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Abyssanto Suites & Spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Abyssanto Suites & Spa

Outdoor pool, open 10:30 AM to 7:30 PM, pool umbrellas, pool loungers
Luxury Suite, Jetted Tub, Sea View (Abyssanto Caldera Sea and Sunset View) | Terrace/patio
Luxury Suite, Jetted Tub (Abyssos Caldera Sea and Sunset View) | Terrace/patio
Honeymoon Suite, Jetted Tub (Caldera Sea and Sunset View) | View from room
Comfort Suite, Jetted Tub (Cave Caldera Sea and Sunset View) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available

Explore the area

Map
Imerovigli, Santorini, 84700
  • Santorini Caldera
    3 min walk
  • Skaros Rock
    6 min walk
  • Agios Nikolaos
    9 min walk
  • Thira (JTR-Santorini National)
    17 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, Jetted Tub (Caldera Sea and Sunset View)

Junior Suite, Jetted Tub (Caldera Sea and Sunset View) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Junior Suite, Jetted Tub (Caldera Sea and Sunset View)

  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite, Jetted Tub (Caldera Sea and Sunset View)

Honeymoon Suite, Jetted Tub (Caldera Sea and Sunset View) | Terrace/patio

Honeymoon Suite, Jetted Tub (Caldera Sea and Sunset View)

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Luxury Suite, Jetted Tub, Sea View (Abyssanto Caldera Sea and Sunset View)

Luxury Suite, Jetted Tub, Sea View (Abyssanto Caldera Sea and Sunset View) | Exterior

Luxury Suite, Jetted Tub, Sea View (Abyssanto Caldera Sea and Sunset View)

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Comfort Suite, Jetted Tub (Cave Caldera Sea and Sunset View)

Comfort Suite, Jetted Tub (Cave Caldera Sea and Sunset View) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Comfort Suite, Jetted Tub (Cave Caldera Sea and Sunset View)

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment (Caldera Sea and Sunset View)

Superior Apartment (Caldera Sea and Sunset View) | Beach/ocean view

Superior Apartment (Caldera Sea and Sunset View)

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Suite, Jetted Tub (Caldera Sea and Sunset View)

Superior Suite, Jetted Tub (Caldera Sea and Sunset View) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Superior Suite, Jetted Tub (Caldera Sea and Sunset View)

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Jetted Tub (Maisonette Caldera Sea & Sunset View)

Family Suite, Jetted Tub (Maisonette Caldera Sea & Sunset View) | View from room

Family Suite, Jetted Tub (Maisonette Caldera Sea & Sunset View)

  • 40 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Luxury Suite, Jetted Tub (Abyssos Caldera Sea and Sunset View)

Luxury Suite, Jetted Tub (Abyssos Caldera Sea and Sunset View) | Terrace/patio

Luxury Suite, Jetted Tub (Abyssos Caldera Sea and Sunset View)

  • 41 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Room

Aqua Luxury Suites

Hot tub
Breakfast included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (191)
The price is €144
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Aqua Luxury Suites

About this property

Abyssanto Suites & Spa

Beach hotel with a full-service spa and an attached winery
Catch some rays at the nearby beach, pamper yourself at Abyssanto Suites & Spa's full-service spa or spend the day at an attached winery.
Abyssanto Suites & Spa offers 9 accommodations with iPads and minibars. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 28-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. There are hot springs open between noon and 4:30 PM.
Our customers tell us that they can't get enough of the helpful staff at Abyssanto Suites & Spa. During your stay, you'll be connected to a shopping centre and just a quick walk from Santorini Caldera. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar and a swim-up bar
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages, body treatments or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, bicycles to rent and scooters/mopeds to rent
  • Just a 3-minute walk from Santorini Caldera and 11 minutes by car from Oia Blue Dome Church Viewpoint
  • Airport, beach and ferry terminal shuttle service available for a fee
For a convenient ride to the sand and surf, hop on the hotel's beach shuttle (surcharge). Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Abyssanto Suites & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers an attached winery, an outdoor pool and a hot tub. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Santorini hotel.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:30 AM.
Pool bar – On-site cocktail bar.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 120; reservation required
  • Snack bar/deli

