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North Palace Hotel

3.0 star property

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Photo gallery for North Palace Hotel

Interior
Desk, free WiFi
Private kitchen
Desk, free WiFi
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
R. Santa Teresa de Jesus, 339, Jaçanã, São Paulo, Sao Paulo, 02271-050
  • Shopping Metrô Tucuruvi
    ‪2 min drive‬
  • Expo Center North
    ‪9 min drive‬
  • Rua 25 de Marco
    ‪13 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, Bathtub

Suite, Bathtub | Desk, free WiFi

Suite, Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room (Master)

Comfort Room (Master) | Desk, free WiFi

Comfort Room (Master)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Jetted Tub (Master)

Suite, Jetted Tub (Master) | Desk, free WiFi

Suite, Jetted Tub (Master)

  • Sleeps 2
  • 1 Double Bed

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About this property

North Palace Hotel

Suburban hotel with 24-hour front desk and bar/lounge
This hotel features a bar/lounge, 24-hour room service and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance.
North Palace Hotel offers 29 air-conditioned accommodations with complimentary slippers and free toiletries. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at North Palace Hotel, you'll be within walking distance of Shopping Metrô Tucuruvi. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include luggage storage
  • 7 minutes by car from Youth Park and 9 minutes from Expo Center North
North Palace Hotel offers its guests multilingual staff and 24-hour room service. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

Smoking is allowed in designated areas at this 3-star São Paulo hotel.

24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Palace Hotel Sao Paulo
North Palace Sao Paulo
North Palace Hotel Hotel
North Palace Hotel São Paulo
North Palace Hotel Hotel São Paulo

North Palace Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 45 out of 167 reviews
Rating 8 - Good. 40 out of 167 reviews
Rating 6 - Okay. 44 out of 167 reviews
Rating 4 - Poor. 21 out of 167 reviews
Rating 2 - Terrible. 17 out of 167 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leonardo

Liked: Cleanliness
Great service from staff
Stayed 2 nights in Nov 2024

10/10 Excellent

LAMBERT KOFI

Stayed 10 nights in Sep 2023

10/10 Excellent

Edgar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Barbara

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2022

8/10 Good

CLOMBE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay few nights, have more services than other hotels, and also hydrobath working good!
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

2/10 Terrible

Ashleigh, UK

Disliked: Property conditions & facilities, room comfort
Not as advertised
The lovely staff are the only saving grace to this hotel. The location is awful- not as close to the airport as advertised, the bathroom wasn't very clean & flooded from a short shower. On top of that, the bed was honestly no comfier than São Paulo airport floor & it had the worst wifi that I have ever experienced in any hotel or hostel. I would most definitely not recommend this hotel to anybody.

6/10 Okay

Verified traveller

Melhor custo benefício da região
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
É um bom hotel mas peça na limpeza. Azulejos e rejuntes mofados
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Melhor custo benefício da região
Stayed 5 nights in Dec 2024

10/10 Excellent

IGOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Melhor custo benefício da região
Razoável
Stayed 5 nights in Nov 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Melhor custo benefício da região
Razoável
Stayed 5 nights in Nov 2024

6/10 Okay

Edilaine

Disliked: Staff & service
Pretendo voltar mais nesse hotel não
No momento q cheguei a recepcionista nem na minha cara olhou. Onde falei tem como vc olhar pra mim e ela respondeu pode falar , e eu rindo falei tô falando com vc ou com as paredes . Enfim lugar é bem estilo motel cama com plástico barulho nos corredores tv antigaaaa barulho dos aviões o tempo inteiro. Café bem fraquinho o básico dos básicos
Stayed 3 nights in Nov 2024

8/10 Good

Guaraci

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar horroroso
Tudo muito sujo, velho e com mau funcionamento, parecia muito mais um motel do que um hotel propriamente dito.
Stayed 1 night in Nov 2024

10/10 Excellent

Pollyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Guilherme

Stayed 1 night in Oct 2024

10/10 Excellent

Anderson

Stayed 1 night in Oct 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

Maycon

Disliked: Cleanliness, property conditions & facilities
Atendimento e comodidades bem medianas, ao contrario do que aparenta nas fotos.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já me hospedei várias vezes. Localização boa, com vários comércios perto e metrô não muito longe. Quartos grandes e confortáveis, café da manhã bem satisfatório.
Stayed 1 night in Oct 2024

8/10 Good

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício.
Stayed 1 night in Sep 2024

6/10 Okay

Moacir

Disliked: Cleanliness
Razoável
Stayed 5 nights in Sep 2024