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The Five Elements Hotel

3.5 star property

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Photo gallery for The Five Elements Hotel

Reception
Hiking
Sauna, hot tub, steam room, hot springs/mineral springs, body treatments
Restaurant
Comfort Room, Mountain View | Minibar, desk, laptop workspace, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Housekeeping
  • Parking included
  • 24/7 front desk

Explore the area

Map
Germaneya 36, Sapareva Banya, Kustendil, 2650
  • Saparevo Banski & SPA
    ‪10 min walk‬
  • Church of St Nicholas
    ‪11 min walk‬
  • Seven Rila Lakes
    ‪31 min drive‬
  • Sofia (SOF)
    ‪89 min drive‬

Room options

View all photos for Comfort Room, Mountain View

Comfort Room, Mountain View | Minibar, desk, laptop workspace, free WiFi

Comfort Room, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

About this property

The Five Elements Hotel

Mountain ski retreat with 3 outdoor pools and full-service spa
Skiing and snowboarding are not the only attractions at The Five Elements Hotel, where you can enjoy a meal at the restaurant, take a dip in an indoor pool, and relax in a full-service spa. Change of towels is available on request
The Five Elements Hotel offers 81 accommodations with minibars and a hairdryer. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include baths or showers.

This Sapareva Banya hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, a hot tub and a steam room. The spa is open daily. Guests under 12 years old are not allowed in the spa.

There are indoor hot springs and 3 outdoor hot springs open between 8:00 AM and 8:00 PM. The temperature in the hot springs is set to 100°F.

During your stay at The Five Elements Hotel, you'll be within walking distance of Saparevo Banski & SPA. Free breakfast, free self-parking and 3 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Take a swim in the indoor and 3 outdoor pools
  • Indulge with aromatherapy, body treatments or massages at the spa
  • Services include a free children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes hot springs and hiking/biking trails
  • Within a 15-minute walk of Saparevo Banski & SPA and Church of St Nicholas
  • Ski shuttle service available for a fee
After a day on the snow, indulge in a treatment at the full-service spa or enjoy a swim in one of the 3 outdoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge).

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is available daily. This eco-certified hotel also offers an indoor pool, a children's pool and a complimentary children's club. Free self parking is available.

This 3.5-star Sapareva Banya hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
The Five Elements Hotel has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Ski shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • 3 outdoor pools
  • Art gallery
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Indoor/outdoor hot spring
  • Library
  • Ski passes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,000 square feet of conference space

Outdoors

  • In the mountains

Full-service spa

  • 3 outdoor hot springs
  • Aromatherapy
  • Deep-tissue massages
  • Hot springs open from 8:00 AM - 8:00 PM
  • Hot springs water temperature - 38 ºC
  • Hot tub
  • Indoor hot spring
  • Indoor/outdoor hot spring
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Hot springs access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Five Elements Hotel Hotel
The Five Elements Hotel Sapareva banya
The Five Elements Hotel Hotel Sapareva banya

The Five Elements Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 12 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hot spring hotel, amazing pools
The rooms were comfortable though over-heated for early November. The hot spring pools were amazing; the water composition was great and there were numerous pools of varying temperatures warm enough for the cooler months of the year. Food at the restaurant was great and varied. We also enjoyed the massages at the spa.The receptionist was unable to find our Hotels.com reservation when we checked in, which proved a bit alarming. We trusted they eventually sorted out the issue during our stay.
Stayed 3 nights in Oct 2023

8/10 Good

Alexandre, Maennedorf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Almost perfect!
It’s difficult to find anything to say negative about this remarkable facility with attentive and caring staff, except one important factor; that is, exterior noise. During Saturday afternoon, loud/piercing bass-accentuated “techno” music poured in from the adjacent public pool, while during the evening the restaurant across the way had singhe musician flooding the entire region with 10,000 Watts of outrageously loud and terribly mediocre music. Very disturbing and unfortunate .
Stayed 3 nights in Sep 2023

10/10 Excellent

Roderic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Very helpful staff all round and housekeeping were very helpful too. Front desk were switched on and would adsist without waiting.
Stayed 4 nights in Aug 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommended
There was a minor issue with our room upon check in which was quickly and professionally fixed. The staff were always friendly and helpful and the hotel was lovely. Also the breakfast and evening meal, within the price, was excellent. The spa was absolutely wonderful.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kiril

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
With a few exceptions it’s a very nice hotel very new inside and out with plenty of parking lots good size rooms very friendly staff in all departments not to mention that everywhere was clean and shiny. What we didn’t like was the automatic light switch on the balcony. If you want to get a seat on balcony after 9:30pm to enjoy the view of the nearby mountains you’ll be welcomed from all the insects being attracted by the light. And other thing that could be done is to change the water in the cold basin every day - it gets warm and dirty after one day in use. Actually these are the only things that are little annoying but didn’t spoil our stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tatiana

Stayed 1 night in Jul 2023

8/10 Good

Marian, State College

10/10 Excellent

Dobromir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Hagar

Stayed 1 night in Nov 2022

10/10 Excellent

Tibor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Urs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neuere moderne Hotelanlage mit Spa und Pools
Schöne moderne neuere Hotelanlage. Gute saubere Zimmer mit zweckmässiger Nasszelle. Gute Betten mit komfortabler Matratze und Bettinhalt. Frühstück nicht überragend reichhaltig aber absolut genügend. Es dürften für unsere Bedürfnisse mehr Früchte bereits konfektioniert angeboten werden. Parkplatz zur Anlage gehörend. Einige sehr gute Restaurants in der Nähe. Benützung Spabereich und Poolanlagen mit Thermalwasser im Zimmerpreis inbegriffen.
Stayed 2 nights in Sep 2023

10/10 Excellent

Anelija

Stayed 1 night in Jul 2023

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Mariele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura oltre le nostre aspettative, personale gentilissimo, ha accolto ogni nostra richiesta Kit di benvenuto con una serie di omaggi inespettati hanno reso il nostro soggiorno estremamente piacevole La pulizia è impeccabile Ritorneremo sicuramente
Stayed 1 night in Jul 2022