Restaurants on site

  • Pool bar

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • In the mountains
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot spring
  • Hot springs open from noon - 4:30 PM
  • Hot springs water temperature - 36 ºC
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1996
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 28-inch LCD TV with premium satellite channels
  • IPad

Food and drink

  • Champagne service
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 10 December and 10 January.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per accommodation, per night
  • Spa fee: EUR 100 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 17 per person (one-way)
  • Airport shuttle fee per child: EUR 7 (from 3 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70.0 per day
  • Spa fee: EUR 100 per night
  • Hosted evening meal: EUR 120
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Abyssanto Suites & Spa offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 1144Κ123K0740301

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • Pool access available from 10:30 AM to 7:30 PM
  • Hot springs access available from noon to 4:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Abyssanto
Abyssanto Suites
Abyssanto Suites Hotel
Abyssanto Suites Hotel Santorini
Abyssanto Suites Santorini
Abyssanto Suites & Spa Santorini/Imerovigli
Abyssanto Suites Spa
Abyssanto Suites Spa
Abyssanto Suites & Spa Hotel
Abyssanto Suites & Spa Santorini
Abyssanto Suites & Spa Hotel Santorini

Abyssanto Suites & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 126 out of 166 reviews" "
Rating 8 - Good. 28 out of 166 reviews" "
Rating 6 - Okay. 8 out of 166 reviews" "
Rating 4 - Poor. 3 out of 166 reviews" "
Rating 2 - Terrible. 1 out of 166 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location if this hotel was fantastic! Best views for an amazing sunset every night! The staff was extremely kind and attentive! I would recommend this hotel to anyone!
Stayed 3 nights in Aug 2024

10/10 Excellent

NURI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Luxury Suite, Jetted Tub (Abyssos Caldera Sea and Sunset View) and it was my best decision to stay at this hotel! I came for our honeymoon and they prepared flower bouquet which was very welcoming. The view is amazing and the jacuzzi tub with the view is to die for. The breakfast is HUGE and the owner and staffs are very friendly. Thank you for making our stay very enjoyable and memorable. :)
Stayed 4 nights in Oct 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views and location
Great location and fantastic views from the jacuzzi and pool. We really liked the hotel, unfortunately the air conditioner appeared to not work as it should on our last two nights - air was blowing but it was not cold air. Our room on those 2 days was at least 80 degrees Fahrenheit which led to sleeping uncomfortably. On our last day we brought this issue to the staff’s attention and they tried to accommodate us with another room but we declined since we were leaving.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, but not a great cancellation policy.
Stayed 1 night in Jul 2024

10/10 Excellent

Siddhi Sushrut

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property , the views from the room and property , the vibe , the room and its presentation and amenities, the friendly staff , the breakfast , the drinks pricing , the ease and comfort organised by the reception owner for sight seeing everything was just exotic and mesmerising and magical😍would definitely visit again many times .
Stayed 1 night in Jun 2024

10/10 Excellent

john alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel with friendly and helpful staff. Beautiful breakfast, good dinner options and well cleaned. Panagiotis did everything to accommodate us, providing many options for excursions and anything we wanted to do.
Stayed 7 nights in Jun 2024

10/10 Excellent

Estuardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for unforgettable sunsets. Walk to Oia can be tough in the summer months, but it's probably a must if you're in Santorini. There are plenty of restaurants nearby and the hotel staff will help you get around as needed. Great food, the breakfasts are massive and delicious. Only drawbacks were that the jacuzzi didn't get hot enough and there is no shade on the balcony or anywhere else in the hotel, unless you are inside your room
Stayed 5 nights in Jun 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, the room was excellent and staff were amazing
Stayed 2 nights in Sep 2023

10/10 Excellent

Roshni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the hotel was excellent. The staff were really nice and helpful. The morning breakfast was really good as well.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay
It was a very pleasant stay. The gentleman at the reception (I think his name is Panos - my apologies if I have it wrong) was very friendly and helpful. The gentleman who picked us up and dropped us off at the airport was very friendly as well. We also booked a 5 hr tour and he was explaining and telling us the details of each site. The view from the room was exceptional and it was a plus to have a heated/jetted tub right outside our room, which we get to enjoy two nights out of the three. The breakfast was one of the things we look forward to every morning. Overall, everyone at this place is great! I would definitely recommend this place.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view is Amazing and the service is very personalized. I will definitely stay with them again.
Stayed 1 night in Oct 2023

