have been a nice gesture to show a little flexibility and allow us early check-in, I'm fairly sure rooms were available although I fully accept that the hotel was well within its rights to make us wait.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lymarie, Cayey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las facilidades del hotel son preciosas, limpias y con mucho estilo. El desayuno muy bueno y el personal amable.
Stayed 5 nights in Oct 2024

8/10 Good

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Daana

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and restaurant staff were great. room was clean, quiet and comfortable. Rooftop pool closed in winter but looks nice for when it is open. Breakfast was good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Tiphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay near Costanera
The hotel was nice but some things were weird. I booked myself a day early as I would be way too early for the checkin. I hadn’t been allowed to pay online for some reason. I arrived to find they had cancelled my booking and tried to charge the entire stay plus a $300 deposit on my credit card. My credit card company rejected the transaction as they had no authorization from me. They did let me check in and didn’t charge me for one night and gave me free breakfast for my stay but still it seemed odd. Besides that it was a nice enough hotel. A staff member did disturb me at 6pm every night to check the minibar. I’m not sure why this couldn’t have been done during the day. Room is very nice and it’s close to the Costanera centre. Área is really nice and safe. Staff are friendly.
Stayed 6 nights in Jul 2024

10/10 Excellent

Manfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice boutique hotel in safe quiet neighborhood within easy walking distance of downtown shops and restaurants. Rooftop pool is great for relaxing and catching sunrise and sunset over city. Very welcoming and helpful staff. Modern clean and comfortable rooms.
Stayed 2 nights in Jan 2024

10/10 Excellent

Akida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to navigate around Santiago. Clean, comfortable, stylish room
Stayed 3 nights in May 2024

8/10 Good

Muhammad, Wharton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024

6/10 Okay

Dustin

Travelled with partner
This hotel was fine, but there were so many little things that made the stay worse than it should have been. 1) the first night, the sewer smell in the bathroom was unbearable (worst I have ever smelled, anywhere). We asked for and received a room change after the first night 2) the wifi in the second room was unusable, except at the very front entrance 3) the door to the balcony in the second room was broken and could not be opened. When asked, they said none of the balcony doors were meant to be opened. But the doors in both rooms were unlocked, and the door worked fine in the first room. 4) After the move, we asked for an extra bottle of water because we left one of the two original ones behind, in the first room during the shuffle. They gave me two bottles, which I assumed would be complimentary as no cost was mentioned. They charged for these. 5) only one soap bar is provided per room. So you need to move the soap back and forth between the sink and shower.
Stayed 2 nights in Mar 2024

10/10 Excellent

Wanchetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice spacious hotel room, quite modern decor in a great location.
Stayed 1 night in Feb 2024

10/10 Excellent

Glen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in Santuu it ago
This was an excellent hotel for our three night stay. A great location- central for shopping, restaurants and tourist sites. The rooms were very good and the staff were outstanding and went the extra mile for every request.
Stayed 3 nights in Dec 2023

2/10 Terrible

LILLIAN

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service, food and location
Wonderful. Staff went well beyond expectation
Stayed 2 nights in Feb 2023

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, amenities
Ladera had similar ratings to most of the areas higher end and boutique hotels, but was offering a lower competitive rate, similar to the nearby Solace hotel at which we also stayed. The finishes, amenities, spacious room with comfortable beds/sheets, etc was all on point with that you should expect for the price-point, and a good value. Our only main criticism would be the staff. Over 3 days we interacted to some degree with about 4-5 individuals, mainly at the front desk. None were rude, but none were particularly friendly or hospitable either. I don't really care about exaggeratedly enthusiastic hotel staff, but they all seemed to be pretty indifferent to their jobs and guests. The other quirky thing is the need for a key card to get OUT of the hotel (and despite the two of us at checkin giving only one key for us both). There were numerous time when we were briefly separated or doing different things in the hotel that require a keycard, and having to knock and wait at the entrance to be let in/out repeatedly.

8/10 Good

Donnell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay overall. I liked the room, the staff were all very nice. I complained about the water (not having hot enough water for 24 hours), but it was addressed after this. Very close to teleferico oasis station for views!
Stayed 5 nights in Oct 2022

6/10 Okay

Silvio

Liked: Property conditions & facilities
Stayed 5 nights in Sep 2022