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Mitsui Garden Hotel Sapporo West

4.0 star property

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Photo gallery for Mitsui Garden Hotel Sapporo West

Lobby
Public bath
View from property
Interior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
6-2-4 Kita Gojo Nishi, Chuo, Sapporo, Hokkaido, 060-0005
  • Hokkaido University
    ‪5 min walk‬
  • Odori Park
    ‪12 min walk‬
  • Tanukikoji Shopping Street
    ‪14 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪59 min drive‬

Room options

View all photos for Comfort Twin Room for 3 People, Sofa Bed

In-room safe, free WiFi, bed sheets

Comfort Twin Room for 3 People, Sofa Bed

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Comfort Twin Room

Room amenity

Comfort Twin Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Room, Non Smoking (Run of House)

In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Run of House)

  • Sleeps 2
  • 1 Large Single Bed OR 2 Single Beds

View all photos for Superior , 2 beds , Bathtub , Non Smoking

Room amenity

Superior , 2 beds , Bathtub , Non Smoking

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior , 2 beds (+ extra) , Shower, Non Smoking

In-room safe, free WiFi, bed sheets

Superior , 2 beds (+ extra) , Shower, Non Smoking

  • 26.8 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Standard , 2 beds, Non Smoking

In-room safe, free WiFi, bed sheets

Standard , 2 beds, Non Smoking

  • 24.3 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior , 2 beds (+ extra) , Bathtub, Non Smoking

In-room safe, free WiFi, bed sheets

Superior , 2 beds (+ extra) , Bathtub, Non Smoking

  • 26.8 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior , 2 beds , Shower , Non Smoking

Room amenity

Superior , 2 beds , Shower , Non Smoking

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard , 1 bed Queen, Non Smoking

Interior

Standard , 1 bed Queen, Non Smoking

  • 21.9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room for 3 People, Sofa Bed

In-room safe, free WiFi, bed sheets

Superior Twin Room for 3 People, Sofa Bed

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room

Room amenity

Superior Twin Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Moderate Twin Room

In-room safe, free WiFi, bed sheets

Moderate Twin Room

  • Sleeps 2
  • 2 Large Single Beds

View all photos for Moderate Queen Room

Interior

Moderate Queen Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Public bath

Mitsui Garden Hotel Sapporo

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1006)
Mitsui Garden Hotel Sapporo

About this property

Mitsui Garden Hotel Sapporo West

Hotel with a 24-hour front desk, a short walk to Hokkaido University
This hotel features a restaurant, self parking and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers and a vending machine are on-site.
Mitsui Garden Hotel Sapporo West offers 169 accommodations with a safe and complimentary slippers. This Sapporo hotel provides complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, hairdryers and toothbrushes and toothpaste.
Public bath/onsen services include an indoor public bath.
Our customers tell us they can't get enough of Mitsui Garden Hotel Sapporo West's great location. During your stay, you're just a quick walk from Hokkaido University. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception and a vending machine
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • Just a 5-minute walk from Hokkaido University and 12 minutes on foot from Odori Park
There's a restaurant on site. Public spaces have free WiFi. Mitsui Garden Hotel Sapporo West also features a vending machine and complimentary newspapers in the lobby. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Mitsui Garden Hotel Sapporo West has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,700 per day)
  • Parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,300 per person
  • A restaurant

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Spa

  • Public indoor bath (no minerals)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's public bath will be closed from 3-6 PM on April 22, 2025, due to maintenance. During this time, guests may use the public bath at the adjacent hotel.
A scheduled power outage will take place on April 7, 2025, from noon to 5 PM. Guests must vacate the property during this time. Check-in time begins after 5 PM on this date. Early check-in/late check-out will be not available on this date.
The public bath is open 3 PM-9 AM daily.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2300 per person
  • Self-parking fee: JPY 1500 per night
  • Nearby parking fee: JPY 1700 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mitsui Sapporo West Sapporo
Mitsui Garden Hotel Sapporo West Hotel
Mitsui Garden Hotel Sapporo West Sapporo
Mitsui Garden Hotel Sapporo West Hotel Sapporo

Mitsui Garden Hotel Sapporo West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 378 out of 599 reviews
Rating 8 - Good. 165 out of 599 reviews
Rating 6 - Okay. 36 out of 599 reviews
Rating 4 - Poor. 8 out of 599 reviews
Rating 2 - Terrible. 12 out of 599 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mikiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食も美味しく、大丸や駅周辺にも歩いてすぐに行けました。お風呂も小さいけどよかったです。
Stayed 4 nights in Dec 2024

4/10 Poor

Bianca Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location was good, but not so good customer service
Stayed 4 nights in Dec 2024

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location as it is close to JR Sapporo station.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel pays attention to detail. Before arriving, I asked if they had ironing board and iron and was informed that they’re available at a certain level. Upon check in, to my surprise, the reception had the appliance ready for me in the room! 😍
Stayed 3 nights in Dec 2024

8/10 Good

Serene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was lovely.
Stayed 1 night in Dec 2024

2/10 Terrible

Dan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Have been making bookings with Expedia with my preferred first and last name. when checked in at Mitsui Garden West Hotel Sapporo, my booking was rejected as the reception insist of having my full name as in my passport. Tried to explain that I have been booking hotels for years with my Expedia registered name. she refused to accept and insisted I call Expedia to amend my booking to the full passport name. I had to make an overseas call back to the Expedia Office in Singapore and go through the entire process of explaining and waiting amendment to complete. While the hotel staff played a part in this negative encounter, why did Expedia not forewarn customers that there is such a requirement in the country we are booking the hotel, easing the inconveniences as well as the expensive overseas telephone calls. I await response form Expedia on this matter.
Stayed 4 nights in Dec 2024

8/10 Good

Tan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cosy hotel with great convenience
Our room with queen size bed was a little small and window faced inside with no view. My children's room with twin beds are a lot better, bigger and have a view of the city. Hotel is a short stroll from Sapporo station where you can find variety of reasonable restaurants and Daimaru, where you can get excellent fruits.
Stayed 3 nights in Dec 2024

10/10 Excellent

wai ting priscilla

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location in the heart of the city. We love the hotel breakfast, and the room are really comparable. Will certainly be back the next time we visit!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and good sized bathroom.
Stayed 4 nights in Nov 2024

10/10 Excellent

YeeTing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to train stations, shopping and restaurants!
Stayed 4 nights in Nov 2024

8/10 Good

phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gerald

Stayed 5 nights in Oct 2024

8/10 Good

Irene

Stayed 3 nights in Oct 2024

6/10 Okay

MEI LAN

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
staff are not warm and welcoming, disappointed, Mitsui Nagoya was much better.
Stayed 7 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Charlene

Stayed 3 nights in Oct 2024

10/10 Excellent

BYEONG MO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall, but the amenities could be better.
I had a wonderful stay at this hotel. The staff were friendly and helpful from check-in to check-out. It’s location was perfect, making it easy to get around. The room was clean and comfortable, and I especially enjoyed the onsen and lounge facilities, which were well-maintained. However, the quality of the amenities provided in the lobby could be improved.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wai Yue

Stayed 3 nights in Jul 2024

8/10 Good

glenda lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kum Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful. The housekeeping team was thoughtful. The hotel is within easy access to the station and amenities.
Stayed 3 nights in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two hotels next door to each other having the same name - confusing. Very convenient for Sapporo train station.
Stayed 1 night in Sep 2024

8/10 Good

Vivian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Karen

Travelled with family
Average experience
Stayed 1 night in Aug 2024

10/10 Excellent

Tan Boon Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024