10/10 Excellent

KRISTEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were personable and informative. They were able to answer any questions we had made excellent recommendations on where to eat and what to visit around the island. They also had their own transportation service which made traveling around the island convenient. Our room had a beautiful view and we had a view of the sunset every evening given Abyssanto's location on the island. The breakfast was amazing and the staff truly try to pamper their guests and give them a memorable experience.
Stayed 8 nights in Oct 2023

10/10 Excellent

Dimitrios Jimmy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Best experience of the caldera. Service is attentive and remarkable. A must visit
Stayed 3 nights in Sep 2023

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best view there is. Staff is very helpful with whatever you need. For the price you cannot beat it on the Caldera!
Stayed 2 nights in Sep 2023

10/10 Excellent

Balwinder

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The view from the hotel is worth a million dollars. The staff and service was excellent. We were there for our wedding anniversary and they went above and beyond with a flowers, a cake and a bottle of champagne. I highly recommend this place.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jeramie Ivan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would stay there again
Stayed 5 nights in Aug 2023

10/10 Excellent

Karriann

Travelled with partner
Liked: Cleanliness, amenities
Breath taking views, quality daily breakfasts ( too much food ). Would skip their guided tours, more value in renting an ATV, small island east to navigate. Couples massage was so relaxing. Highly recommend Dear Eli and avocado restaurants across the street and for some local less expensive meals be sure to try Anogi. Perfect island to celebrate a milestone anniversary. Bucket list ✅
Stayed 10 nights in Jul 2023

10/10 Excellent

Lina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views and incredible service!!!the manager goes above and beyond to make sure the guests have everything!!!I celebrates my birthday there ,and they provided babysitting,surprised me with cake,accommodated every single request of my family!!!we will be back next year!!!Thank you from the bottom of my heart for your Hospitality!
Stayed 3 nights in Jul 2023

6/10 Okay

Chitvan

Liked: Cleanliness
It’s in a beautiful location but the service is average and no privacy as our room door opened to pool lounging chair area… so we didn’t have any privacy
Stayed 3 nights in Jun 2023

10/10 Excellent

Aleksander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great sunset view, place place!
Stayed 2 nights in Jul 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Great location with beautiful views and lots of dining options with the same great sunset views and an easy walk. The hotelier, Panagliotis, was very pleasant and accommodating. The tours offered thru the suites were well organized and high quality. We did the catamaran sunset cruis and wine tasting. Had a wonderful massage on site. We had 2 issues with our room: hot tub not working the 1st 2 nights but finally fixed on our last night and it was delightful under the full moon. Shower pressure is low and slow to drain. The daily breakfast was delicious and great variety. And the daily cleaning service was great. 10 min drive to downtown, Fira, and 20 minutes drive to Oia. Would definitely recommend.
Stayed 4 nights in Jun 2023

10/10 Excellent

Edwige

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was absolutely breath taking and just majestic. The owner went out of his way to ensure we were having a good time and had everything we needed. The breakfast was delivered to your balcony which was was plentiful and incredible, a different menu everyday. The room was cleaned daily and towels changed without asking. Staff was always with a smile, very friendly and accommodating.
Stayed 5 nights in Jun 2023

10/10 Excellent

Behram, Pepper pike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff support. Panagiotis, the hotel manager, was very helpful and had great recommendations for excursions, restaurants and shopping. Would highly recommend staying here.
Stayed 4 nights in Jun 2023

4/10 Poor

Brandon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself were great. The issue is that the general manager and the rest of the staff only care about you spending more money. I scheduled what was supposed to be a private transfer to the ferry but had another couple from the hotel join last minute. I was told we needed to leave for the ferry 1pm because of “traffic” when the ferry was at 3:30pm. The general manger completely ruined and wasted my last day in Santorini by saying we had to leave at 1pm just so he had enough time to swing by the airport first to drop off the other couple who joined us for the ride first. The other couple thought they were paying for a private shuttle service as well. When i complained to management about they blatantly lying to me the day before they made excuses and said they would not refund me unless I came back to the hotel. They completely ruined my last day and would not even refund the ride. They only care about taking your money at this hotel.