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Luca Hotel by Heritage Residences Signature Collection

3.5 star property
VIP Access

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Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Outdoor spa tub
Front of property – evening/night
Gym
Lobby
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211
  • Calle El Conde
    ‪1 min walk‬
  • Columbus Park
    ‪4 min walk‬
  • Calle Las Damas
    ‪6 min walk‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Family Double Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Traditional Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Boutique Hotel Palacio

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1000)
The price is €104
for 1 room
includes taxes & fees
20 Apr - 21 Apr
Boutique Hotel Palacio

About this property

Luca Hotel by Heritage Residences Signature Collection

Colonial hotel with free breakfast and bars/lounges
Along with a restaurant, this hotel has 2 bars/lounges and a 24-hour fitness centre. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a rooftop terrace, Access to hot tub and a meeting room.
Luca Hotel by Heritage Residences Signature Collection offers 11 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. 32-inch LED televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Luca Hotel by Heritage Residences Signature Collection. During your stay, you're just a quick walk from Malecon. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy local cuisine and ocean views while dining at Skylounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 5-minute walk from Malecon and a 4-minute drive from Sambil Santo Domingo
  • Airport, shopping centre and cruise terminal shuttle service available for a fee
Luca Hotel by Heritage Residences Signature Collection offers its guests Access to hot tub and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A meeting room, coworking spaces, and limo/town car service are available. A rooftop terrace, barbecue grills, and multilingual staff are also featured at Luca Hotel by Heritage Residences Signature Collection. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

Smoking is allowed in designated areas at this Colonial Santo Domingo hotel.

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
Skylounge – Overlooking the ocean, this rooftop bar specialises in local cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.
Jardín Colonial – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Luca Hotel by Heritage Residences Signature Collection offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 432 out of 615 reviews
Rating 8 - Good. 121 out of 615 reviews
Rating 6 - Okay. 33 out of 615 reviews
Rating 4 - Poor. 19 out of 615 reviews
Rating 2 - Terrible. 10 out of 615 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the ambiance of the place. We were there for news years and watched fireworks from the roof top. We also ordered pizza and ate on the roof top. Relaxed in the hammocks. The room was clean, breakfast provided, and a hot shower!
Stayed 2 nights in Dec 2024

10/10 Excellent

Henry

Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room, beautifully decorated. Close to town
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful hotel. The owners and staff are very welcoming. The room is comfortable and well appointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and everything in walking distance!
Stayed 2 nights in Dec 2024

10/10 Excellent

Anya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place, will stay again
Amazing stay. I loved everything, central location, friendly stuff, decor, architecture and delicious breakfast. Stuff is extremely helpful and always available. Especially I loved the view from my room on the beautiful court yard.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael, Providenciales

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is spectacular for the price. There are better hotels in the Colonial Zone but they cost twice as much. This place is a gem thats super affordable. Located in a couple hundred year old building, there is a giant mango tree that dropped mangos daily. We ate 4 or 5 a day. No pool is the downside. Breakfast is free but super super basic. Well worth the price.
Stayed 2 nights in Dec 2024

8/10 Good

Anabell, bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is nice and they staff are great
Stayed 1 night in Dec 2024

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
General ok
Stayed 3 nights in Dec 2024

10/10 Excellent

Frixo, Doral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep it up!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Maribel, Long Beach

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here was super polite and friendly. I was super happy with our stay here. Would love to be back again in the future. If we had any questions everyone was helpful and never rude or with an attitude. Our family truly appreciates the quality of service everyone gave. You have an exceptional team here. Keep up the great work.
Stayed 1 night in Nov 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
explore santo domingo
Excellent hotel to explore santo domingo. excellent people. excellent service.
Stayed 1 night in Nov 2024

10/10 Excellent

Emely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel and I loved it, the best thing about this Hotel is the services, everyone is so friendly and welcoming you will feel like you’re at your house, will definitely go back and recommend to everyone.
Stayed 4 nights in Nov 2024

8/10 Good

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were good sizes and very clean. The manager clearly has experience in the tourist industry and was very attentive. The staff were all very pleasant. The Dominican breakfast was sufficient and set you up for the day. The only negative was that there wasn't much communal space outside of the room to relax and there is limited space to seat everyone for breakfast.
Stayed 4 nights in Nov 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere is good. I have stayed there before.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wisler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly welcoming. Both Johny and the woman ( forgot her name ) who checked me in went above and beyond. I will definitely choose this hotel for all my future visits to the DR
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Luca, the hotel is cute and well maintained, and the staff is very friendly. The breakfast was also very good! The surrounding area is lively and there’s plenty of dining options. Parking is a bit difficult, but that would be everywhere in the colonial district
Stayed 4 nights in Oct 2024

8/10 Good

enrique

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Check inn was ok. Room very nice and clean. It didnt have shampoo in the shower container, and when I asked for it, they dindt even have in stock. Breakfast is poor, small portions and when something ends they dont have product to refill
Stayed 2 nights in Oct 2024

6/10 Okay

magda

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Booked for the place
Its a very special place! Very colonial! Unfortunately, service received from an employee was awful. Breakfast bad. Owner is wonderful very servicial
Stayed 2 nights in Oct 2024

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second time,my first time was better,we should carry on with our logagge for 3 floors ,the elevator it doesn’t work
Stayed 1 night in Sep 2024

10/10 Excellent

German Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luca Hotel by Heritage Residences Signature Collection is a gem that truly embodies luxury and comfort. From the moment I walked in, I was impressed by the elegant décor that blends modern touches with historical charm. The rooms are spacious, meticulously clean, and furnished with high-end amenities. I especially loved the breathtaking city views from my balcony. The staff was warm, attentive, and professional, making sure every detail of my stay was perfect. The on-site dining options offered a delicious variety of local and international dishes. The rooftop pool and bar were standout features, offering a serene escape with stunning panoramic views. Overall, this hotel exceeded my expectations in every way. Whether for business or leisure, Luca Hotel provides an unforgettable experience. I highly recommend it to anyone looking for a luxurious stay with impeccable service!
Stayed 4 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel in colonial center
Nice boutique hotel in colonial center. All the staff were great, friendly and helpful, especially Johnny! Our only complaint is that there was no soap by the bathroom sinks, only the soft soap dispenser in the shower. Also, the towels were somewhat thin and on the small side. Otherwise everything was fine.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacinto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful and Rosio from the front desk make my stat wonderful
Stayed 1 night in Sep 2024