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Hotel Gracery Sapporo

4.0 star property

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Photo gallery for Hotel Gracery Sapporo

Standard Twin Room, Non Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi
Exterior
Lobby
Exterior
Hallway

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
4 Kita 4 Jonishi Chuo-ku, Sapporo, Hokkaido, 060-0007
  • Sapporo JR Tower
    ‪5 min walk‬
  • Tanukikoji Shopping Street
    ‪13 min walk‬
  • Odori Park
    ‪14 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪58 min drive‬

Room options

View all photos for Standard Semi Double Room, Non Smoking

Standard Semi Double Room, Non Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Semi Double Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Twin Room, Non Smoking

Compact Twin Room, Non Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi

Compact Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive floor Triple room smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive floor Triple room smoking

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room, Women only, Non Smoking

Standard Single Room, Women only, Non Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Single Room, Women only, Non Smoking

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive floor Triple room non-smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive floor Triple room non-smoking

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive floor Semi-double non-smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive floor Semi-double non-smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive floor Twin room non-smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive floor Twin room non-smoking

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Women only, Non Smoking

Twin Room, Women only, Non Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi

Twin Room, Women only, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive floor Twin room smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive floor Twin room smoking

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Women only, Non Smoking

Triple Room, Women only, Non Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi

Triple Room, Women only, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Twin Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Triple Room, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, Non Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Twin Room, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive floor Semi-double smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive floor Semi-double smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive floor Wide Bed Twin room non-smoking

Executive floor Wide Bed Twin room non-smoking | Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive floor Wide Bed Twin room non-smoking

  • 22 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Ladies' Single Room Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Ladies' Single Room Non-Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Floor Comfort Double smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Comfort Double smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Compact Twin Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Compact Twin Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Ladies' Triple Room Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Ladies' Triple Room Non-Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Semi-Double Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Semi-Double Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Ladies' Twin Room Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Ladies' Twin Room Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Twin Room Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Floor Comfort Double Non-smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Comfort Double Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Triple Room Non-Smoking

  • Sleeps 3
  • 3 Single Beds

Twin - Non-Smoking

  • Sleeps 2

Standard Semi-double - Non-Smoking

  • Sleeps 2

Standard Semi-double - Non-Smoking

  • Sleeps 2

Other

  • Sleeps 1

Single - Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Standard Triple - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Twin - Smoking

  • Sleeps 2

Semi-double - Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 1

Other

  • Sleeps 1

Triple - Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Twin - Smoking

  • Sleeps 1

View all photos for Executive Wide Twin Bed Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Wide Twin Bed Non-Smoking

  • Sleeps 2
  • 2 Double Beds

Executive Floor Twin Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Executive Floor Triple Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Floor Twin Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Twin Smoking

  • Sleeps 2
  • 2 Single Beds

Executive Floor Triple Non-Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Hollywood Available Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Standard Twin Hollywood Available Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Floor Wide Twin Hollywood Available Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Wide Twin Hollywood Available Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Floor Semi-Double Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Semi-Double Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Floor Semi-Double Non-Smoking

Down duvets, memory-foam beds, blackout curtains, free WiFi

Executive Floor Semi-Double Non-Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Gracery Sapporo

Central hotel connected to a shopping centre in Sapporo with a 24-hour front desk
A restaurant, concierge services and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, gift shops/newsstands and a front desk safe are on-site.
Hotel Gracery Sapporo offers 440 air-conditioned accommodations with MP3 docking stations and complimentary slippers. Memory foam beds feature down duvets. 26-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Sapporo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Gracery Sapporo. During your stay, you'll be connected to a shopping centre and just a quick walk from Sapporo JR Tower. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 10-minute walk of Sapporo JR Tower and Hokkaido University
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hotel Gracery Sapporo.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Hotel Gracery Sapporo has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,800 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1080.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2800 per person
  • Crib (infant bed) fee: JPY 1080.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Gracery
Gracery Hotel
Gracery Hotel Sapporo
Gracery Sapporo
Gracery Sapporo Hotel
Hotel Gracery
Hotel Gracery Sapporo
Sapporo Gracery Hotel
Sapporo Hotel Gracery
Hotel Gracery Sapporo Hotel
Hotel Gracery Sapporo Sapporo
Hotel Gracery Sapporo Hotel Sapporo

