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Monte Serrat Hotel

3.0 star property

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Photo gallery for Monte Serrat Hotel

Hallway
Lounge
Standard Quadruple Room | Minibar, in-room safe, blackout curtains, free WiFi
Lobby lounge
Minibar, in-room safe, blackout curtains, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Room service
  • Breakfast included
  • Pet-friendly

Explore the area

Map
Rua Bittencourt, 130, Santos, SP, 11013-300
  • Monte Serrat
    ‪17 min walk‬
  • Santos Harbor
    ‪8 min drive‬
  • Gonzaga Beach
    ‪12 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪70 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, blackout curtains, free WiFi

Standard Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Double or Twin Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Standard Single Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Single Room

  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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The price is €37
for 1 room
includes taxes & fees
16 Apr - 17 Apr
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About this property

Monte Serrat Hotel

Hotel in Santos with 2 hot tubs and free breakfast
A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a business centre and laundry facilities.
Monte Serrat Hotel offers 92 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels.

Bathrooms include a shower. This Santos hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.
During your stay at Monte Serrat Hotel, you're just a quick walk from Coliseu Theater. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a sauna and 2 hot tubs -
  • Just a 3-minute walk from Coliseu Theater and 10 minutes on foot from Outeiro de Santa Catarina
  • Pets welcome free of charge
Monte Serrat Hotel offers its guests 2 hot tubs, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. An arcade/games room, multilingual staff, and laundry facilities are also featured at Monte Serrat Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Santos hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in Brazilian cuisine and serves breakfast, lunch and dinner.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Monte Serrat Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 150 out of 426 reviews
Rating 8 - Good. 140 out of 426 reviews
Rating 6 - Okay. 81 out of 426 reviews
Rating 4 - Poor. 28 out of 426 reviews
Rating 2 - Terrible. 27 out of 426 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

George, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated and in a dangerous part of town
I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.

4/10 Poor

Wagner, Itu, SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too Bad
The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

6/10 Okay

Diego, Pittsburgh, PA

Good experience
Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.

6/10 Okay

Erica

Travelled with family
Liked: Cleanliness, staff & service
Atendimento na recepção é mediano. O quarto tem um excelente tamanho, no entanto os móveis são mto antigos. As camas são duras e barulhentas. O travesseiro também é muito ruim. Tem um cheiro forte de mofo no quarto. O ar condicionado com certeza tem muito tempo que foi limpo, e tem um barulho insuportável. O café surpreendeu, é simples mas até que tem variedade.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, quarto grande, banheiro ótimo, tudo bem limpo, café da manhã muito bom também, garagem é gratuita , porém 15 minutos de carro até a praia, pessoal muito atencioso, no geral gostei muito, vale muito a pena.
Stayed 1 night in Dec 2024

8/10 Good

Ana Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passamos apenas uma noite, mas a estadia foi melhor do que esperado, o quarto era espaçoso e limpo e o banheiro também era espaçoso e estava limpo e tinha um chuveiro muito bom, com uma ducha forte e quentinha (gostei bastante). O único problema do quieta que uma das camas estava com um pé quebrado e quando sentei quase virou, mas para dormir subi pelo outro lado e não tive problema e consegui dormir tranquilamente, a cama estava confortável e com uma mantinha quentinha. O ar condicionado estava funcionando, porém fez um pouco de barulho mas não incomodou para dormir. O café da manhã foi também uma grata surpresa, estava muito bom, com muita variedade e estava tudo muito gostoso. No geral eu gostei bastante, recomendo!!
Stayed 1 night in Dec 2024

6/10 Okay

Caio

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Wolfgang

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Celso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel
Hotel simples, bom atendimento, boa localização e com preço compativel e razoavel.
Stayed 1 night in Dec 2024

6/10 Okay

ACCACIO

Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Stayed 1 night in Dec 2024

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Accacio

Disliked: Property conditions & facilities, room comfort
O hotel cobra por 4 estrelas e entrega por 2, sendo exagerado, pois já me hospedei em hotel 2 estrelas que entregava 4. O hotel parece que não tem administrador.
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Alexandre

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

CLAUDIA

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Não valeu a pena
Não tive boa estadia. Quarto com mto barulho do ar condicionado do vizinho ( o nosso nem ligamos). Baratinhas no quarto e banheiro. Estacionamento com vagas mto apertadas. Qdo chegamos as recepcionistas demoraram para ver nosso quarto, ficavam uma perguntando para outra, até que liberaram. A noite ligaram no quarto perguntando é fulana? : resposta: sim sou eu. Do outro lado : desculpa foi engano. Como assim??? Sabiam ate o nome??? Mto estranho. Café da manhã deles é mto bom.
Stayed 1 night in Nov 2024

10/10 Excellent

Walter

Stayed 1 night in Nov 2024

6/10 Okay

Angellyca

Stayed 3 nights in Nov 2024

10/10 Excellent

Juliane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
Stayed 1 night in Nov 2024

8/10 Good

EDIVANEIDE SOUZA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Foi muito boa atendeu minhas necessidades
Stayed 3 nights in Nov 2024