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RQ Santiago

3.0 star property

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Photo gallery for RQ Santiago

Property entrance
Lobby
Reception
In-room safe, free cots/infant beds, bed sheets
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Alameda 1449 Local 11 - Centro, Santiago, Region Metropolitana, 832100

Room options

View all photos for Standard Room

In-room safe, free cots/infant beds, bed sheets

Standard Room

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room

In-room safe, free cots/infant beds, bed sheets

Superior Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room

In-room safe, free cots/infant beds, bed sheets

Superior Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, free cots/infant beds, bed sheets

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Room

In-room safe, free cots/infant beds, bed sheets

Standard Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio Suite

Superior Studio Suite | In-room safe, free cots/infant beds, bed sheets

Superior Studio Suite

  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 Queen Bed and 1 Single Bed

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About this property

RQ Santiago

Hotel with free breakfast, near Plaza de Armas
This smoke-free hotel features a coffee shop/cafe, self parking and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
RQ Santiago offers 55 air-conditioned accommodations with a safe and a hairdryer. 32-inch plasma televisions come with cable channels. Bathrooms include a bath and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
During your stay at RQ Santiago, you're just a quick walk from Torre Entel. Enjoy features like free breakfast and free WiFi in public areas, plus a coffee shop/cafe.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the coffee shop/cafe
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Palacio de la Moneda and 14 minutes on foot from Plaza de Armas
There's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces. RQ Santiago also features tour/ticket assistance, concierge services, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Santiago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (CLP 6,900 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe

Family friendly

  • Free cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Freezer
  • Mini-fridge

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at RQ Santiago

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CLP 29750 per accommodation, per night
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: CLP 6900 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

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RQ Santiago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 267 out of 561 reviews
Rating 8 - Good. 206 out of 561 reviews
Rating 6 - Okay. 59 out of 561 reviews
Rating 4 - Poor. 19 out of 561 reviews
Rating 2 - Terrible. 10 out of 561 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good butā€¦ā€¦
Hotel is in good location everything is on walking distance, staff are great and very friendly, couple of complaints first one breakfast is the same every day and the shower is too small.
Stayed 5 nights in Dec 2024

8/10 Good

Du, Rosemead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it bc it is in very safe area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good value for the room!
It was better than expected! The room was more like a studio apartment with a separate bedroom and living area, whic consisted of a couch, sink, 2 burner stove, oven, microwave, small refrigerator, and dishes silverware and pots and pans. We had a corner room on the 22nd floor with a spectacular view of the city. Breakfast was quite adequate, cosisting of cereal, fruit, yogurt, various cheeses and coldcuts, scrambled eggs, and bread and rolls with a toaster. The only real complaint we had was the shower, which was in a small bathtub with a high side to climb in and out of, and the tub was very slippery.
Stayed 6 nights in Nov 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is good, staff very nice and willing to help. Breakfast quite balance. Room clean and comfortable. The only negative observation is the bath top, extremely small and dangerous, it is slippery and high too reach.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RQ staff were so kind, and flexible.
Stayed 2 nights in Feb 2024

4/10 Poor

MARIA

Travelled with family
Disliked: Cleanliness, staff & service
Female staff at check in was not very helpful.
Stayed 2 nights in Jun 2023

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good location, mediocre hotel.
The hotel is in a good location if you can find it. It was definitely hard to find in the dark the forst time we arrived, but it is close to the sites. The wifi was awful. About 80% of the time, the wifi connection wasnt even giving us a signal. The breakfast was below average with just a boxed lunch.
Stayed 2 nights in Feb 2023

2/10 Terrible

Victor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
they don't have a waiting room
Stayed 4 nights in Jan 2023

4/10 Poor

Patrice

Liked: Cleanliness
Disliked: Staff & service, room comfort
Disappointing
Small room, tiny bathtub, overheated, pool unavailable, breakfast in a box, cleaning personal comes in and out...
Stayed 1 night in Jan 2023

6/10 Okay

Felix, Carolina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fair to stay
Stayed 9 nights in May 2022

2/10 Terrible

Oscar

Stayed 3 nights in Dec 2021

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but needs some improvements
The cart of the hotel is not working and they donā€™t have a helper to carry your luggage. The hot water came out in brown color, had just one shampoo tube and one piece of soap. The AC was OK but the auto mode didnā€™t make the fan to stop when the temperature was cool enough. Clean and comfortable room and good care of the COVID 19 rules. The breakfast is properly located inside of the refrigerator.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location very close to the subway station Moneda and to many other means of public transportation. Also lots of shopping and restaurants within walking distance.
Stayed 3 nights in Mar 2020

10/10 Excellent

PatB, Maine

Liked: Cleanliness, staff & service
Right in the heart of the city, this hotel was the perfect spot for getting anywhere. The staff was very attentive and helpful and the breakfast was delicious! Taxis, subway or busses were nearby as was a full supermarket which was helpful as we had a kitchen in our room. Also lots of sights were walkable. I highly recommend RQ for you, comfortable and reasonably priced.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Wolf, Santiago de Chile

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great breakfast service and amazing view of the city from the rooftop pool area.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Even though they have rooms available staff makes you wait until 3pm for check in. They may save a few dollars in utilities but makes the tired customer very upset. I was for check in at 10am I understood, very early, but i came back around 2pm and still had to wait. I have traveled a lot and most of the hotels let's you check in earlier knowing you are tired .
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Really great stay, very comfortable and clean, brilliant and helpful staff
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

Tien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
The location is excellent. There are two metal front gates with security guards, next to government building. The place is safe. Breakfast is good with fruits, cereals, breads etc. Location is excellent and convenient,next to metro.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Location is excellent! You can go to almost every highlights of the city.
Stayed 3 nights in Nov 2019

6/10 Okay

Emilia, London

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The pool was not open until December however we had not been made aware of that before arriving and it was the main reason we chose to stay at this hotel. The bathroom floor also had lots of hairs over it, although the rest of the room seemed clean enough. We also found a hair in the fresh chopped fruit at breakfast which was off putting to say the least. Overall a bit of a disappointing experience.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place/location, staff very lovely and helpful, clean and nice atmosphere.
Stayed 7 nights in Aug 2019