Hotel Gracery Sapporo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 422 out of 1007 reviews
Rating 8 - Good. 386 out of 1007 reviews
Rating 6 - Okay. 148 out of 1007 reviews
Rating 4 - Poor. 38 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mike, CHINO HILLS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near Sapporo station. You can go to B1 and it was connected to the Sapporo underground shopping street and stations (JR, subway). And you can walk to Odori park, Tanukikoji in the underground no matter the weather is. I was surprised the public facility in Sapporo.
Stayed 2 nights in Dec 2024

2/10 Terrible

Yen Thi Kim

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is so small for 2 people and 3 luggage’s. They only clean the room every 3 days. The food is same everyday. I skipped two days breakfast as it is too boring. Not worth for money.
Stayed 5 nights in Dec 2024

10/10 Excellent

Yark Khwee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met and welcomed by the manager who checked us in. This property is very convenient by train. There is a bus transfer to the airport within 50 metres from the front of the hotel. It is just opposite Diamaru shopping center. There are nearby good eateries but please book in advance. A good place to stay and revisit.
Stayed 8 nights in Nov 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

MISTY-SKYE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing amenities in the womans room very great location
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel with good location, cleaning need to be improved as I see spider web inside my room.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Keitaro

Liked: Cleanliness, staff & service, amenities
Breakfast is amazing! 5 star level.
Stayed 1 night in Oct 2024

10/10 Excellent

Wai-Yee Winnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, it’s very convenient
Stayed 2 nights in Oct 2024

6/10 Okay

Elizabeth

I found the Gracery Hotel very convenient to the train station but there was a lot of road works around the hotel building which made it difficult to navigate. The rooms very very small and cramped but tidy. There was also a lot of construction going on in the foyer which made it noisy and cramped. Some of the staff had difficulty understanding English but were helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The hotel was right on the corner across the street from Sapporo station. So convenient to both main station and also subway station. The hotel building is under construction so you might not recognize it but once you find it you’ll know how convenient it is. At check in the hotel tries to make you self check in but the person at the desk helps you .The hotel has a few amenities near the reception center and a lounge on the same floor with a coffee machine. There’s a LAWSON convenience store right behind the building. I enjoyed my stay there with all the convenience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the best of Sapporo.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

SIEW CHIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is just opposite the JR Train station. There’s also a bus stop (to airport) right outside the hotel building.
Stayed 1 night in Apr 2024

10/10 Excellent

Shinichi

Stayed 1 night in Jun 2024

2/10 Terrible

Shoko

Stayed 3 nights in May 2024

6/10 Okay

Alan

Liked: Property conditions & facilities
Location was ideal but the room was extremely small. No space for eating, no place to hang clothes.
Stayed 4 nights in May 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
In general, pretty nice and convenient to go around the city. I would prefer if the hotel can provide bike rental for customers.
Stayed 3 nights in Apr 2024

10/10 Excellent

SIEW CHIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the JR station. Good service from the staff.
Stayed 1 night in May 2024

10/10 Excellent

Yichun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, helpful staff, will stay with them again.
Stayed 1 night in Apr 2024

8/10 Good

Keng Teng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny room, barely had space to open 2 luggage fully. Staff were extremely helpful and very thoughtful.
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, city and location
Stayed 3 nights in Apr 2024

10/10 Excellent

Yoshie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
It was very convenient location where just closing road from Sapporo station. I had big luggage and I need to move Shinchitose Airport. So I didn't need to walk a lot with heavy luggage to get station. Room was kind of small but bathroom was wide. So much enough room space for 1 person. Amenity is only toothbrush but all free cosmetics stuff are at lobby, 7th floor. Price was reasonable and great location. I'd love to stay this hotel again.
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to JR station and subways. Great location and price
Stayed 2 nights in Mar 2024